Park Place Bodywerks Grapevine


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1682 Reviews

95% Would Recommend
Latest Review 5 days ago
Jeffrey B. on 01/16/2018
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Jeffrey said he really appreciates his vehicle being ready early and he will continue to bring his vehicle in.
Category: Collision
Service Date: 01/08/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Derek M. on 01/16/2018
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Spoke with Derek's wife. She said whatever the staff tells her, she believes them. The vehicle is always done whenever they tell her it will be. She stated she feels confident letting her daughter drive a vehicle this business has repaired, because they are committed to safety.
Category: Collision
Service Date: 01/05/2018
Review Created: 01/16/2018
This review was collected via phone interview by Customer Research Inc.
Rodney C. on 01/13/2018
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Rodney said the staff did a great job and kept him informed during the repair process.
Category: Collision
Service Date: 01/05/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Richard G. on 01/13/2018
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Richard said his experience with this business has been nothing less than fabulous, which is why he takes all of his vehicles there for work.
Category: Collision
Service Date: 01/05/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Amit P. on 01/13/2018
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Amit said the customer service was excellent and so was Doug.
Category: Collision
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Angel O. on 01/11/2018
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Angel said the mechanic did an outstanding job on his vehicle.
Category: Collision
Service Date: 12/29/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Denise A. on 01/09/2018
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Denise said this business has great expertise and it is the best place. She is bringing her vehicle back regarding a problem. The estimator was phenomenal.
Category: Collision
Service Date: 12/22/2017
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Allen H. on 01/05/2018
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Allen said the staff was fantastic.
Category: Collision
Service Date: 12/19/2017
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Fernando K. on 01/03/2018
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Fernando said he is very satisfied with the experience.
Category: Collision
Service Date: 12/22/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Laurie R. on 12/29/2017
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Spoke with David. He said they did a great job, but it took an exceptionally long time. However, he's not upset due to having access to a rental. It wasn't promised.
Category: Collision
Service Date: 12/20/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Steven K. on 12/28/2017
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Steven said the service went well however there were scratches on the trunk and his back seats were down.
Category: Collision
Service Date: 12/18/2017
Review Created: 12/28/2017
This review was collected via phone interview by Customer Research Inc.
Dolores A. on 12/27/2017
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Spoke with Levey. He said the business kept him informed. He was not given a promise time.
Category: Collision
Service Date: 12/21/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Marilyn H. on 12/27/2017
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Marilyn said the staff did a great job but it took longer than anticipated.
Category: Collision
Service Date: 12/15/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Bhargavaram G. on 12/23/2017
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Bhargavaram said the staff communicated the status of his vehicle perfectly and the repairs were completed on time.
Category: Collision
Service Date: 12/18/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Margaret W. on 12/23/2017
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Spoke with Margaret's son. He said he was happy with his experience. The staff did a good job but the work took a little longer than expected.
Category: Collision
Service Date: 12/12/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Annmarie C. on 12/15/2017
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Annmarie said she trusts the staff there. They provide prompt service and they are very consistent. They do a really good job and she's very satisfied.
Category: Collision
Service Date: 12/04/2017
Review Created: 12/15/2017
This review was collected via phone interview by Customer Research Inc.
Laura J. on 12/11/2017
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Laura said they provided great customer service and the work they did was excellent.
Category: Collision
Service Date: 11/29/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Kurt L. on 12/08/2017
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Kurt said when his vehicle was finished, he was not called so he ended up having to pay extra for the rental vehicle. He was treated well by the personnel. At this point he would not recommend this business to otheers because of the reasons stated.
Category: Collision
Service Date: 11/29/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Yolanda C. on 12/08/2017
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Spoke with Yolanda's husband. He said it wasn't a perfect experience. Enterprise had lengthy waits and when he got the vehicle back, there was a lot of wind noise. He will need to take it back and he knows it will be fixed but it wasn't completely ready the first time. He was not given a promise of time.
Category: Collision
Service Date: 11/30/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Charlie T. on 12/08/2017
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Charlie said the facility took care of his vehicle but they missed a dent on the left side.
Category: Collision
Service Date: 12/01/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1682 in total