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Pfefferle Tire & Automotive Service Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,235 Reviews)
93
Write a Review
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Score Details

5 stars
89%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
13
Total ReScores™
3.9
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(513) 829-1900
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
479 Nilles Rd Fairfield, OH 45014
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Pfefferle Tire & Automotive Service Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,235 Reviews)
Write a Review
Recent Reviews
TY
gravatar
Terri Y.
Cincinnati, OH
BMW 330i
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/09/2016
verified customer Verified Customer
Okay....
Since then, I have replaced the grill myself and found another shop for my repairs.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/06/2016
Not as great as I thought
Called back the next morning after my car was towed there....was told "hold on" and I held for 20 minutes. They forgot I was on hold. They fixed what had to be fixed. Paid over $500. Picked the car up that night after work. Checked the car later the next day and realized the kidney grill on my BMW was loose because someone broke it. Would've been okay if someone told me about it. I need someone that can work on a car without breaking anything else.
Not Recommended
Chris P., Owner from Pfefferle Tire & Automotive Service Inc. responded on 02/08/2016 06:28 AM

Hello Terri,

Thanks for the feedback.  We apologize for you being on hold so long.  It sounds like your car is repaired, so that is good.  The grill disturbs us though and we would like to take a look at it.  The technician remembers your car, but not the grill.  Had he damaged it, he surely would have said something.  That being said, it is possible we damaged it without realizing it.  Please bring it back in so we can take a look at it for you and attempt to repair it.  Sorry for any inconvienience.  

Chris Pfefferle

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