Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1292 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 9 hours ago

Reviews


GS
Garrett S.
Los Angeles, CA
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2012 Category: Service
Garrett said the service advisors are incredible and extremely honest.
This review was collected via phone interview by Customer Research Inc.

MY
MARK Y.
Los Angeles, CA
Nissan Quest
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/30/2012
Fee paid for diagnosis but got none.
I paid $100 to get a diagnosis of the problem with my car and no diagnosis was forthcoming. I was told they would have to do more research and have never heard back.
Paul T. from Paul's Automotive Service Center responded on 07/02/2012
Sorry...still gathering info on this. Tuesday 7/3....don't give up on me!

MF
MICHAEL F.
Oak Park, CA
BMW 323Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2012
Work is performed correctly the first time and in a timely manner. Employees are honest and always create a friendly environment.
I would recommend Paul’s Automotive for all the above reasons.

NG
NED G.
Los Angeles, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2012
Professional service
Fast, friendly service at a reasonable price.

SL
Sean L.
Los Angeles, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2012 Category: Service
Sean said that he likes this business because their honest and have fair prices. He also stated that Paul is the bomb.
This review was collected via phone interview by Customer Research Inc.

ZB
Zelda B.
Los Angeles, CA
Jaguar XJ8
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2012 Category: Service
Zelda said that even though they kept her vehicle for a week, they still did a good job. She would not elaborate further.
This review was collected via phone interview by Customer Research Inc.

LS
LOU S.
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2012
Great people, great work!
Thanks so much for working on my car for me. You did a great job as always, and I'm really glad I found your shop!

BM
BRAD M.
Woodland Hls, CA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2012
Great people - pro work...
Down to earth, honest mechanics that like what they do and do it well...

AR
ANTONI R.
Los Angeles, CA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2012
The best!
Always great!!!!

LG
Lynn G.
Maryville, TN
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2012 Category: Service
Lynn said this place of business has been really good to her and she will continue to bring her vehicle in for all it's repairs.
This review was collected via phone interview by Customer Research Inc.

JJ
JANICE J.
Culver City, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2012
Honest, competent, reliable, friendly
I've been taking my 2000 Explorer to Paul's for a few years now and it's worked out well every time for me. The people there know their stuff and they don't BS their customers. I have confidence in their repairs and would not hesitate to recommend them for any type of maintenance or repair (large or small). I trust their advice.

SG
Stanley G.
Los Angeles, CA
Geo Prizm
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2012 Category: Service
Stanley said the service was good. He said they ordered the wrong part and he had to wait for the right part to come in.
This review was collected via phone interview by Customer Research Inc.

DF
Debbie F.
Los Angeles, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2012 Category: Service
Debbie said they are outstanding. She recommends this business to everybody.
This review was collected via phone interview by Customer Research Inc.

JW
Jamil W.
Los Angeles, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2012 Category: Service
Jamil said customer service is very important to him. He said the personnel were very accommodating and professional.
This review was collected via phone interview by Customer Research Inc.

PM
PAUL M.
Los Angeles, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2012
Best in Valley
No better place to go for all automotive needs...period!

DW
Doug W.
South San Francisco, CA
Porsche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2012 Category: Service
Doug said this business really helps him out and is a good business.
This review was collected via phone interview by Customer Research Inc.

NH
Noor H.
Oak Park, CA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2012 Category: Service
Noor said this business was responsive to his needs and they do good work.
This review was collected via phone interview by Customer Research Inc.

IK
Isaac K.
Los Angeles, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2012 Category: Service
Isaac said he got quick service with good prices.
This review was collected via phone interview by Customer Research Inc.

LZ
LINDA Z.
Los Angeles, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2012
2000 Ford Taurus
Friendly, on-time service as I've come to expect. Even filed my smog cerificate for me.
Coupons are appreciated. I've recommend Paul's to friends and will continue to do so.

BR
BARRY R.
Los Angeles, CA
BMW 330Ci
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2012
Brake job
Great service. I highly recommend.

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