Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1866 Reviews

ReScore Reviews™ (75)

ReScore
Overall Rating 4.5866633/5Overall Rating 4.5866633/5Overall Rating 4.5866633/5Overall Rating 4.5866633/5rating 4.5866633
Original
Overall Rating 2.34667/5Overall Rating 2.34667/5rating 2.34667rating 2.34667rating 2.34667
93% Would Recommend
100% Business Response
Latest Review about 24 hours ago

Reviews


DM
Dawn M.
Benicia, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019 Category: Service
Auto repairs
I’d say that the customer service is always excellent! I’ve had my cars repaired throughout Northern and Southern California. They always complete their work on time.
Ramy has excellent customer service skills. He considerate, respectful and always willing to answer your questions:)
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/16/2019

Thank you for your recent five star review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure that our customers needs are always met.  Thank you for being a loyal and valued customer of Parkway Motors

Rajpal Singh
Service Manager

AE
Ann E.
Castaic, CA
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019 Category: Service
Service
Your service man I believe its Keith is super. He goes above and beyond. I hope toy share this with him. He is very helpful. This is my first Hyundai and my first hybrid (ionic) and am here pleased

Thank you
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/16/2019

Thank you for your recent five star review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure that our customers needs are always met.  Thank you for being a loyal and valued customer of Parkway Motors

Rajpal Singh
Service Manager

KE
Kathleen E.
Valencia, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Service department
Was greeted by service employee with great customer service. Very professional and yes will always bring back my car for service at this location.
MARY JO R. from Parkway Hyundai responded on 09/14/2019

Thank you for your recent five star review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure that our customers needs are always met.  Thank you for being a loyal and valued customer of Parkway Motors

Mary Jo Rossiter
Customer Experience Expert

Verified Customer
Valencia, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Service
Friendly and efficient service
MARY JO R. from Parkway Hyundai responded on 09/14/2019

Thank you for your recent five star review.  We want to thank you for taking the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers are always well taken care of.  We look forward to meeting all of your vehicles service needs in the future.

Mary Jo Rossiter
Customer Experience Expert

Verified Customer
Palmdale, CA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Keith
Keith always helps me in every way possible. Never a disappointment with him and his costumer service. I always recommend him to everyone. Deserves a raise for sure or even a higher title.
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/13/2019

Thank you for your recent five star review and the wonderful words about Keith. We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to assure our customers needs are always well taken care of. We look forward to meeting all your future service needs.

Rajpal Singh
Service Manager

DB
Deborah B.
Sylmar, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Friendly, courteous and efficient staff
Highly recommend your cars service to them. Honest and reliable
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/13/2019

Thank you for your recent five star review and the wonderful words about Ramy. We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to assure our customers needs are always well taken care of. We look forward to meeting all your future service needs.

Rajpal Singh
Service Manager

NT
Nick T.
Canoga Park, CA
2006 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Worth the longer drive.
I have a Hyundai dealership within 5 miles from where I live. I drive 30 miles to get to Parkway. Great service; great staff. Ramy is the man.
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/13/2019

Thank you for your recent five star review and the wonderful words about Ramy. We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to assure our customers needs are always well taken care of. We look forward to meeting all your future service needs.

Rajpal Singh
Service Manager

TL
Tiffany L.
Sylmar, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Good customer service
Its always a pleasure working with Keith hes always helpful.
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/13/2019

Thank you for your recent five star review and the wonderful words about Keith. We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to assure our customers needs are always well taken care of. We look forward to meeting all your future service needs.

Rajpal Singh
Service Manager

RN
Ruth N.
Valencia, CA
2011 Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Good Customer Service
Keith Fernando was very nice from scheduling the appointment through the end of the service. I miss talking to Carol.
Jessica B. from Parkway Hyundai responded on 09/12/2019

Thank you for your recent five star review we appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to assure our customers needs are always well taken care of. We look forward to meeting all your future service needs.

Jessica
Customer Relations


SF
Stephen F.
Valencia, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Professionalism
Professional courteous people
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/11/2019

Thank you for your recent five star review we appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to assure our customers needs are always well taken care of. We look forward to meeting all your future service needs.

Rajpal Singh
Service Manager

FZ
Frank E Z.
Chatsworth, CA
2011 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Always a good experience
Always as expected
MARY JO R. from Parkway Hyundai responded on 09/11/2019

Thank you for your recent five star reveiw we appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to assure our customers needs are always well taken care of. We look forward to meeting all your future service needs.

Mary Jo Rossiter
Customer Experience Expert

CM
Carlos M.
CA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great customer service!
Great people, great service!
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/11/2019

Thank you for your recent five star review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers service needs are always met.  We want to take this time to say thank you for being a loyal and valued Parkway customer.

Rajpal Singh
Service Manager

CM
Cecilia M.
San Fernando, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Keith is very professional and a gentleman.
I enjoy being greeted not only by Keith, who always has a smile on his face and behaves in a manner that welcomes me again to the service department but also by the other members of the team . When Keith says the car will be ready in about 2 hours, he says what he means. If there is a change, he communicates it with me. I appreciate that very much.
There are no hiddens fees. I never leave feeling the department as if I had just experienced a lie. All my car's service dates and maintenance needs are on the computer I appreciate the technology and car care.... and the car wash!
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/11/2019

Thank you for your recent five star review and the wonderful words about Keith.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers service needs are always met.  We want to take this time to say thank you for being a loyal and valued Parkway customer.

Rajpal Singh
Service Manager

RG
Ryan G.
Valencia, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great Service
I came in for my routine service on my Hyundai and I am very satisfied with the experience. They explained the services to be done and had me in and out very quickly. Excellent as usual.
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/11/2019

Thank you for your recent five star review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers service needs are always met.  We want to take this time to say thank you for being a loyal and valued Parkway customer.

Rajpal Singh
Service Manager

MK
Mari K.
Canyon Country, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Customer service
No review
MARY JO R. from Parkway Hyundai responded on 09/10/2019

Thank you for your recent five star review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway our customers satisfaction is our number one  priority.  We work hard to make sure our customers are always well taken care of.  We look forward to continuing this level of service for you well into the future.

Mary Jo Rossiter
Customer Experience Expert

ND
Nancy D.
Santa Clarita, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2019 Category: Service
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RAJPAL S., Service Manager from Parkway Hyundai responded on 09/09/2019

Thank you for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers needs are always well taken care of.  We look forward to continuing this level of service for you

Rajpal Singh
Service Manager

CA
Connie A.
Tujunga, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019 Category: Service
Great customer service
Keith is really nice and very helpful. He inform ofc what isx recommended for.my car. Sometimes I'm unable to do what is recommended because I have no money.
His interest is very well appreciate
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/09/2019

Thank you for your recent five star review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers needs are always well taken care of.  We look forward to continuing this level of service for you

Rajpal Singh
Service Manager

LC
Linda C.
Newhall, CA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019 Category: Service
Attention to detail
Giovanni kept me informed as I waited for my vehicle to be serviced, and he was very helpful resolving some questions I had.
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/09/2019

Thank you for your recent five star review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers needs are always well taken care of.  We look forward to continuing this level of service for you

Rajpal Singh
Service Manager

Verified Customer
Palmdale, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019 Category: Service
Great Service
Keith is always a pleasure to work with.
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/09/2019

Thank you for your recent five star review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers needs are always well taken care of.  We look forward to continuing this level of service for you

Rajpal Singh
Service Manager

DC
Diane C.
Burbank, CA
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2019 Category: Service
I like Hyundaii's and sales team is great.
I wish you had a better computer system or data base, because when they have no record of me after 11 years of coming here, that isn't very encouraging. Especially since I am leasing this time around.

Service team (except girl at payment window) was great!!
RAJPAL S., Service Manager from Parkway Hyundai responded on 09/05/2019

Thank you for your recent review.  We appreciate that you took the time to let us know how we are doing.  Here at Parkway we work hard to make sure our customers needs are always well taken care of.  We look forward to continuing this level of service for you.

Rajpal Singh
Service Manager