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Park Place Bodywerks Auto Body and Collision Repair Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,661 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
2
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Park Place Bodywerks is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Mercedes-Benz, Jaguar, McLaren, Land Rover, Porsche, Volvo, and Nissan GTR, and an Authorized Dealer Auto Body repairer for Lexus, Maserati and Smart. Contact us now for a free estimate. ...more

Categories
Auto Body, Body Shop, Collision Repair
Contact
(844) 361-5115

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
6120 Peeler St. Dallas, TX 75235
Park Place Bodywerks Auto Body and Collision Repair Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(5,661 Reviews)

SK
Sandy K.
TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/04/2011
verified customer Verified Customer
Category: Collision
Sandy said the repair was slow and they did not touch up the paint on top of her hood. She is not sure if they put a clear coat on her hood because she can still see the chips on the hood. She has to take her vehicle back so they can do it. She chose not to answer if she was satisfied with the quality of the repair because of the reason already mentioned. They told her the repair was going to take 5 to 10 days. It ended up being 3 weeks. She chose not to elaborate on it.
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This review was collected via phone interview by Customer Research Inc.
Eric M. from Park Place Bodywerks Auto Body and Collision Repair Center responded on 04/13/2011 12:36 PM
We spoke with client about the chips. There were rock chips in the hood that were unrelated to the collision damage and it was a blend panel so there was no color added to the hood but it was clear coated. We did offer to touch those up at the client's convenience. As for the delay, there were two, first was with the insurance that figured all used parts and we had to negotiate with them to get all parts replaced with new which added some delays, we also had a massive snow and ice storm that essentially shut the shop sown for a week during her repairs.
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