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Park Place Bodywerks Auto Body and Collision Repair Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,671 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Mercedes-Benz, Jaguar, McLaren, Land Rover, Porsche, Volvo, and Nissan GTR, and an Authorized Dealer Auto Body repairer for Lexus, Maserati and Smart. Contact us now for a free estimate. ...more

Categories
Auto Body, Body Shop, Collision Repair
Contact
(844) 361-5115

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
6120 Peeler St. Dallas, TX 75235
Park Place Bodywerks Auto Body and Collision Repair Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,671 Reviews)

WS
Wesley S.
TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/07/2012
verified customer Verified Customer
Category: Collision
Wesley said it was extremely stressful and he had to do a lot of work to stay on top of them to have the repairs done. They said the vehicle should be ready in 2 days but it was done in 5 and they didn't elaborate on what caused the delay. He said he had to call them continuously to see when his vehicle was going to be ready and so he had to extend his rental. He also said that if they were going to keep the vehicle longer they should have told him. They should have called to extend his rental for him instead of saying it wasn't their job that it was his job to do that. He mentioned that they lied to him since the first time he went to bring in his estimated paperwork, misplacing it so that he had to return with other copies. They should try being honest and if they screw up, don't lie to the customer. Also, if the customer is calling in and not sure when their vehicle is going to be ready, they should be professional about it and not tell the customer it's not their job it's the customers job to contact the rental agency and let them know that their vehicle is not going to be ready.
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