Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

240 Reviews

100% Would Recommend
Latest Review 9 days ago

Reviews


CD
Chester D.
Kansas City, KS
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Chester said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LB
Lois B.
Shawnee, KS
Ford Escort
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Lois said they got the work done.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
Overland Park, KS
Buick Park Avenue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jim said he was pleased with his service. He was impressed with the work the employees provided. They helped him arrange transportation.
This review was collected via phone interview by Customer Research Inc.

MH
Maggie H.
Kansas
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Maggie said the staff was quick to tell her what needed to be done on her vehicle, and how much it would cost.
This review was collected via phone interview by Customer Research Inc.

PA
Paul A.
Mission, KS
INFINITI I30
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Paul said they provided wonderful service and prompt attention. They have good pricing and excellent customer service. He appreciate their hard work.
This review was collected via phone interview by Customer Research Inc.

VM
VICTORIA M.
Shawnee, KS
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Affordable and great service
After going to the dealership for so long, realizing that I can get the same service for an affordable price was really important. Plus, OPA had great recommendations for quality of service. Now this is my go-to for all my vehicle needs.

JS
JEAN S.
Shawnee, KS
Chevrolet HHR
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
This is a very honest business where the employees go out of their way to help service your car and provide you great service at a reasonable price.
I appreciate the honest service that this automotive shop offers... My problem was a very intermediate problem which was hard to solve. Instead of replacing parts that didn't need replacing, they really checked the car over and tried to solve the problem without overcharging or overdoing things that weren't necessary... Very good service... very good shop.

RP
ROGER P.
Overland Park, KS
Toyota FJ Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
the personal service...
I appreciate the service you offer,,,,

RP
ROGER P.
Overland Park, KS
Saturn VUE
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2018
the personal service...
Very impressive,,,east,,quick,,,reliable,,,honest..

SB
Sean B.
Kansas City, KS
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Sean said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Kansas City, KS
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
David said the business was very polite and did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

TL
Tenika L.
Kansas
Honda Civic Si
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/17/2018 Category: Service
Tenika said the staff failed to inform her that her vehicle's battery was low, so the vehicle does not start now.
This review was collected via phone interview by Customer Research Inc.
Shari H., Service Advisor from Overland Park Automotive responded on 03/21/2018

Sorry to hear this Tenika.
Prior to replacing the starter in your Honda Civic OPA performed a complete Charging System test.
The battery tested Good and the starter Failed.
Please let us know if we can be of further assistance.


TD
TAD D.
Kansas City, KS
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018
Great people
Great place. Great people

TG
Tony G.
Shawnee, KS
Subaru Legacy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Tony said the employees are great. They are very honest, and always give good service. The prices are great, too.
This review was collected via phone interview by Customer Research Inc.

BB
Beth B.
Mission, KS
Mercury Mountaineer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2018 Category: Service
Beth said the business was great. The service was done quickly, it was done well, and with reasonable prices.
This review was collected via phone interview by Customer Research Inc.

AV
Arbie V.
Mission, KS
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Arbie said the business did a great job. All of her family goes there because the work they do is excellent.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Radford, VA
Saturn Outlook
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Mike stated staff was thorough with great service, and really seemed to care.
This review was collected via phone interview by Customer Research Inc.

DM
David M.
Shawnee, KS
Chevrolet S-10
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Spoke with Linda. She said she really does like Jerry. He is up-forward with them. He always does a nice job for them.
This review was collected via phone interview by Customer Research Inc.

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Bill H.
Shawnee, KS
Toyota Sienna
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/21/2017 Category: Service
Bill said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

WO
Wayne O.
Shawnee, KS
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Wayne said he has been going to this business for several years and the services provided is always great.
This review was collected via phone interview by Customer Research Inc.

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