Parker Subaru


Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

7684 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
80% Business Response
Latest Review about 8 hours ago
ROBERT K. on 12/12/2017
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"Fast and friendly"
Great friendly service
Vehicle: Dodge RAM15
Category: Sales
Sales Date: 12/12/2017
Review Created: 12/12/2017 07:06 PM
SUSAN L. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
Joe took care of me very well and answered my questions about my new car having its first oil change. I asked about getting a Weather Tec type product and HE took me to the guy in parts and I will have my set in a few days! Now that's HOW YOU PROVIDE EXCELLENCE!
Vehicle: Subaru Forester
Category: Service
Service Date: 12/11/2017
Review Created: 12/12/2017 11:22 AM
DEBBIE J. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service"
I appreciate the great service and thankful they keep my favorite car running like a top!
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 12/11/2017
Review Created: 12/12/2017 09:13 AM
JANET S. on 12/12/2017
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"Good service"
Prompt
Vehicle: Subaru Outback
Category: Service
Service Date: 12/11/2017
Review Created: 12/12/2017 07:52 AM
FREDERICK S. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service and attention to specific concerns"
see above
Vehicle: Subaru Forester
Category: Service
Service Date: 12/11/2017
Review Created: 12/11/2017 10:22 PM
JAMES W. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Visit to the Service Dept."
The staff working in the service department and as a whole at Parker Subaru.
Vehicle: Subaru Outback
Category: Service
Service Date: 12/11/2017
Review Created: 12/11/2017 04:32 PM
THERESA C. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No Surprises"
I brought my Outback in for its third oil change. The service was performed in the time they said and with no surprise or unexpected additional charges. I was told my filters were a little dirty and that it would be advisable to replace them on the next visit. I appreciate the heads up so I can budget for the additional cost next time.
Vehicle: Subaru Outback
Category: Service
Service Date: 12/11/2017
Review Created: 12/11/2017 04:22 PM
NICHOLAS J. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Every thing and every one"
We just love everything and everyone at Parker. Dan was so great to work with along with his team. We love our new car.
Vehicle: Subaru Outback
Category: Sales
Sales Date: 12/11/2017
Review Created: 12/11/2017 03:10 PM
MARJORIE F. on 12/11/2017
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"Love the service department at Parker Subaru!"
Everyone was fantastic The work was completed in a timely manner and I certainly appreciated the shuttle service. There is one thing that puzzles me though. On the inspection sheet it says I have an oil pan leak. I don't know how this can be since I never have to put oil in the car and there is no puddle where I park. Perhaps someone could explain this.
Vehicle: Subaru Legacy (Natl)
Category: Service
Service Date: 12/06/2017
Review Created: 12/11/2017 02:07 PM
RYAN F. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Visit"
Communication throughout the process was awesome!!
Vehicle: Subaru WRX
Category: Service
Service Date: 12/08/2017
Review Created: 12/11/2017 01:43 PM
SARAH S. on 12/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Dept"
The SErvice Dept at Parker has always been great, fast & friendly, and efficient.
Vehicle: Subaru Outback
Category: Service
Service Date: 12/07/2017
Review Created: 12/10/2017 04:45 PM
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Tiffany P., Service BDC Coordinator at Parker Subaru responded on 12/11/2017

Dear Sarah,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Tiffany Parker
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

MAHLON P. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2018 Subaru Outback Purchase"
Sterling and Tomas did an excellent job. Both were very responsive and provided exemplary schedule flexibility to ensure that the purchase could be completed in way that met our family's schedule.
Vehicle: Subaru Outback
Category: Sales
Sales Date: 12/09/2017
Review Created: 12/10/2017 08:34 AM
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Tiffany P., Service BDC Coordinator at Parker Subaru responded on 12/11/2017

Dear Mahlon,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Tiffany Parker
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

VALERIE F. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome experience "
So glad I went to Parker Subaru. The whole car buying experience was fun. How often can you say that about buying a car?! Mike was awesome and super friendly. It was really laid back and no pressure. Mike also made sure to show me how to use all the features the new car has and helped me connect my phone before I left. I definitely plan on coming back in the future.
Vehicle: Subaru Crosstrek
Category: Sales
Sales Date: 12/09/2017
Review Created: 12/09/2017 10:09 PM
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Tiffany P., Service BDC Coordinator at Parker Subaru responded on 12/11/2017

Dear Valerie,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Tiffany Parker
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

SENECA F. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and inspection "
I am very satisfied with the service i received, at Parker Subaru. Fast, Helpful, and polite service. Would go again.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 12/09/2017
Review Created: 12/09/2017 07:11 PM
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Tiffany P., Service BDC Coordinator at Parker Subaru responded on 12/11/2017

Dear Seneca,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Tiffany Parker
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

STEPHANIE E. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"10,000 mile service appt."
Professionalism, timelines, friendliness, community involvement, quality of product
Vehicle: Subaru Outback
Category: Service
Service Date: 12/09/2017
Review Created: 12/09/2017 06:56 PM
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Tiffany P., Service BDC Coordinator at Parker Subaru responded on 12/11/2017

Dear Stephanie,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Tiffany Parker
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

ELENE J. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Parker subaru "
Excellent service, honest and knowledgeable. Worth driving from Spokane for service.
Vehicle: Subaru Outback
Category: Service
Service Date: 12/09/2017
Review Created: 12/09/2017 01:05 PM
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Tiffany P., Service BDC Coordinator at Parker Subaru responded on 12/11/2017

Dear Elene,

Thank you for taking the time to share your insight and provide feedback. We truly value the information you have provided and will do our best to continue living up to your expectations. If there is anything further we can assist you with, please let me know. Thank you again for choosing Parker Subaru, we appreciate your business.

Thank you,
Tiffany Parker
Service Business Development Coordinator
Parker Subaru
(208) 415-0555

LANE S. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change & service"
Great work!! Completed work, even though I was late for my appointment. Thank you!!
Vehicle: Subaru Forester
Category: Service
Service Date: 12/08/2017
Review Created: 12/08/2017 10:22 PM
DALE D. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Five Stars"
The professional, and friendly, staff in the Service Department are fantastic. I've never been treated better.
Vehicle: Subaru TRIBE
Category: Service
Service Date: 12/07/2017
Review Created: 12/08/2017 08:58 PM
JENNIFER D. on 12/08/2017
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"Great service"
Great service!
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 12/08/2017
Review Created: 12/08/2017 02:00 PM
JANICE S. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"30,000 mile service today"
If I could click 10 stars I would have.
Vehicle: Subaru Forester
Category: Service
Service Date: 12/08/2017
Review Created: 12/08/2017 01:35 PM
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