Park Place Bodywerks Grapevine


Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1627 Reviews

95% Would Recommend
Latest Review 4 days ago
James V. on 10/17/2017
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James said the business fixed his vehicle perfectly. The vehicle was delayed by one week because the insurance company had to look at the vehicle again.
Category: Collision
Service Date: 10/06/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Brandi T. on 10/17/2017
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Spoke with Brandi's husband. He said this business did a great job. The repair was delayed by a couple days due to the insurance company.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Smith W. on 10/17/2017
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Spoke with Marketha. She said the body work performed was very good.
Category: Collision
Service Date: 10/06/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Bruce P. on 10/17/2017
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Spoke with Bruce's wife. She said she really appreciates her vehicle being ready early. The staff was really nice as well.
Category: Collision
Service Date: 10/06/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Sunghwan K. on 10/13/2017
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Sunghwan said the staff was really friendly and the work on her vehicle was done really fast.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Sally H. on 10/13/2017
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Sally said this business did a good job.
Category: Collision
Service Date: 10/06/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Pauline M. on 10/13/2017
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Pauline said the service was wonderful.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Karla S. on 10/09/2017
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Karla said the service was good and thorough. The trip was fantastic.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Imtiaz A. on 10/09/2017
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Imtiaz said the service was great, his vehicle looks good and he had no problems.
Category: Collision
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Kanishka T. on 10/08/2017
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Kanishka said this business is always good with the service and follow up.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/08/2017
This review was collected via phone interview by Customer Research Inc.
Bryce R. on 10/06/2017
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Bryce said the experience was very good. They kept him informed and he didn't have any problems.
Category: Collision
Service Date: 09/29/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Kim H. on 10/03/2017
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Kim said the business does good work.
Category: Collision
Service Date: 09/22/2017
Review Created: 10/03/2017
This review was collected via phone interview by Customer Research Inc.
Cody F. on 09/30/2017
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Cody said one panel gap is off by a decent amount. This business took two months to get him in for the repair. They took two and a half weeks to complete the repair. It was really time consuming, but the work was done well.
Category: Collision
Service Date: 09/22/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Byonca G. on 09/30/2017
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Byonca said Doug was excellent. He went above and beyond. She was satisfied with the quality of the repair but has to return the vehicle. Scott was great.
Category: Collision
Service Date: 09/22/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Jong K. on 09/30/2017
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Spoke with Jamie. She said the employees performed a wonderful job. The vehicle was delayed by 1 week because of the way the insurance company filed the claim. Greg was wonderful, kept her well informed and did a great job.
Category: Collision
Service Date: 09/28/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Christopher S. on 09/30/2017
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Christopher said there was an issue with the insurance only paying for aftermarket parts and this business will not install those parts. They have good quality control and high standards.
Category: Collision
Service Date: 09/28/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Kami G. on 09/28/2017
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Kami said it was about two weeks after they had her vehicle before they started keeping her informed about the vehicle. She is not satisfied with the communication because they did not keep her informed in the beginning.
Category: Collision
Service Date: 09/21/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Swaminathan K. on 09/27/2017
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Swaminathan said he is happy with the service and his vehicle looks good. The job was done in a timely manner and he was kept updated. He asked the employees to look at his front tire and let him know if the pressure was low, but nobody has contacted him about it.
Category: Collision
Service Date: 09/21/2017
Review Created: 09/27/2017
This review was collected via phone interview by Customer Research Inc.
Richard H. on 09/26/2017
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Richard said this business provided outstanding service and quality work. He was not given a promise of time. They had to get parts and insurance company approval. They kept him up-to-date almost daily on the progress.
Category: Collision
Service Date: 09/15/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Christopher B. on 09/26/2017
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Christopher said this business has always been helpful and taken care of it quickly.
Category: Collision
Service Date: 09/18/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1627 in total