Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

2206 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 3.6874988/5Overall Rating 3.6874988/5Overall Rating 3.6874988/5rating 3.6874988rating 3.6874988
Original
Overall Rating 2.1875/5Overall Rating 2.1875/5rating 2.1875rating 2.1875rating 2.1875
97% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


Verified Customer
Morganton, NC
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2019 Category: Service
Always Helpful
I never have an issue bringing my SUV here. Always friendly, helpful service, always on time, and always no surprises.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/26/2019

Dear Valued Customer,
Thank you for the kind words regarding our service department staff. Customer satisfaction is top priority to our team at Paramount Hyundai. Thank you for your business and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


GW
George W.
Hickory, NC
2017 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Very good service đź‘Ť
Service is quick and all systems checked! The best!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/26/2019

George,
We greatly appreciate the kind words regarding our service department. At Paramount Hyundai we strive to provide our guests with the best possible service experience with every visit. Thank you again and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


KL
Kathy L.
Hickory, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2019 Category: Service
Friendly and professional
Thank you
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/26/2019

Kathy,
Thank you for taking the time out of your busy schedule to complete such a terrific review on our behalf. We strive to create a welcoming service environment for our guests with each visit. Thank you again and we look forward to seeing you and your Tucson at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Hickory, NC
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
courteous and prompt service
The service was performed properly and in the time I was told it would take.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/26/2019

Dear Valued Customer,
Thank you for the kind words regarding our service department staff. At Paramount Hyundai customer satisfaction is of the utmost importance to our team. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


TH
Thomas H.
Lincolnton, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Great People
Great service, great price and exceptional people to do business with.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/24/2019

Thomas,
Thank you for taking the time out of your busy schedule to complete such an amazing review on our service department's behalf. Customer satisfaction is top priority to our team at Paramount Hyundai. Thank you for your business and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


SP
Sandra P.
Hickory, NC
2009 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019 Category: Service
Customer Service
Jason Greene and his staff worked diligently to get my refund reimbursed to me on warranty work done to my vehicle that I was charged for. I so appreciate Candy and Rusty calling it to Jason's attention and then his persistence on getting it approved. I would hope they would be compensated in some manner for the 3 of them going beyond the call of duty in helping a customer. Thank you guys for your wonderful customer service.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/24/2019

Sandra,
Thank you for the wonderful comments regarding our service department staff. At Paramount Hyundai customer satisfaction is top priority to our service team. Thank you again and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Dandridge, TN
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Oil change
Service group was great
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/24/2019

Dear Valued Customer,
Thank you for taking the time out of your busy schedule to complete such a terrific review on our service department's behalf. At Paramount Hyundai customer satisfaction is of the utmost importance to our team at Paramount Hyundai. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


KC
Kathy C.
Maiden, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Quick and easy
Comfortable area for waiting. Service done very quickly.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/24/2019

Kathy,
Thank you for your business. Customer satisfaction is top priority to our service team at Paramount Hyundai. Thank you again and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


LM
Lois M.
Old Fort, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Great Service Department
Rusty always takes good care of me and addresses all my needs and concerns.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/24/2019

Lois,
We greatly appreciate the kind words regarding our service department staff. At Paramount Hyundai customer satisfaction is of the utmost importance to our team. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


WS
Walter S.
Hudson, NC
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Walter S.
As always, Candy, Rusty, and Michelle work to make my service visit as professional and customer friendly as possible. Couldn’t ask for better people to work with.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/24/2019

Walter,
Thank you for the wonderful comments regarding our service department staff. At Paramount Hyundai we strive to provide our guests with the best possible service experience with each visit. Thank you again and we look forward to seeing you and your Genesis at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


WK
William K.
Hickory, NC
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Oil Change - Fast and Hassle Free
Dropped off our Santa Fe with adviser Rusty for an oil change and NC inspection.
An hour later he called and it was ready.
Fast and hassle free pick-up.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/24/2019

William,
Thank you for the kind words regarding our service department staff. At Paramount Hyundai customer satisfaction is of the utmost importance to our team. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


BO
Becky O.
Oak Island, NC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Minimal waiting. Very prompt.
Seem to always be on schedule with very reasonable wait times.
Very satisfied with the service I have received.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/20/2019

Becky,
We greatly appreciate the kind words regarding our service department staff. At Paramount Hyundai we value our guests and their time. Thank you for your business and we look forward to seeing you and your new Sonata at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


JA
James A.
Statesville, NC
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Friendly fast and informative.
Very friendly staff. Was welcomed with smiles as soon as I walked in. Took me right away and started on my car. Informed me the things that was good on my car and things I needed like new filters which I had replaced cause they looked gross. All around a great experience.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/20/2019

James,
Thank you for the kind words regarding your last visit to our service department. At Paramount Hyundai we work diligently as a team to provide the best possible service experience with each visit. Thank you again and please do not hesitate to contact us if we can be of any assistance in the future.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


CY
Chrisenda Y.
Hickory, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Great Service
Never had a bad experience here.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/20/2019

Chrisenda,
We greatly appreciate your kind words regarding our service department. Our service team at Paramount Hyundai strive to provide the best service experience possible with each visit. Thank you again and we look forward to seeing you and your Tucson at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


JC
Justin C.
Claremont, NC
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
The Value of service
If you're looking for a great car with better service choose Paramount Hyundai!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/20/2019

Justin,
Thank you for the kind words regarding our service team. Customer satisfaction is top priority to our staff at Paramount Hyundai. Thank you for your business and we look forward to assisting you at your next service interval. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory


SD
Sarah D.
Taylorsville, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019 Category: Service
Always taken Care of!
I feel like I am always taken very good care of at Paramount Hyundai!
Thanks for the great service! Rusty does a great job helping the customer!
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/20/2019

Sarah,
Thank you for the wonderful comments regarding our service department staff. At Paramount Hyundai we strive to create a welcoming service environment for our guests with each visit. Thank you again and we look forward to seeing you and your Sonata at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


KH
Kevin H.
Taylorsville, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Serice appointment.
Easy to schedule service. Service done promptly. Convient lounge to wait while service is done.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/17/2019

Kevin,
Thank you for the comments regarding our service team. At Paramount Hyundai we strive to create a welcoming service environment for our guests with each visit. Thank you for your business and we look forward to seeing you and your new Elantra at your next service appointment. 

Jason Greene
Service Manager
Paramount Hyundai of Hickory


CM
Christopher M.
Newton, NC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Best customer service ever
Great place to bring your vehicle for any services
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/17/2019

Chris,
Thank you for taking the time out of your busy schedule to complete such a fantastic review on our service department's behalf. Our parts and service team work diligently to provide our guests with the best possible service experience with every visit. Thank you again and we look forward to assisting you at your next service interval.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


Verified Customer
Collettsville, NC
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Very friendly & knowledgeable.performed in timely manner.
Candy is very helpful always treats us like friends.
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/17/2019

Dear Valued Customer,
Thank you for the kind words regarding our service department staff. At Paramount Hyundai customer satisfaction is of the utmost importance to our service team. Thank you for your business and we look forward to seeing you and your Genesis at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory


JD
Joyce D.
Granite Falls, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
prompt friendly service
good service takes good care of what need to be done Easy online appointment
JASON G., Service Manager from Paramount Hyundai of Hickory responded on 06/14/2019

Joyce,
Thank you for the kind words regarding our service department staff. At Paramount Hyundai we strive to provide our guests with the best service experience possible with every visit. Thank you for your business and we look forward to seeing you and your Tucson at your next service appointment.

Jason Greene
Service Manager
Paramount Hyundai of Hickory