Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

435 Reviews

100% Would Recommend
96% Business Response
Latest Review 3 days ago

Reviews


AV
Angela V.
Coatesville, PA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Spoke with Angela's friend. He said the staff provided good service, and are good people.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 09/20/2018

Thank you for the review Francisco!


JN
Joe N.
West Chester, PA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Joe said that he has been using this business for many years. He recommends them.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 09/20/2018

Thank you for your review Joe!


AA
Alex A.
Pennsylvania
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Alex said the business was easy to work with and they finished very quickly.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 09/20/2018

Alex, thank you for the review!


MG
Maria G.
Pennsylvania
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Maria said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 09/20/2018

Thank you for your review Maria!


MS
Mike S.
West Chester, PA
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
A+
Thanks
Max H. from Pardo's Automotive Inc responded on 09/20/2018

Thank you for the review Mike!


WE
William E.
Newtown Square, PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
William said the business was good. They were quick. He was in and out.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 08/27/2018

Thank you for the review William!


VA
Vince A.
West Chester, PA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Vince said the employees were helpful. They were knowledgeable. They saved time on his service.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 08/27/2018

Thank you for your review Vince!


LP
Lucille P.
West Chester, PA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Lucille said the staff is efficient and they did a good job.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 08/27/2018

Thank you for the review Mrs. Pardo!


TB
Ted B.
Devon, PA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Friendly, fast & helpful.
First time customer- nice people including on the phone, in person, and afterwards. Fair and helpful.
Max H. from Pardo's Automotive Inc responded on 08/20/2018

Thank you for your review Ted!


ML
Mike L.
West Chester, PA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Mike said the business provided him quick service.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 08/27/2018

Thank you for your review Mike!


JM
Jeffrey M.
Malvern, PA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Spoke with Liz. She said the business was trustworthy and they also provided good service.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 08/14/2018

Thank you for the review Liz!


WT
William and Erica T.
West Chester, PA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Routine Appt.
Pardos provides excellent customer service. Fran is kind, honest, and clear-, he’s always willing to accommodate the customer.
Max H. from Pardo's Automotive Inc responded on 08/03/2018

Thank you for your review Erica!


EG
Eric G.
Pennsylvania
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Eric said the business was quick, they kept him updated and they were also very informative.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 08/03/2018

Thank you for the review Eric!


AG
Artise G.
Coatesville, PA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Artise said the business is quick to perform the services..
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 08/03/2018

Thank you for your review Artise!


JF
Jim F.
Pennsylvania
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Jim said the work was done in a timely manner and he said thanks for all of the work.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/10/2018

Thank you for your review Jim!


JN
Joe N.
West Chester, PA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Joe said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/10/2018

Thank you for the review Joe!


MR
Marc R.
Huntingdon Valley, PA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Spoke with Joe. He said the staff did a good job with the service, he doesn't have any complaints.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 07/02/2018

Thank you for the review Joe!


VF
Vinny F.
Pennsylvania
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Vinny said the employees were honest. They were very friendly. They were up front with his work. They repaired what was needed.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 06/20/2018

Thank you for the review Vinny!


KL
Kristen L.
West Chester, PA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Awesome customer service, always friendly, honest, works in a timely matter
My husband and I have been coming to Pardos now for about a year. We both own older cars, so we know the maintenance is important! Since our first visit, everyone we have worked with has been so honest, so professional and their customer service can't be beat! They are efficient and work in a timely matter - our cars have never been there for more than a few hours! They even offered to drop my Jeep off to me just recently if I didn't have a ride! They send text messages to confirm any work they will do - which is great given most of us are at work when our cars are being worked on. All of your service history is uploaded online - so that you have it for your records, and can see what they are doing each time you bring it in. Given we now live in an online world - this is great! And it prevents tons of old paperwork from piling up in my glove box! I would highly recommend Pardos for any of your vehicles maintenance, they are the best in West Chester!
Max H. from Pardo's Automotive Inc responded on 06/20/2018

Thank you for your review Kristen! Glad you like the text messaging and the text reports.


BM
Brian M.
Exton, PA
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Brian said the staff is good, and he always goes to the business.
This review was collected via phone interview by Customer Research Inc.
Max H. from Pardo's Automotive Inc responded on 06/20/2018

Thank you for the review Brian!