Patterson's Service Station

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(385 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
98% Would Recommend
81% Business Response
Latest Review 6 months ago

Reviews


DG
Danielle G.
Ithaca, NY
Toyota Matrix
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2019 Category: Service
Danielle said the customer service and the speed were good at the business.

NR
Nick R.
Binghamton, NY
Acura RL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2019 Category: Service
Nick said this business is convenient. His vehicle was done on time.

AP
ADAM P.
Ithaca, NY
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2019
Patterson's Gives Consistently Good Service
We have been using Patterson's for all of our family's vehicles for 35 years and have never had a bad experience.They are courteous, honest and do excellent work.

MH
Madeline h.
Ithaca, NY
MINI Cooper Hardtop
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2019 Category: Service
Madeline said everything was perfect. They kept her informed all the time and were very pleasant.

NB
Nathaniel B.
Ithaca, NY
Subaru Impreza Sedan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/07/2019 Category: Service
Nathaniel said that they did a great job on the diagnostic for his vehicle. They were honest about their opinions. This business helped him with vehicles he was looking at for later in the future. He added they seemed knowledgeable.

SE
Steven E.
New York
Toyota Camry
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2019 Category: Service
Steven said the staff did what they were asked and did it properly.

FP
Ferra P.
New York
Honda CR-V
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2019 Category: Service
Ferra said they were efficient and nice. They did what they said they were going to do and they did it well.

Verified Customer
Ithaca, NY
Volkswagen Jetta
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019
Efficient
Patterson's was great and efficient. I needed an emergency tire replacement and inspection, and Patterson's truly came to the rescue. Very friendly staff. Would highly recommend!

TF
Thomas F.
Ithaca, NY
Toyota Prius v
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2019 Category: Service
Thomas said he has no complaints and the service was very satisfactory.

PV
Peeter V.
Ithaca, NY
Subaru Forester (Natl)
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019 Category: Service
Peeter said that the place was friendly, quick and they weren't too expensive.

TT
Toby T.
Ithaca, NY
Audi A6
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019 Category: Service
Toby said he would recommend this business for service.

Verified Customer
Ithaca, NY
Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2019
Consistently great service at fair prices
We've been using Patterson's for about two years, and I walk away each time impressed with their customer service, thoroughness, and attention to detail. Ithaca is very lucky to have several excellent repair shops, but Patterson's might be the best.
Manager from Patterson's Service Station responded on 08/15/2019

If we are the best, it is because we have the best customers! Thank you for being an awesome customer and for taking time to write a review. It is appreciated. Mike and crew.


DA
David A.
Ithaca, NY
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019 Category: Service
David said this business was very courteous and they took the time to explain the cost and what it is involved before doing the repair. They had good communication with questions once the repairs were done.

DA
David A.
Ithaca, NY
Toyota RAV4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019 Category: Service
David said this business was very courteous and they took the time to explain the cost and what it is involved before doing the repair. They had good communication with questions once the repairs were done.

EA
Ethan A.
Ithaca, NY
BMW X3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019 Category: Service
Ethan said the employee were friendly. They were communicative. They provided quick service.