Park Place Bodywerks Grapevine

Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1779 Reviews

95% Would Recommend
Latest Review 2 days ago

Reviews


AK
Andy K.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Collision
Andy said his vehicle was totaled. The facility was quick and he didn't have to wait because his time was important. The facility was local and convenient.
This review was collected via phone interview by Customer Research Inc.

TV
Ted V.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Collision
Ted said he received great communication and the staff was very cooperative.
This review was collected via phone interview by Customer Research Inc.

RR
Rebecca R.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Collision
Rebecca said the staff did an excellent job.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Collision
Richard said the employees provided excellent customer service. A promised time was not given.
This review was collected via phone interview by Customer Research Inc.

AB
Archie B.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Collision
Archie said, the repairs were good but he had to file a supplemental for the rest of the damage, he thought the business would do that for him.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Collision
Robert said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

AS
Andrew S.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Collision
Andrew said the staff were very knowledgeable about their product.
This review was collected via phone interview by Customer Research Inc.

SS
Schneur S.
Florida
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018 Category: Collision
Schneur said the repairs took longer than expected, it took him over a month to get his vehicle back due to the shipping time of certain parts coming from Germany. He was not given a specific date as to when his vehicle would be ready to be picked up, but the staff kept him updated throughout the process.
This review was collected via phone interview by Customer Research Inc.

ML
Mary L.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Collision
Spoke with Russell. He said this business did a very good job, but he was not satisfied with the communication. He chose not to elaborate further.
This review was collected via phone interview by Customer Research Inc.

RN
Richard N.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Collision
Richard said he was satisfied with his experience.
This review was collected via phone interview by Customer Research Inc.

CD
Clint D.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Collision
Clint said he didn't have any issues.
This review was collected via phone interview by Customer Research Inc.

CR
Christon R.
Texas
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2018 Category: Collision
Christon said she was not given a time when her vehicle would be finished, but stated she did feel that 3 weeks was an excessive time to wait. She was not sure why it took so long.
This review was collected via phone interview by Customer Research Inc.

ZO
Zena O.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Collision
Zena said the business is clean, they are on time, the work is quick and it was good quality.
This review was collected via phone interview by Customer Research Inc.

DS
Dion S.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Collision
Dion said everything with the business went smoothly. They kept him up to date on the work.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Collision
Robert said the vehicle was returned in its original condition.
This review was collected via phone interview by Customer Research Inc.

JF
Joseph F.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Collision
Joseph said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Texas
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04/23/2018 Category: Collision
Spoke with Linda. She said this business took care of the problem with her vehicle. The staff were quick and did a good job.
This review was collected via phone interview by Customer Research Inc.

TL
Tanya L.
Texas
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2018 Category: Collision
Tanya said her vehicle was delayed by 2 days because they had to wait for the parts to come in. She was only informed when she asked questions, but the staff had a quick response time to her emails.
This review was collected via phone interview by Customer Research Inc.

HW
Hana W.
Texas
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2018 Category: Collision
Hana sais she is having some issues with her door. She wants to wait a few weeks to see if it adjusts. She has a one year warranty.
This review was collected via phone interview by Customer Research Inc.

TW
Tracey W.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Collision
Tracey said the employees were really friendly. Lisa was especially amazing. She was very nice and helpful.
This review was collected via phone interview by Customer Research Inc.