Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

574 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.8/5Overall Rating 2.8/5rating 2.8rating 2.8rating 2.8
Original
Overall Rating 1.6/5rating 1.6rating 1.6rating 1.6rating 1.6
98% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Hamilton, OH
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Great service...every time
Friendly service. Honest and always does great work for our family!

HF
Helen F.
Hamilton, OH
Toyota Corolla iM
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
I won’t go anywhere else!
I trust Chris and his staff at Pfefferle exclusively. I always receive great service, and fair prices. Highly recommend!

DS
Dre S.
Hamilton, OH
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2019 Category: Service
Dre said the guys at the business are helpful, they let him know exactly what needs to be fixed now and or later. The price is actually moderate with the work that they do and they would let him know what they will be doing ahead of time. He would recommend everyone to go there and they are fast with service.
This review was collected via phone interview by Customer Research Inc.

KT
Kim T.
Oxford, OH
Toyota Corolla
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/22/2019
I always have my oil changed here had great friendly service, This time not so good on gentleman waiting on me.
I have always had great oil changes and was treated great. This time Chris wasn't at the desk and the gentleman their I thought was rude. I even asked about the cars for sale and no response from him.
Steve P. from Pfefferle Tire & Automotive Service Inc. responded on 02/25/2019

Hi Kim,

Sorry we did not meet your expecations this time.  We always try our hardest and I just want to apologize it didn't live up to that this time.  But, I promise you, it will next time, thanks,

Chris Pfefferle


IS
Ingrid S.
Oxford, OH
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
Convenient and Reliable Service
I have been coming to Pfefferle for about two years now. Every time, the place is hopping with business. Yet I’m able to get an appointment quickly and my wait time is accurately predicted. Chris does a great job of keeping you informed on what to expect with time and cost and gives you options when possible so you can make the best decisions for your vehicle.

MC
Mark C.
Hamilton, OH
INFINITI JX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Friendly and good service
Same as above

JH
John H.
Hamilton, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Visit
Prompt and courteous service

TR
Terry R.
Hamilton, OH
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Terry said the business does quick work and there were no problems.
This review was collected via phone interview by Customer Research Inc.

CD
Clyde D.
Trenton, OH
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Honesty
Great place honest and reliable service

MB
Mark B.
Hamilton, OH
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2019
Oil change and tire rotation
I will always use this location for general automotive maintenance due to overall consistency.

Verified Customer
Hamilton, OH
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2019
Courteous friendly personnel/knowledgeable technicians/reasonable prices
Same as above: courteous, friendly personnel knowledgeable techs, reasonable prices, close to my home, a business that has served our area for many years and is trusted.

JK
Jim K.
Hamilton, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Oil change
Great bunch of mechanics

PS
Paul S.
Hamilton, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Paul said that the place has very nice staff and he likes how they treat him when he goes in.
This review was collected via phone interview by Customer Research Inc.

MJ
Mary J.
Hamilton, OH
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Mary said she trusted the employees. They were nice. They provided excellent service.
This review was collected via phone interview by Customer Research Inc.

KM
Kathy M.
Hamilton, OH
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Excellent service
Always you enter and greeted with a wonderful smile. How may we help you. They do the service in a timely and accurate manner.

Verified Customer
Hamilton, OH
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
trustworthy and dependable
Pfefferle is the only place that we take our 4 vehicles. Trustworthy and dependable are the 2 descriptive words that come to mind when I think about our experiences, spanning 2 decades.

JC
Joanne C.
Hamilton, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Great service
Great Service! Explains what I need and why.

DB
Dan B.
Hamilton, OH
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Fair and honest
My family and I always go to Chris and his crew. Always professional and honest. Highly recommend if you are in need of maintenance or repairs.

KM
Kathy M.
Hamilton, OH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Amazing service
Fast, efficient and friendly! I will always take my car here. Very dependable.

Verified Customer
Hamilton, OH
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Trust worthy and kind
They take care of your car they never pressure you . They let you know about other stuff that you're car might need but never pressure.

Displaying Review 81 - 100 of 574 in total