Reviews
Verified Customer
Sherman Oaks, CA
Dodge Pickup

08/20/2020
The best
So honest and hard working and reliable. What more could you ask for?!
Recommended
RH
RON H.
Sherman Oaks, CA
Honda Accord Cpe

08/20/2020
great job
gets the work done and on time
Recommended
BF
Bill F.
Encino, CA
Honda CR-V

08/20/2020
Category:
Service
Bill said the staff offered good customer service and follow through.
Recommended
TB
Tami B.
Sherman Oaks, CA
Toyota RAV4

08/15/2020
Category:
Service
Tami said they are convenient , they are nice and the prices are fair.
Recommended
AS
ANITA S.
Sherman Oaks, CA
Kia Soul

08/14/2020
Trustworthy and Efficient
I can always depend on Lewis and Paul to keep my cars running, for advice and thoughtfulness. I usually leave feeling relieved and cared for. Thanks for the much needed car wash!
Recommended
IH
INGRID H.
Agoura Hills, CA
Jeep Grand Cherokee

08/13/2020
Quality Job & Excellent Customer Service
I have had my car repaired and serviced by Paul’s Automotive 3 or 4 times now and every time I am completely satisfied. The installation of parts is always quality because they go the extra mile by paying attention to the details when other shops cut corners. In addition, there customer service is always top notch. Paul calls me to let me know what’s wrong before he replaces parts and is honest about weather or not it is completely necessary for said parts to be replaced. He doesn’t try to convince me I need something that I do not really need so he can make an extra buck. However, if he recommends I need something I always take his advice because he is trustworthy and has many years of experience working with automobiles. I would 100% recommended this shop for routine service or major repairs.
Recommended
Verified Customer
Sherman Oaks, CA
Toyota Prius

08/12/2020
Very helpful, great service!
I had a great experience with Paul and Louis. They took the time to talk though the issues with my car and my options for maintenance. They were very patient, worked with me to find the best quality and price, and were highly communicative about decisions and status updates. I never got the feeling that they were trying to rush me or upsell services/products that I didn’t need. I will definitely bring my car back for service in the future!
Recommended
DG
DEBRA G.
Sherman Oaks, CA
Ford F-150

08/07/2020
Excellent service
Excellent service
Recommended
PM
PAUL M.
Sherman Oaks, CA
Buick Lucerne

07/30/2020
Great service & repairs done very well
Very knowledgeable people who quickly find and repair the problem.
Recommended
EP
Eric P.
Van Nuys, CA
Honda CR-V

07/27/2020
Category:
Service
Eric said that he called on Thursday for an appointment. The appointment was set for Monday. After he left, they called him and told him there was an opening on Friday. He appreciates them calling and letting him know about the opening in. They were done with his vehicle in less than an hour. He was in and out.
Recommended
RC
RUSS C.
Encino, CA
Chevrolet Malibu

07/25/2020
Great service
Been going to Paul’s for over 20 years due to reliable, consistent service that is trustworthy.
Recommended
DT
DREW T.
North Hollywood, CA
Volkswagen CC

07/24/2020
Great Service
I always leave with a smile. Great service.
Recommended
LS
LARITA S.
Studio City, CA
Ford Focus

07/24/2020
Simply the best
They make repairs based on acute diagnostics. They are the only ones that I trust to repair my car.
Recommended
PE
PAUL E.
Van Nuys, CA
Hyundai Elantra

07/22/2020
Best in the valley!
I take all my vehicles to Paul's. Now, both my daughters take theirs too.
Always dependable.
Always dependable.
Recommended
MJ
Michelle J.
Sherman Oaks, CA
Honda Fit

07/18/2020
Category:
Service
Michelle said she went to Paul's because they are not expensive like the dealer and he did a great job.
Recommended
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