Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1615 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.4242452/5Overall Rating 4.4242452/5Overall Rating 4.4242452/5Overall Rating 4.4242452/5rating 4.4242452
Original
Overall Rating 1.969697/5rating 1.969697rating 1.969697rating 1.969697rating 1.969697
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


LS
Lorrane S.
Philadelphia, PA
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
6 months check up
Excellent customer service. Needed brakes and it was done in a very timely matter.
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


Verified Customer
Philadelphia, PA
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
great customer service
fast service and great customer service
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


Verified Customer
Philadelphia, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019 Category: Service
They helped when I diidn’t Have my registration card.
The service was great.
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


Verified Customer
Philadelphia, PA
2010 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2019 Category: Service
Great service
I like the service i get from pacifico hyundai. My service tec Dennis Golden is so knowledgeable and friendly. He listens and answers all my questions fully. I think Dennis is a great asset to Pacifico Hyundai.
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


MT
Maria T.
Philadelphia, PA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Efficient
The wait was not over two hours and the pricing was great.
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


TC
Thomas C.
Philadelphia, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Quick service
Got there, was taken promptly and got out quickly. They identified an issue so I was able to get it resolved during this visit.
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


DB
Darlene B.
Philadelphia, PA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Great Service
I’ve been dealing with this dealership for several years and have never had a problem
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


JR
Jane R.
Philadelphia, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Great customer service
Staff is always helpful and friendly, and I have never been disappointed with my service
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


BC
Brenda C.
Ardmore, PA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Service
The best service around always on time and wait is no go long
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


CR
Connie R.
Chadds Ford, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2019 Category: Service
Routine Maintenance
I am always able to get quick service on my vehicle.
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


GH
Grace H.
Philadelphia, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019 Category: Service
My Pacifico Hyundai Family!!!
I always have a very good Experience when I visit Pacifico Hyundai. since 2002, I have been a loyal, highly satisfied customer. I Always receive Excellent Customer Service (Sales and Service and Parts Department.) I want to specifically acknowledge: Chris Harmer, Lamont Dean, Dennis Golden, and Arthur Hawkins, Rob, and Ariel, and Susan. They are always kind, genuinely concerned, Knowledgeable, Respectful, Hardworking, Dependable and Professional. I appreciate them All.
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


Verified Customer
Philadelphia, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019 Category: Service
makes you feel comfortable & you get great help with problem
Great service
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


MS
Mary S.
Philadelphia, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2019 Category: Service
It was ok
It was OK, better than expected
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


PV
Philip V.
Philadelphia, PA
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Good experience
Staff were helpful, attentive and courteous.
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


AP
Allan P.
Media, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Allan P
good
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


Verified Customer
Marcus Hook, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Satisfied
I came in for a problem on my car and I was informed & updated all the time. I was very impressed how swiftly the repairs were done & ready for me to get my back.
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


JD
John D.
Philadelphia, PA
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
I’n Be Back:Again and Again and Again!
Great staff: personal, knowledgeable, courteous, helpful, inspire confidence.
Car repairs always done to perfection.
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


Verified Customer
Philadelphia, PA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Pacifico is the greatest
I do not take my car anywhere but pacifico....I love my Hyundai and no one else touches my car since they are so knowledgeable. Thank you for taking good care of my car.
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


CC
Charles C.
Clayton, DE
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Your staff in the best
Outstanding as always I've been a customer for about 12yrs yall are my guy
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


JC
James C.
Philadelphia, PA
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
The People that I know who work there
I have good things to say about Pacifico.So keep up the good work & keep in touch.
Thanks
Matt F. from Pacifico Hyundai responded on 05/06/2019

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!