ReScore Reviews™ (35)

ReScore
Overall Rating 3.600002/5Overall Rating 3.600002/5Overall Rating 3.600002/5rating 3.600002rating 3.600002
Original
Overall Rating 1.91429/5rating 1.91429rating 1.91429rating 1.91429rating 1.91429
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Gary B. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 10:30 AM
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cleanest, understanding Mgm "
I will be back
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 10:02 AM
Christina K. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service advisors and fast service. A win win! "
My service advisor was super friendly and personable. He called me a few times to give me updates on my car.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 09:52 AM
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Convenient, courteous, and great service on my Sonata.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:22 AM
Katy H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy as usual!"
I’ll keep coming back!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 07:05 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/19/2017

Katy,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Sharmeen B. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sharmeen B."
Awesome service finished much faster than anticipated and everyone was very friendly. My car looked great after service and ran beautifully!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 12:50 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/19/2017

Sharmeen,

I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Gary W. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2009 Elantra"
I came in for a steering column issue and oil change. Christian took care of me, had the steering issue repaired under warranty, serviced my Elantra and had my car washed! Tim drove the shuttle and was very friendly and professional as was Christian. Thanks!
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/18/2017 12:00 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/19/2017

Gary,

Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with Christian and thank them for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
DAVID B. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil &filter change"
Outstanding service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:55 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/19/2017

David,

Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit. I'll be sure to thank our team for providing you with such great service.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
CHRISTOPHER M. on 10/18/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Quick and friendly and the salesperson I bought the car from remembered me.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:05 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/19/2017

Christopher,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
MARVIN B. on 10/17/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They fixed it"
They fixed it,
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 01:48 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/18/2017

Hi Marvin,


I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Israel N. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and friendly."
Excellent
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:24 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/18/2017

Hi Israel,


I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job "
Can you please update my oil change for the Hyundai link
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:48 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/18/2017

Hello, 


No worries, we have reset the maintenance in Blue-link for you and I'm glad to hear about your visit with us! Thank you for taking the time to share your experience. We hope to see you again soon.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car service "
Nice lounge while yoi wait
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:09 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/18/2017

Hello,

I'm so happy to hear you enjoyed your experience with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Margaret T. on 10/17/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
excellent
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:05 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/18/2017

Hello Margaret,

Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"clean, organized, efficient"
Wonderful service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:00 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/18/2017

Hello,


Thank you for sharing your experience! I greatly appreciate your business and am happy to hear that you had such an excellent visit. I'll be sure to pass along your kind words to our team.

Thank you, 


Eileen Lorentz
Service and Parts Director
Penske Hyundai
Susan W. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service is excellent. "
Penske Hyundai is a professional dealership with excellent customer service at all times.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 10:15 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/18/2017

Hello Susan,


I'm thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing Penske Hyundai, we truly appreciate your business and look forward to working with you again.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Kenneth B. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ken B., oil change."
Nice people, and quick service.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 03:27 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/18/2017

Hello Kenneth, 


I'm so happy to hear about your excellent visit with us! Thank you so much for the kind words. I'll be sure to share them with our team!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone courteous , well spoken and new what they were doing."
The experience overall was great, questions answered, service was on time and no delays.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 12:29 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/16/2017

Hello,
I'm so happy to hear about your excellent visit with us! Thank you for taking the time to share your experience. I'll be sure to pass on your kind words to our team.

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and polite"
cheerful surroundings
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:15 AM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/16/2017

Hello,
Thank you so much for sharing your experience! I'm happy to hear that my team provided you with excellent service. I'll be sure to share your feedback with our team and thank them for making your visit so pleasant!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
Patricia B. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"attentive and caring about car problems"
I was very happy with the service provided.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/15/2017 02:15 PM
Eileen L., Service and Parts Director at Penske Hyundai responded on 10/16/2017

Patricia,

Thank you for choosing Penske Hyundai! I'll be sure to thank our team for providing you with such excellent service. Thanks again for sharing your experience!

Thank you,

Eileen Lorentz
Service and Parts Director
Penske Hyundai
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