Park Place Bodywerks Grapevine

Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1820 Reviews

95% Would Recommend
Latest Review 2 days ago

Reviews


GK
Gary K.
Texas
Verified
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07/19/2018 Category: Collision
Gary said the vehicle was totaled. He has dealt with this business before, and the people there treat him right.
This review was collected via phone interview by Customer Research Inc.

RM
Reagan M.
Texas
Verified
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07/19/2018 Category: Collision
Reagan said her vehicle was totaled. She consistently received good customer service, the staff always kept her updated on the status of her vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
Calvin M.
Texas
Verified
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07/19/2018 Category: Collision
Spoke with Olivia. She said the staff communicated very well and they kept her up to date.
This review was collected via phone interview by Customer Research Inc.

SB
Sherrelle B.
Texas
Verified
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07/16/2018 Category: Collision
Sherrelle said the employees did really good work. They were responsive, friendly and provided good customer service.
This review was collected via phone interview by Customer Research Inc.

FN
Francis N.
Texas
Verified
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07/14/2018 Category: Collision
Francis said this business does an excellent job. His vehicle was ready 1 day before the promised date. They kept him updated with text messages.
This review was collected via phone interview by Customer Research Inc.

LA
Lucy A.
Texas
Verified
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07/14/2018 Category: Collision
Lucy said the staff member who assisted her was awesome and great.
This review was collected via phone interview by Customer Research Inc.

SL
Shannon L.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Collision
Shannon said the customer service and the actual work on her vehicle were both really good.
This review was collected via phone interview by Customer Research Inc.

KD
Kimberly D.
Texas
Verified
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07/14/2018 Category: Collision
Kimberly said she could not tell there was an accident after they finished her vehicle. Misty was amazing.
This review was collected via phone interview by Customer Research Inc.

FR
Flecia R.
Texas
Verified
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07/12/2018 Category: Collision
Flecia said her vehicle was totaled. They were excellent and Lisa was the best. She followed up , was thorough and kept her informed.
This review was collected via phone interview by Customer Research Inc.

CS
Camille S.
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Collision
Spoke with Steve. He said, he really likes this business but not the communication. He added, he got several texts from the business but he was not able to ask questions and the person never answered his phone when Steve tried to call him. This is why he is not happy with the treatment he received.
This review was collected via phone interview by Customer Research Inc.

FD
Fan D.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Collision
Fan said the business did a great job. The work was about 2 days late because her wheel still needed to be fixed.
This review was collected via phone interview by Customer Research Inc.

UG
Upa G.
Texas
Verified
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07/09/2018 Category: Collision
Upa said getting his vehicle fixed was an easy process.
This review was collected via phone interview by Customer Research Inc.

JP
Jay P.
Texas
Verified
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07/03/2018 Category: Collision
Jay said the employees did a good job. He wasn't given a promised finish time, but his vehicle was done in a timely manner. He was happy with the work.
This review was collected via phone interview by Customer Research Inc.

JP
Jimmy P.
Texas
Verified
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06/28/2018 Category: Collision
Jimmy said they are awesome and AJ did a great job.
This review was collected via phone interview by Customer Research Inc.

RM
Ronald M.
Texas
Verified
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06/28/2018 Category: Collision
Ronald said he is very happy with the repair work done and the customer service he received.
This review was collected via phone interview by Customer Research Inc.

AC
Alma C.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Collision
Alma said the staff kept her updated throughout the entire process.
This review was collected via phone interview by Customer Research Inc.

KW
Kenny W.
Texas
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Collision
Spoke with Heather. She said, the customer service was good but it took a while to get in to the business.
This review was collected via phone interview by Customer Research Inc.

JG
Jose G.
Texas
Verified
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06/26/2018 Category: Collision
Jose said the business did a great job in a timely manner. He also said the business was very courteous, friendly and provided great customer service.
This review was collected via phone interview by Customer Research Inc.

TM
Terrell M.
Texas
Verified
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06/26/2018 Category: Collision
Spoke with Melinda. She said the experience was very quick and easy.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Collision
David said the repairs took a few extra days, due to paperwork issues.
This review was collected via phone interview by Customer Research Inc.