Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.8

( 2445 Reviews )

ReScore Reviews™ (20)

ReScore
Overall Rating 3.799999/5Overall Rating 3.799999/5Overall Rating 3.799999/5rating 3.799999rating 3.799999
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
97% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


RS
Ron S.
Claremont, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Excellent staff with smiling personalities.
Excellent as always, they deserve a raise!!!!

TK
Timmy K.
Claremont, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Fast Service
Was very pleased to get my service in a timely manner. Had no problems in any area.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 11/08/2019

Timmy,
Thank you for the wonderful comments regarding our service department staff. Customer satisfaction is of the utmost importance to our service team. Thank you for your business and we look forward to seeing you and your Tucson at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


AJ
Angela J.
Burnsville, NC
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Happy Customer
As always the staff of Paramount Hyundai of Hickory are so friendly and willing to go out of their way to help. They listen to your needs and make the repairs that are needed. They also inform you first before adding any extra repairs so you can decide if you can afford it or not. The atmosphere is friendly and welcoming. My time there always seems to fly by because I am so comfortable in the waiting room while my car is being serviced . I love that the TV is always on HGTV and I don't have to worry about listening to anything that Is inappropriate. They are truly the best place to visit for repairs and service.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 11/07/2019

Angela,
Thank you for the kind words regarding our service department! At Paramount Hyundai we strive to create a welcoming service experience for our guests with every visit. Thank you again and we look forward to seeing you and your Santa Fe at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


KH
Kelly H.
Boone, NC
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
In and out.
Made my appointment for 930 for amn oil change and tire rotation. I was out the door by 1015. Thank you for getting it done so quickly so I could get on with my day!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 11/07/2019

Kelly,
Thank you for the wonderful comments regarding our service department staff. At Paramount Hyundai customer satisfaction is top priority to our service team. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


DN
Dennis N.
Hudson, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Always a great experience!
Thanks!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 11/07/2019

Dennis,
Thank you for taking the time out of your busy schedule to complete such a fantastic review on our service department's behalf. At Paramount Hyundai we work diligently as a team to provide our guests with the best possible service experience with every visit. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


MS
Melisa S.
Newton, NC
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Melisa
Great work and customer service is top notch.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 11/06/2019

Melisa,
Thank you for the kind words regarding our service department! Customer satisfaction is top priority to our service team at Paramount Hyundai. Thank you for your continued support and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


WN
William N.
Hickory, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Oil change tire rotation front end aligned
Awesome as always. Thank you paramount.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 11/06/2019

William,
Thank you for the wonderful comments regarding our service department staff. Customer satisfaction is of the utmost importance to our service team at Paramount Hyundai. Thank you again and we look forward to assisting you at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Hickory, NC
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Excellent Services
First rate service!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 11/06/2019

Dear Valued Customer,
Thank you for taking the time to complete such a wonderful review on our behalf. At Paramount Hyundai customer satisfaction is of the utmost importance to our service team. Thank you and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


JB
Judy B.
Crouse, NC
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Quick and efficient
They value my time and always are very courteous.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 11/06/2019

Judy,
We greatly appreciate the kind words regarding our service department staff. Customer satisfaction is top priority to our service team at Paramount Hyundai. Thank you again and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


CX
Chamee X.
Granite Falls, NC
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Great customer service
Great customer service. Got me in and out.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 11/05/2019

Chamee,
We greatly appreciate you taking the time to complete such an amazing review on our behalf. At Paramount Hyundai customer satisfaction is of the utmost importance to our team. Thank you again and we look forward to seeing you and your Elantra at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


DF
David F.
Taylorsville, NC
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Service Dept Great
Thanks Candy.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 11/02/2019

David,
Thank you for taking the time to complete such a terrific review on our service department's behalf. Customer satisfaction is top priority to our team at Paramount Hyundai. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Lincolnton, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/31/2019 Category: Service
Average
My struts are still popping. I was told by the dealership that its normal. However, I received a notification in the mail regarding hyuandai strut issues. The noise is definetely coming from the front strut assemblies and it isnt normal.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/31/2019 Category: Service
Average
Typical runaround when trying to get a warranty repair
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 11/02/2019

Dear Valued Customer,
We apologize for any inconvenience we may have caused during your recent service visit. At Paramount Hyundai we strive to provide our guests with the best possible service experience with every visit and will utilize your feedback to improve our process. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


AL
Allen L.
Newton, NC
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Great Service!
Great service with customer service to match!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 10/31/2019

Allen,
Thank you for the kind words regarding our service department staff. We work diligently as a team to provide our guests with the best possible service experience with every visit. Thank you for your business and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Claremont, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Great Service
I took my vehicle in for recalls the service person was extremely nice and helpful. I have my own mechanic that I have taken my vehicles to for over 10 years otherwise I would have my vehicle serviced there.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 10/30/2019

Dear Valued Customer,
Thank you for the wonderful comments regarding our service department staff. Customer satisfaction is of the utmost importance to our service team at Paramount Hyundai. Thank you again and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


CB
Curtis B.
Lenoir, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
In and out in No time
Fast services
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 10/30/2019

Curtis,
Thank you for taking the time to complete such a fantastic review on our behalf. At Paramount Hyundai we strive to create a welcoming service environment for our guests with every visit. Thank you again and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


DH
Deborah H.
Conover, NC
2008 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
great experience
good service
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 10/29/2019

Deborah,
Thank you for taking the time to complete such a fantastic review on our service department's behalf. At Paramount Hyundai we strive to create a welcoming service environment for our guests with every visit. Thank you for your business and we look forward to seeing you and your Tucson at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Hickory, NC
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Great service
Great experience
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 10/29/2019

Dear Valued Customer,
Thank you for taking the time out of your busy schedule to complete such a terrific review on our behalf. Customer satisfaction is top priority to our service team at Paramount Hyundai. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Lincolnton, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Service
Whenever I bring my car in to service they do not try to sell me something that I don’t need they always recommend instead of saying I need this service now
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 10/29/2019

Dear Valued Customer,
We greatly appreciate the kind words regarding our service department staff. At Paramount Hyundai we strive to provide our guests with the best possible service experience with each visit. Thank you for your business and we look forward to assisting you at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


SH
Susan H.
Valdese, NC
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Service Dept.
Can't say anything negative about them. They're the best around!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 10/23/2019

Susan,
Thank you for the kind words regarding our service department. It has been our pleasure to assist you with your Veloster over the years. Thank you again and we look forward to assisting you at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


SV
Steve V.
Huntersville, NC
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Good service
Good and honest service and outstanding people in the service outstanding
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 10/23/2019

Steve,
Thank you for the wonderful comments regarding our service department. Customer satisfaction is of the utmost importance to our service team at Paramount Hyundai. Thank you for your business and we look forward to assisting you at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory