Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
4.7

( 625 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 43 minutes ago

Reviews


RS
Ronald S.
Urbana, IL
Chevrolet Prizm
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/25/2014
Well done
Could have given me a little more information about what was needed & being done.

YL
Yi L.
Urbana, IL
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/17/2014
good
good

KR
Katie R.
Urbana, IL
Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2014
very thorough
I liked my service especially the pictures I received.

LT
Larry T.
Urbana, IL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2014
Your service is excellent.
Your service is advanced. You make good use of computer system too.

JK
Jay K.
Urbana, IL
Mazda 6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2014 Category: Service
Jay said this business provides pretty good service.
This review was collected via phone interview by Customer Research Inc.

FW
Fei W.
Urbana, IL
BMW X5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2014
Very helpful
Great service

SH
Sujung H.
Urbana, IL
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2014 Category: Service
Sujung said this business was very fast and convenient.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Mahomet, IL
Chrysler Town
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2014 Category: Service
Mark said the service this business provided was great, but not excellent.
This review was collected via phone interview by Customer Research Inc.

YL
Yi L.
Illinois
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2014 Category: Service
Yi said everything is great.
This review was collected via phone interview by Customer Research Inc.

LS
Lucas S.
Tolono, IL
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2014 Category: Service
Lucas said this experience was good. The only thing that bothered him was the vehicle was late by 1 day. The price was reasonable.
This review was collected via phone interview by Customer Research Inc.

BK
Brian K.
Urbana, IL
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2014 Category: Service
Brian said his service at this business was great and they were able to have his vehicle back to him in a day.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Urbana, IL
Suzuki XL-7
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2014
Service
Great service,overall.

AF
Ahmed F.
Champaign, IL
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2014 Category: Service
Ahmed said the issues with his vehicle could not be resolved.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Nissan Quest
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2014
They care about their customers.
I like this place because they get the job done.

BS
Beckey S.
Urbana, IL
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2014 Category: Service
Beckey is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

MP
Melvin P.
Champaign, IL
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2014 Category: Service
Melvin said this business is pleasant and they explain their work to him.
This review was collected via phone interview by Customer Research Inc.

DH
Damien H.
Champaign, IL
Chevrolet Tahoe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2013 Category: Service
Damien said the business only performed a diagnosis. They wanted to charge him $400 for a service he had performed elsewhere for $80.
This review was collected via phone interview by Customer Research Inc.

GR
Gregory R.
Ohio
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2013 Category: Service
Gregory said the service was completed quickly and they were very through. Due to the time frame being close to Thanksgiving he had to wait about a week before he could get his vehicle in for service.
This review was collected via phone interview by Customer Research Inc.

LC
Long C.
Illinois
BMW 328xi
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2013 Category: Service
Long said he asked them for a ride and they used his personal vehicle to drop him off. They should have had their own business vehicle to shuttle their customers around. It was not necessary for them to use his gas and vehicle.
This review was collected via phone interview by Customer Research Inc.

KD
Kirk D.
Mahomet, IL
Toyota Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2013 Category: Service
Kirk said this business is professional and straight to the point.
This review was collected via phone interview by Customer Research Inc.