Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 493 Reviews )

ReScore Reviews™ (12)

ReScore
Overall Rating 4.91667/5Overall Rating 4.91667/5Overall Rating 4.91667/5Overall Rating 4.91667/5rating 4.91667
Original
Overall Rating 2.58333/5Overall Rating 2.58333/5rating 2.58333rating 2.58333rating 2.58333
98% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


DL
Deborah L.
Princeton, WV
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2019 Category: Service
Service dept
Great service
RONALD E H., Service Manager from Pantili Hyundai responded on 12/02/2019

Deborah,

Thank you for the 5 star review. We appreciate your business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

SK
Shelby K.
Ballard, WV
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
service was performed in a outstanding manner.
the service was outstanding.
RONALD E H., Service Manager from Pantili Hyundai responded on 11/27/2019

Shelby,

Thank you so much for all your business and the wonderful reviews.

Eric Hurt
Service Manager
304.425.8203  ext.1216

LR
Lateesha R.
Northfork, WV
2014 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Awesome service
The whole service department crew went above and beyond to give me great customer service. Between calling to update me on my car and making sure I had a reliable car to get back and forth from work I am greatly satisfied. Best dealership I’ve EVER dealt with yet!! Thank you for your awesome service Pantili Hyundai.
RONALD E H., Service Manager from Pantili Hyundai responded on 11/27/2019

Lateesha,

WOW!! Thank you so much for such a great review ! I am so happy to hear our team took great care of you and your vehicle. We look forward to helping you take great care of your Hyundai for many years.


Eric Hurt
Service Manager
304.425.8203  ext.1216

CH
Charles H.
Davy, WV
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Professional
Took my car to have it serviced explained to them that Tarr Hyundai had replaced the engine not long ago and I noticed the reservoir didn’t have coolant in it it was a loose hose connection they fixed it and explained about my brakes it will need new front rotors and brakes probably on the next service.
RONALD E H., Service Manager from Pantili Hyundai responded on 11/22/2019

Charles,
Thank you for your business. We are happy it was a simple fix with the hose clamp. Thank you for the 5 star review.

Eric Hurt
Service Manager
304.425.8203  ext.1216

TM
Tyiesha M.
Decatur, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
Great Place
Great place! Highly recommended by Tara White. Thanks for referring me!
RONALD E H., Service Manager from Pantili Hyundai responded on 11/22/2019

Tyiesha,
Thank you for the review. We really appreciate Taras referral and both of yours business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

CL
Charles L.
Bluefield, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
Good people good service
Good service
RONALD E H., Service Manager from Pantili Hyundai responded on 11/22/2019

Charles,

Thank you for the 5 star review. We appreciate you.

Eric Hurt
Service Manager
304.425.8203  ext.1216

CR
C R.
Bluefield, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
Service
Great service!
RONALD E H., Service Manager from Pantili Hyundai responded on 11/22/2019

C,
Thank you so much for your business and 5 star.

Eric Hurt
Service Manager
304.425.8203  ext.1216

DT
DANIELLE T.
Bluefield, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
Pantili the Ish
Is a great place with great service! My friend Tara
RONALD E H., Service Manager from Pantili Hyundai responded on 11/21/2019

Danielle,

Thank you for the review. We appreciate your business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

TW
Twinkie W.
Bluefield, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
Service dept
They did an excellent job
RONALD E H., Service Manager from Pantili Hyundai responded on 11/21/2019

Twinkie,
Thank you for the 5 star review. We appreciate your business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

MW
MR. W.
Columbus, OH
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
Pantili does good service work!
My Family likes the service work they do on their vehicles.
RONALD E H., Service Manager from Pantili Hyundai responded on 11/21/2019

Mr.Wade,

Thank you so much for the review. We appreciate all their business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

GW
Gladine W.
Gary, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
Service
great service
RONALD E H., Service Manager from Pantili Hyundai responded on 11/21/2019

Gladine,
We appreciate your business. Thank you for the review.

Eric Hurt
Service Manager
304.425.8203  ext.1216

TW
Tara W.
Bluefield, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019
Service dept
Theyre great
RONALD E H., Service Manager from Pantili Hyundai responded on 11/21/2019

Tara,
Thank you so much. We appreciate your busuness.

Eric Hurt
Service Manager
304.425.8203  ext.1216

KH
Kevin H.
Camp Creek, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019
Wonderful experience
Had a great experience buying and first service on my new Hyundai.
RONALD E H., Service Manager from Pantili Hyundai responded on 11/21/2019

Kevin,

We are happy to have you as part of the Pantili Hyundai family. And look forward to helping you take great care of you new Hyundai.

Eric Hurt
Service Manager
304.425.8203  ext.1216

TF
Tiffany F.
Peterstown, WV
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019 Category: Service
Great service
Great service. They had my oil changed in no time. Highly recommend.
RONALD E H., Service Manager from Pantili Hyundai responded on 11/19/2019

Tiffany,
Thank you for the review and recommending our dealership. We appreciate you so much!

Eric Hurt
Service Manager
304.425.8203  ext.1216

TM
Tanya M.
Tazewell, VA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Fast and Friendly Service
Great friendly service. Open Saturdays = Convenient!!
RONALD E H., Service Manager from Pantili Hyundai responded on 11/19/2019

Tanya,

Thank you for the 5 star review. We appreciate your business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

BW
Bill W.
Kimball, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019
Great service
The best service around. They are fast and friendly. My experience here was much better than anywhere around.
RONALD E H., Service Manager from Pantili Hyundai responded on 11/18/2019

Bill,
Thank you for the review.We appreciate your business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

Verified Customer
Bluefield, VA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Oil change
Good service dropped vehicle off fire service, always get ride to work, they check for service that is needed. They call to get permission to do repairs before doing any. After repairs are done bring vehicle to you if needed.
RONALD E H., Service Manager from Pantili Hyundai responded on 11/18/2019

Anonymous,
Thank you for the 5 start review. We appreciate your business.

Eric Hurt
Service Manager
304.425.8203  ext.1216

Verified Customer
Chillicothe, OH
2020 Hyundai Palisade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2019 Category: Service
Oil change only
Thank you for getting me in
RONALD E H., Service Manager from Pantili Hyundai responded on 11/18/2019

Anonymous,
Glad we could get you worked in for service and back on the road. Also happy to hear you love your new Palisade. 

Eric Hurt
Service Manager
304.425.8203  ext.1216

RE
Ron E.
Princeton, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Best service department I have found!
The only place I will take my GMC for service. They cant do warranty repairs but for all regular maintenance and nonwarranty repairs these guys know their stuff!!
RONALD E H., Service Manager from Pantili Hyundai responded on 11/15/2019

Ron,

We are always happy to take care of any make or model. We appreciate your business . Thank you for the 5 star review.

Eric Hurt
Service Manager
304.425.8203  ext.1216

AH
Ann H.
Flat Top, WV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Excellent service!
I was very pleased with my service! The service manager Eric advisor Cheryl-Ann always greets you with a smile and are always very nice. Eric and Cheryl- Ann always goes above and beyond to make sure all my service needs/problems are always taken care of. In my opinion (Hyundai service) is the number 1 service department around!
RONALD E H., Service Manager from Pantili Hyundai responded on 11/15/2019

Ann,

Thank you for the wonderful feedback. We cant Thank you enough for your kind review and for being such a loyal customer.

Eric Hurt
Service Manager
304.425.8203  ext.1216

Displaying Review 1 - 20 of 493 in total