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SureCritic / Brooks Automotive
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Brooks Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,215 Reviews)
96
Write a Review
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Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Contact
(503) 390-4229
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4985 Brooklake Road NE Brooks, OR 97305
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Brooks Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,215 Reviews)
Write a Review
Recent Reviews
SS
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SHELIA S.
Salem, OR
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2026
verified customerVerified Customer
10
Another great experience with Brooks Automotive
I have been trusting all my cars to the expert care at Brooks Automotive, their attention to detail and their knowledge of all makes and models is of extreme importance to me, I continue to refer them to any who are interested in finding the best mechanics in the area.
Robert P. from Brooks Automotive responded on 05/05/2026 08:07 AM

SHEILA- WE WOULD LIKE TO THANK YOU FOR CHOOSING US FOR YOUR AUTOMOTIVE REPAIR NEEDS. WE LOOK FORWARD TO SEEING YOU ON YOUR NEXT VISIT.

Jeremy Coolbaugh
Service Advisor
503-390-4229
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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