Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93
4.9

( 328 Reviews )

100% Would Recommend
Latest Review 22 days ago

Reviews


CA
Catrina A.
La Verne, CA
Dodge Durango
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/13/2018 Category: Service
Catrina said she picked it up and they just towed it back. There is a coolant issue that wasn't there before and they charged them for removing the engine which they didn't. They charged $2,800 for work not done and tried to even charge more. She said that she will not go back after this issue is resolved.
This review was collected via phone interview by Customer Research Inc.

RH
Richard H.
Claremont, CA
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Richard said the service was good but took longer than he expected. He also mentioned he thinks Dan is a very conscientious mechanic.
This review was collected via phone interview by Customer Research Inc.

JK
Jacob K.
Pomona, CA
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Jacob said the service was good, but it took a while to have someone help him. The mechanics at the business are very good and he will definitely return for future business.
This review was collected via phone interview by Customer Research Inc.

SC
Shannon C.
La Verne, CA
Chevrolet Cavalier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2019 Category: Service
Shannon said the staff was personable, and really cared about servicing her vehicle for her.
This review was collected via phone interview by Customer Research Inc.

MJ
Matthew J.
San Dimas, CA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Matthew said the service took a little while to check out the vehicle but they were fine.
This review was collected via phone interview by Customer Research Inc.

NR
Nelson R.
Ontario, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2017 Category: Service
Nelson said there is always room for improvement.
This review was collected via phone interview by Customer Research Inc.

AG
ANDREW G.
San Dimas, CA
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2017
Excellent Service for a fair price
As always very satisfied with the quality of work and most importantly trust in this business owner to give me straight answers and not sell me something I don't need.

CK
Carolyn K.
La Verne, CA
Toyota Yaris
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2017 Category: Service
Spoke with Mathew. He said the service was good.
This review was collected via phone interview by Customer Research Inc.

JC
Jorge C.
Hesperia, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2017 Category: Service
Jorge said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GS
Gautam S.
La Verne, CA
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2016 Category: Service
Gautam said this business did good work. They did what he told them told and they're honest.
This review was collected via phone interview by Customer Research Inc.

LW
LORIE W.
La Verne, CA
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2016
Auto Service
We just had the spark plugs and the transmission fluid changed in our Grand Prix. We have taken a couple of our vehicles here, and feel that the owner is very knowledgeable and fair. He doesn't try to sell us on repairs that are not needed. The pricing is fair. We are pleased with the service that Performance offers.

SS
Sophia S.
Pomona, CA
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2016 Category: Service
Sophia said this business was fantastic, but she had problems communicating with the employees. She said the gentlemen at the front desk was wonderful and very kind.
This review was collected via phone interview by Customer Research Inc.

AY
Armen Y.
La Verne, CA
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2016 Category: Service
Armen said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

SC
Spencer C.
La Verne, CA
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2016 Category: Service
Spencer said everything with this business went great, although his vehicle still needs to get checked out so he has to bring it back again.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
La Verne, CA
Honda Insight
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2016 Category: Service
Eric said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BT
Brenda T.
Virrey Del Pino, Buenos Aires
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2016 Category: Service
Brenda said the owner of this business was very friendly, prompt and courteous. She stated if she ever needs service again on her vehicle she will return to this business. The owner of the business was kind enough to give her a vehicle care guide pamphlet on maintaining safety and dependability.
This review was collected via phone interview by Customer Research Inc.

BB
BOB B.
Pomona, CA
Scion xB
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2016
The people are very nice and professional
The people are great and the work is professional. The costs are good.

GM
Grag M.
La Verne, CA
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2015 Category: Service
Spoke with Virginia. She said this business does good work. The employees are kind, polite, and they seem to be very trustworthy. Her daughter is expected to return to the facility for additional service due to a leak in the oil.
This review was collected via phone interview by Customer Research Inc.

CV
Christian V.
Canyon Country, CA
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2015 Category: Service
Christian said the repairs completed by this business were done very well.
This review was collected via phone interview by Customer Research Inc.

OH
Oscar H.
La Verne, CA
Scion xB
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2015 Category: Service
Oscar said the service was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 328 in total