Since 1983, Byron's Patterson Auto Body has been delivering superior auto body repair and maintenance services to the Patterson community and surrounding areas. Jim Byron founded our family-owned and operated business with the aim of restoring vehicles to pre-collision condition while preserving the manufacturer's structural integrity
Since 1983, Byron's Patterson Auto Body has been delivering superior auto body repair and maintenance services to the Patterson community and surrounding areas. Jim Byron founded our family-owned and operated business with the aim of restoring vehicles to pre-collision condition while preserving the manufacturer's structural integrity through high-quality repairs. Throughout the years, we've established a reputation for producing top-notch repair work and offering exceptional customer service.
Our technicians are highly-trained and outfitted with the right equipment in our OEM-certified collision center, allowing them to carry out manufacturer-approved repairs. We understand how stressful being involved in an accident can be, which is why we prioritize making the repair process as seamless and trouble-free as possible.
We take pride in being a one-stop-shop for all your automotive needs. We're not just experts in collision repair; we also have a full-service mechanic shop staffed by ASE certified technicians. This means that whether your vehicle requires repairs after an accident or routine maintenance, our team has the skills and expertise to get the job done right. From oil changes and brake repairs to engine diagnostics and tune-ups, we're here to help keep your vehicle running smoothly and efficiently. Our commitment to quality and customer satisfaction extends to every service we offer, so you can trust us with all of your automotive needs.
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Verified Customer
We have and will apologize again for the inconvenience and mix up with the phone number being entered incorrectly. This car was towed on on Christmas Eve. It was explained to the customer that because of the upcoming holidays, that we would be unable to work on the car until after the holidays. Our shop closed after a half day on Christmas and New Year Eves and were closed on Christmas and New Year Days. On Monday, 12/30, we recieved a Facebook message from the customer and let them know again, that we were backed up from the holidays and we'd reach out that afternoon or they could call the office. On New Years Eve, before closing for the holiday at 12 noon, our office tried numerous times to reach the customer by phone and recieved no response (later it was discovered that the phone number was entered incorrectly.). The customer came into ourgas station and the manager on duty reached out to the ser vice department manager and told the customer that they had tried to call but got no response, and they would be back in on Thursday because of the holiday.
We understand how frustrating it is to be without a vehicle. It happens to us too. But, we were booked solid with appointments and had shortened weeks because of the holidays. We also had a tech leave during this time, our head tech was away visiting family for the holidays and one of our office staff was out for medical reasons. This all turned into a very hectic two weeks for us, and we tried our best to get all of our customers back into their vehicles in a timely manner, but unfortunately when a car is towed in to a completely booked holiday schedule, it makes it difficult.
Again, we apologize for having the incorrect number and the length of time that you were without your vehicle.