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Gerber Collision & Automotive Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(795 Reviews)
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Score Details

5 stars
89%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores™
5.0
ReScore™ Average

Business Details

Categories
Contact
(541) 926-7248
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
357 11th Ave Se Albany, OR 97322
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Gerber Collision & Automotive Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(795 Reviews)
Write a Review
Recent Reviews
EH
gravatar
ELIZABETH H.
Cottage Grove, OR
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2013
verified customer Verified Customer
Nice people
I was disappointed that my experience was not as great as I expected. I asked to have work done under a warranty, but it was not done, and no one even called me to ask about details. Now I have to bring it back and be without a car another day. I was charged $50.00 for services and am still not sure what I paid for because the seal in the door they said they fixed is still there???
Recommended
Matt from Gerber Collision & Automotive Repair responded on 02/27/2014 01:23 PM

Hope you enjoy your replacement vehicle. I wish I had been given all your warranty information when you brought the car in. $50 is the standard pre-purchase inspection fee . Sorry reinstalling your door seal back in place didnt fix all your air leaks. Its always tough trying to fix those things that others have worked especially as a no charge courtesy repair. 

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