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Byron's Patterson Auto Body

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,466 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
95
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Business Details

About

Since 1983, Byron Patterson Auto Body has been delivering superior auto body repair and maintenance services to the Patterson community and surrounding areas. Jim Byron founded our family-owned and operated business with the aim of restoring vehicles to pre-collision condition while preserving the manufacturer's structural integrity Since 1983, Byron Patterson Auto Body has been delivering superior auto body repair and maintenance services to the Patterson community and surrounding areas. Jim Byron founded our family-owned and operated business with the aim of restoring vehicles to pre-collision condition while preserving the manufacturer's structural integrity through high-quality repairs. Throughout the years, we've established a reputation for producing top-notch repair work and offering exceptional customer service.

Our technicians are highly-trained and outfitted with the right equipment in our OEM-certified collision center, allowing them to carry out manufacturer-approved repairs. We understand how stressful being involved in an accident can be, which is why we prioritize making the repair process as seamless and trouble-free as possible.

We take pride in being a one-stop-shop for all your automotive needs. We're not just experts in collision repair; we also have a full-service mechanic shop staffed by ASE certified technicians. This means that whether your vehicle requires repairs after an accident or routine maintenance, our team has the skills and expertise to get the job done right. From oil changes and brake repairs to engine diagnostics and tune-ups, we're here to help keep your vehicle running smoothly and efficiently. Our commitment to quality and customer satisfaction extends to every service we offer, so you can trust us with all of your automotive needs.
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Categories
Auto Repair, Car Maintenance, Towing Service
Contact
(845) 878-3456

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Eastern Time (US & Canada)
2597 Route 22 Patterson, NY 12563-6209
Byron's Patterson Auto Body's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,466 Reviews)

Verified Customer
Patterson, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/11/2020
verified customer Verified Customer
poor service, poor communication, poor behavior
I brought my car in for a NYS inspection. After sitting in the waiting area for 90 minutes with no feedback, I approached the customer service tech to inquire about the delay. He said that the inspection machine was not working and they had to keep trying. Soon after that discussion, I was informed that my car passed the emission inspection but did not pass the safety inspection. There is an outstanding recall on my car that I was informed at the time I made the appointment would not affect the inspection.

In addition to the above once I got my car back, I soon realized that both my glove compartment and trunk compartment had been rummaged through. I was not aware that part of the inspection required removal of one or more of my tires. I have wheel locks on my tires. Instead of asking me where the wheel lock key was, the tech went through the car looking for it. Items that were in the trunk compartment were removed and left in the trunk in a mess. A similar situation happened with the glove compartment. This would have been unacceptable behavior under normal circumstances. Now that we have been under a national health emergency, it’s even more unacceptable.

And at the end of the day, my car is not inspected.
Not Recommended
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