PDR Automotive

The employees were very knowledgeable and helpful. they made me feel very comfortable and explain to me what was wrong with my vehicle. they also got a good sense of humor, and that really made me feel comfortable. they were not pushy or anything, and that made me really feel good

The people at Pdr are always friendly, explain things so you can understand them. I feel like they are sort of speak family. They don't try to get you to get repairs done that ate nor necessary, ate happy to explain what can wait and what needs to be done now. They are great people.

called PDR in the morning. Told them my problem. They checked and found the trouble. Told me what the trouble was that needed to be fixed. Did this in a short time.
Staff there very friendly and helpful. Will come back in future.

Business is well formed ,knows what they are doing,They inform you of what they find and tell you what it's going to cost before they work on your vehicle ,so its your decision to fix or not to fix.They are expensive but they do good work.

I appreciate you working me in to a tight schedule. Thanks for the brake work.

Called from out of state. They were easy to talk with and work with. Towed the vehicle to the shop and diagnosed problem. They kept me up to date by phone and email.

Entire experience, from start to finish, had 100% polite & friendly customer service. Employees were excellent with status communication.

They were quick, concise, and thorough. All of my car's diagnostic information was available online (with pictures of my car to show what needed work!). It's really great to see a mechanic that is using the internet to really help the customer. They charged us much less than our other crappy mechanic (lesson learned) and they did more work. Overall, this place seems like a great business that genuinely enjoys their work.

Never come back

EXCELLENT!!!

A good job and very accommodating.
A bit pricey for a patch. 58 dollars. But the job was done in an efficient manner. They are also knowledgeable and courteous.

This car was in 2 agency and 1 independent shop all failed to diagnose and repair until now!

Everyone was very nice. My car is now in great shape. Receiving texts was super helpful because I couldn't answer my phone whIle i was at work. I'll definitely be back.

I had never been anyone other than CarX before coming to PDR. I recently had some a concern with a loud noise coming from the front of my car. I took it in to CarX for a diagnostic and the quote came in higher than anticipated. So I shopped around to a couple of different auto body shops--one being PDR. After speaking with PDR and receiving an over the phone estimate, I decided to schedule an appointment with them. When I arrived, the place was very clean and the service agent, Spence, was very welcoming and willing to address my concerns that I had with never coming there before.
They finished the repairs that day but because I had other business, they allowed me to keep the car with them over the weekend. The following week, they came and picked me up from my house so I could pick up my car. On the way to pick up the vehicle, I was concerned that there estimate was going to be less than what I was going to have to end up paying. Fortunately, the price was right in line with the quote and they did an excellent job. I will definitely take my car back there for repairs.

good job on the work on my car, but cost more than i expected it would cost....

Honesty and great work

Very helpful, Josh was kind. Class act shop.

I am Tim Steen, I am the one that dealt with your company for the work done on the vehicle that belongs to my daughter Chelsey. I do not have a problem with the labor charge but the fact you double charged for the parts and the diagnostic was not included in the cost of replacing the part is also upsetting. I understand having to pay a diagnostic charge when a customer does not have the work done while the vehicle is in your shop but to put that charge on top of the replacement is just a way to get extra money from people that do not know anything about service work. I will be telling everyone I know that you charge an extremely high price for the work you do and I will encourage them to post this information on social media. As you can tell by this information I will never us your shop again.

Always great service with a smile. Quick, easy, honest work!

Great service. Attention to detail.