Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

366 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
84% Business Response
Latest Review 4 days ago

Reviews


LG
Loretta G.
Ithaca, NY
RAM 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Loretta said the service was quick at this business. It was a good experience.
This review was collected via phone interview by Customer Research Inc.

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Michael M.
Ithaca, NY
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Michael said he had a fine experience and everything went fine.
This review was collected via phone interview by Customer Research Inc.

AS
Anastasia S.
Dryden, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Anastasia said the business was nice to work with.
This review was collected via phone interview by Customer Research Inc.

EO
Erica O.
New York
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2017 Category: Service
Erica said she has been going to the business for a few years and is happy with the service.
This review was collected via phone interview by Customer Research Inc.

GS
Gavin S.
Ithaca, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2017 Category: Service
Gavin said they were prompt in completing the diagnosis and they gave him options. They finished when promised and they stuck to the quoted price.
This review was collected via phone interview by Customer Research Inc.

CH
CHARLEEN H.
Ithaca, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017
Honest, reliable, pleasant to do business with
I can always rely on Patterson's to do the job right the first time, provide exceptional advice and service, and go the extra mile. They did some preventative maintenance on my 10-year old car and not only did an excellent job but fixed my gas tank cover, which 2 other shops couldn't figure out how to get to completely close and lock. They are respectful of your time and extremely accommodating.