Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

476 Reviews

ReScore Reviews‚ĄĘ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
93% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


JB
John B.
Monterey, CA
2006 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2018 Category: Service
Good Service
Service completed in a timely manner.
Marvin P., Service Manager from Peninsula Hyundai responded on 07/09/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

Verified Customer
Pacific Grove, CA
2009 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/06/2018 Category: Service
Be professional on the job
Customers came to you in the trust of you would take care of their cars and protect it. If you work on the job with careless and inconsiderate attitude then nobody would come back.
Marvin P., Service Manager from Peninsula Hyundai responded on 07/07/2018

Thank you for taking the time to respond to our survey. I will be contacting you to discuss your concerns.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

LM
Luis M.
Marina, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Great service
Service was great and fast!
Marvin P., Service Manager from Peninsula Hyundai responded on 07/06/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

DW
Dirrick W.
Seaside, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
They care...
Marvin, Chris, Jeff, and everyperson with whom I have had the pleasure of coming into contact, have all displayed the kind of service I want and deserve. That's why my next car, just as my last three, will be purchased from their group.
Marvin P., Service Manager from Peninsula Hyundai responded on 07/06/2018

Thank you for taking the time to respond to our survey. We
appreciate your business.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

DM
Deidre M.
Monterey, CA
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
nice
they were nice
Marvin P., Service Manager from Peninsula Hyundai responded on 06/30/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

JR
Judith R.
Monterey, CA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Marvin and his crew are Amazing!
Always treated like a friend!
Marvin P., Service Manager from Peninsula Hyundai responded on 06/28/2018

Thank you Judith, and thank you for the great survey. See you at your next service.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

CB
Carla B.
Felton, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Great service
ūüėä
Marvin P., Service Manager from Peninsula Hyundai responded on 06/25/2018

Thank you for the 5-star review.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

JA
Jesus A.
Salinas, CA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Customer Service
Great service and enjoying new Sonata 2018.
Marvin P., Service Manager from Peninsula Hyundai responded on 06/24/2018

Thank you for the 5-star review. We appreciate  your
business.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

Verified Customer
Monterey, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Great services
Hyundai Rocks! Go warriors!
Marvin P., Service Manager from Peninsula Hyundai responded on 06/24/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

PU
Peteranne U.
Monterey, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Hyundai servicing
My experience was fantastic. Marvin and his team are fabulous. The team makes you feel like family and their service is great and very fast and thorough.
Marvin P., Service Manager from Peninsula Hyundai responded on 06/18/2018

Hi Peteranne,

Thank you for the positive feedback and the 5-star review.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

WU
Walt U.
Monterey, CA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
quick to follow up on requested service
Very responsive and always willing to bend over backwards for their customers.
Marvin P., Service Manager from Peninsula Hyundai responded on 06/16/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

WU
Walt U.
Monterey, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
very responsive service
Great crew and great servicve
Marvin P., Service Manager from Peninsula Hyundai responded on 06/16/2018

 Thank you for taking the time to respond to our survey. 

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

DM
Dianna M.
Capitola, CA
2007 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Trusted and Fantastic Service
I work in Seaside so it was a blessing to have Peninsula Hyundai near when I had trouble with my Elantra. Marvin and his team were caring, helpful and went above and beyond expectations to make sure that my car was fine again. I feel confident driving my car knowing it has been checked and cared for by trusted professionals at Hyundai. I will continue to support Peninsula for my needs and will even consider buying my next car from them.
Marvin P., Service Manager from Peninsula Hyundai responded on 06/16/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

BP
Brian P.
Salinas, CA
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Fast and Friendly
They were able to get me in the same day I called. They were great!
Marvin P., Service Manager from Peninsula Hyundai responded on 06/13/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

EV
Edwardo V.
CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Excellent service
Excellent service as always!
Marvin P., Service Manager from Peninsula Hyundai responded on 06/12/2018

Thank you for taking the time to repond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

DE
Deirdre E.
Agoura Hills, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Smooth and easy
My visit was just that, smooth and easy.
Friendly and courteous staff.
Marvin P., Service Manager from Peninsula Hyundai responded on 06/12/2018

Thank you for taking the time to repond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

Verified Customer
Monterey, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/12/2018 Category: Service
They just don’t care
They simply just dining care, and care selling another vehicle and not assisting their customers. Horrible experience.
Marvin P., Service Manager from Peninsula Hyundai responded on 06/13/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

PE
Pam E.
Carmel, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Service staff
The service people at the desk are great.
Marvin P., Service Manager from Peninsula Hyundai responded on 06/11/2018

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

Verified Customer
Hollister, CA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Professional and friendly
The personnel is very friendly and professional.
Marvin P., Service Manager from Peninsula Hyundai responded on 06/08/2018

 Thank you for the great review. 

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com

GL
Genelle L.
Pacific Grove, CA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Great Service
We brought our Santa Fe in for oil change and everyone there in the service department is very personable and knowledgeable. Service was fast
Marvin P., Service Manager from Peninsula Hyundai responded on 06/08/2018

 Thank you for taking the time to respond to our survey.  

Marvin Poole
Service Advisor
831.394.4100
mpoole@peninsulaauto.com