Parkway Hyundai of Wilmington


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1673 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.1481493/5Overall Rating 4.1481493/5Overall Rating 4.1481493/5Overall Rating 4.1481493/5rating 4.1481493
Original
Overall Rating 2.03704/5Overall Rating 2.03704/5rating 2.03704rating 2.03704rating 2.03704
96% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Dennis H. on 02/23/2018
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"The Hyundai brand coupled with courteous service."
I have been driving Hyundai since 2002. I have owned a Tiberon, Genesis Coupe, Elantra, and Sonata. They have all been very fine and reliable cars. Parkway Hyundai offers a nice service experience.

Dennis Hoyer
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/23/2018 06:29 PM
Mary J. on 02/23/2018
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"Awesome Service Department! "
I recently moved to Wilmington and have had my oil changed at Parkway Hyundai twice and both times the service has been great!
Thank you!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/23/2018 03:34 PM
Michael R. on 02/22/2018
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"Very professional, no complaints. "
I had three recalls and you took care of them. As far as regular service for my car, I have a mechanic/auto repair service who I trust very much. I have used him for many years and have been extremely satisfied. Very unlikely that I would use someone else.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/22/2018 06:45 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/23/2018

Thank you for your feedback! We are always here when you need us!

Nancy C. on 02/22/2018
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"Fast service and friendly "
I had to bring my car in because of a recall. They were fast and they were very friendly. Waiting area is very comfortable.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/22/2018 01:34 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/23/2018

Thank you for the positive feedback! We hope you will choose Parkway Hyundai for all of your car care needs!

Robert S. on 02/22/2018
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"Attitude of Service"
Never disappointed in the level of considerate care.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 11:17 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/23/2018

Thank you for choosing Parkway Hyundai! We value your business!

Verified Customer on 02/21/2018
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"Sonata Service"
Was a little difficult to get an appt that fit my schedule.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/21/2018 07:41 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/23/2018

Thank you for your feedback! Don't forget we have Saturday appointments available, too!

Marilyn B. on 02/21/2018
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"Marilyn B"
No comment
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 01:24 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/22/2018

Thank you so much for taking the survey! We value your business and look forward to seeing you at your next service visit!

Kathleen M. on 02/21/2018
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"Service work Feb 19 2018"
We set this service appointment up about 3 weeks ahead of time so we could get a loaner. Everything worked out perfectly. Loaner was great and service work took the amount of time we were told when we made the appointment. Great dealership for buying and servicing our Sonata.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 10:39 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/22/2018

Thank you so much for the positive feedback! We appreciate your business!

Keith T. on 02/20/2018
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"Great experience"
Everything completed as promised
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 04:22 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/21/2018

Thank you for the 5-star review! We appreciate you choosing Parkway Hyundai!

Verified Customer on 02/20/2018
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"Excellent service "
A great service center.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 12:10 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/21/2018

Thank you for your feedback! We value your business and look forward to seeing you at your next service!

Jacqueline J. on 02/20/2018
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"They do a good job!"
Thanks for completing the needed service wuickly and professionally.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/20/2018 12:05 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/21/2018

Thank you for taking our survey! We appreciate your business and look forward to seeing you at your next service!

Lauren H. on 02/20/2018
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"Great service"
Everyone was so nice And great shuttle service
To work and back to get my car. They couldn’t of made it any easier.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 11:45 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/21/2018

Thanks for the positive review! Shuttle service is available and just another way we try to accommodate our customers!

Albert W. on 02/20/2018
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"Prompt, courteous, explained what they were doing and what needed to be done. We were in and out in an hour."
Efficient
😁
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 11:40 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/21/2018

Thank you for taking the survey! We appreciate your positive review and look forward to seeing you at your next service.

Gene S. on 02/20/2018
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"Polite and courteous staff"
Polite staff, professional appearance and detailed description of completion of service. Thanks
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/20/2018 07:31 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/20/2018

Thank you for your positive feedback! We will look into your concern! We appreciate your business!

Abigail M. on 02/19/2018
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"Thank you "
Great visit for first inspection and had a furry friend get dropped off. Everyone was so helpful!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 04:26 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/20/2018

Thank you for the positive review. We are always glad to be helpful in any way possible!

Gerard S. on 02/19/2018
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"Mr"
I trust Chris Dean
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/19/2018 09:55 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/20/2018

Thank you for the positive feedback. We appreciate your business!

Verified Customer on 02/18/2018
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"Great Car, Great Service!"
As a woman, it's often difficult to be taken seriously at a car dealership. That is not the case at Parkway Hyundai. From the sales department to the service department I have always been treated with respect and courtesy. Never have I been made to feel like I didn't know anything about cars or that I was "just a woman" who knows nothing. The entire staff at Parkway is wonderful to deal with and I am thrilled that I am part of the Parkway Hyundai family. Thanks to all.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/18/2018 10:01 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/19/2018

And we are so happy to have you as part of the Parkway family! We look forward to seeing you at your next service!

Bob K. on 02/16/2018
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"Chris Deen was excellent to work with"
The work was done efficiently and I had the feeling that I was dealing with very honest people ( not always the case at many dealerships )
Not sure at this time if I’ll be moving to this area therefore I couldn’t say that I would have my next service done with you
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 12:39 PM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/19/2018

Thank you for the 5-star review! We hope that when you move to Wilmington, you will choose Parkway Hyundai for all of your car care needs!

Gary S. on 02/16/2018
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"Courteous expert service"
Service was timely, courteous, and complete
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 11:00 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/19/2018

Thank you for your feedback! Friendly, efficient service is always our goal! We appreciate your business and look forward to seeing you at your next service interval!

Jason L. on 02/16/2018
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"Customer Service"
Wow
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 10:51 AM
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Helen C. at Parkway Hyundai of Wilmington responded on 02/19/2018

Thank you for the 5-star review! It is our pleasure to service your vehicle. See you next time!

Displaying Review 1 - 20 of 1673 in total