ReScore Reviews™ (38)

ReScore
Overall Rating 3.7105282/5Overall Rating 3.7105282/5Overall Rating 3.7105282/5rating 3.7105282rating 3.7105282
Original
Overall Rating 1.92105/5rating 1.92105rating 1.92105rating 1.92105rating 1.92105
93% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Barry K. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Service was excellent and very timely
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 10:08 PM
Carol G. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service "
I appreciate the friendly service.
Vehicle: 2005 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/19/2018 03:36 PM
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I appreciate this service department. I've had great customer service and technical service as well. Very easy to work with!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 01:05 PM
Verified Customer on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and courteous"
Good service. Appreciate that vehicle is washed before returning.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 09:56 AM
Francisco O. on 02/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"OIL CHANGE SERVICE"
All good.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/19/2018 07:59 AM
Verified Customer on 02/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service"
good service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/18/2018 06:09 PM
Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Penske people"
You're all wonderful; thank you!
Vehicle: 2005 Hyundai Accent
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/17/2018 10:49 PM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/19/2018

Hello,

I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I always feel very well taken care of every time I bring my car in for service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/17/2018 10:24 PM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/19/2018

Hello,

Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with our team and thank them for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Ragnhild A. on 02/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Call-back, emission function"
Everything was fine except that your technician had changed the position of the side mirror on the driver's side so I could not see the traffic behind me on the left side. I had to adjust the mirror while driving.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/17/2018 04:21 PM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/19/2018

Ragnhild,

I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Alexander C. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Good service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/17/2018 02:14 PM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/18/2018

Alexander,
Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with our team and thank them for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Marleen R. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
I was just due for a regular service, but you also completed a recall issue at the same time. I took about 1 1/2 hours so I just waited.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 06:37 PM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/18/2018

Marleen,
Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit. I'll be sure to thank our team for providing you with such great service.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Serviced my 2016 Elantra and received great friendly service and quick turn around time while waiting. Very clean and pleasant dealership.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/16/2018 09:21 AM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/16/2018

Hello,
Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Barbara F. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything"
5 stars
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/16/2018 07:35 AM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/16/2018

Barbara,
I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service and wonderful people.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 08:05 PM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/16/2018

Hello,
Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit. I'll be sure to thank our team for providing you with such great service.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Jackalyn B. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome"
Always great service!!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 06:09 PM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/16/2018

Jackalyn,
Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with our team and thank them for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Alan S. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
My experience has always been good. Edwin has been very helpful! If my car didn't have a engine issue, I would still own it.
Vehicle: 2003 Hyundai Accent
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/15/2018 11:24 AM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/16/2018

Alan,
Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with Edwin and thank him for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service and their honesty"
.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/14/2018 03:31 PM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/15/2018

Hello,
I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Anne R. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms"
Excellent service.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 11:42 AM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/15/2018

Anne,
I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Michael B. on 02/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Rep"
Kaitlyn very pleasant to work with.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 10:37 AM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/14/2018

Michael,
Thank you for choosing Penske Hyundai! I'll be sure to thank Kaitlyn for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintenance "
Appointment for maintenance check went very well. friendly and caring staff. Joel Murphy, my advisor, was very helpful and professional. Luis (I can't remember his last name) checked me in when I arrived. He was awesome, great personality. all very knowledgeable. Thanks for keeping me on the road.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 10:34 AM
EILEEN M L., Service and Parts Director at Penske Hyundai responded on 02/14/2018

Eva,
I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Displaying Review 1 - 20 of 2073 in total