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Pfefferle Tire & Automotive Service Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,235 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
13
Total ReScores
3.9
ReScore Average
93
Net Promoter Score ®

Business Details

About

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(513) 829-1900

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
479 Nilles Rd Fairfield, OH 45014
Pfefferle Tire & Automotive Service Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,235 Reviews)

DW
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David W.
Fairfield, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/03/2015
$1200 and still leaking coolant.
Sorry Steve / Chad. After over 10 years of bringing my vehicles to you, and over $4k on BMW alone, with several others in a 2 mile radius will be bringing my business elsewhere. I know it won't bother you, and with both vehicles in the need for tires by winter, you've lost our business.

Dave and Valerie
Not Recommended
Chris P., Owner from Pfefferle Tire & Automotive Service Inc. responded on 08/04/2015 05:16 AM

David

It bothers me to here you want to leave us. You have a 15 year old car where some of those pieces we replaced had 75% off the plastic deteriorated on the inside. We have not replaced anything that we could not verify was leaking and have given our all to fix your car.  The unfortunate part is that at the age of your vehicle when we fix one leak it finds the next weakest spot and leaks from there. I understand it is frustrating for you but we are always honest, try hard and do our very best. I do hope that you understand and do not leave our family you would be greatly missed.

Chad

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