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Gerber Collision & Automotive Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(795 Reviews)
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Score Details

5 stars
89%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
5.0
ReScore™ Average

Business Details

Categories
Contact
(541) 926-7248
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
357 11th Ave Se Albany, OR 97322
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Gerber Collision & Automotive Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(795 Reviews)
Write a Review
Recent Reviews
AM
gravatar
AMIE M.
Albany, OR
Chevrolet Suburban
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/17/2015
verified customer Verified Customer
Oil Change and Water Pump replacement
I had an oil change done and my low washer fluid light is still coming on...I thought this was part of the fluids check with oil changes. We also had the water pump replaced and they got anti freeze on the belt and it squeals horribly now.
Not Recommended
Matt from Gerber Collision & Automotive Repair responded on 12/17/2015 08:06 PM

Very sorry your belt is making noise. Your vehicle has 2 belts one of which was very worn and replaced while removed, the other one was not worn and was just wet from yourt leaking water pump. Because it had no visual damage we washed it off and cleaned it with rubber conditioner. Once again sorry our attempt to save you the cost of what appeared to be a still usable part has caused this noise.

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