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Phil Long Hyundai of Chapel Hills

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,117 Reviews)
56
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
141
Total ReScores
4.6
ReScore Average
56
Net Promoter Score ®

Business Details

About

Phil Long Hyundai Of Chapel Hills is conveniently located in Colorado Springs, CO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Phil Long Hyundai Of Chapel Hills’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email Phil Long Hyundai Of Chapel Hills is conveniently located in Colorado Springs, CO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Phil Long Hyundai Of Chapel Hills’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(719) 867-6652

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Mountain Time (US & Canada)
1540 Auto Mall Loop Colorado Springs, CO 80920
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,117 Reviews)

CP
gravatar
Christopher P.
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
Was able to be fit into schedule
Miscommunication for when I needed to be serviced. I was out of town for two weeks and rep accidentally scheduled initial appointment one week from time I called. Day before when it should have been scheduled, I called and was told the bad news. Thankfully I was given an appointment for the next day and was very pleased with the work done.
KATHY E., Customer Relations Manager from Phil Long Hyundai of Chapel Hills responded on 04/11/2022 09:56 AM

Hi Christopher
  Thank you for the 5 star review you gave us when your 2021 Elantra was into our service department.  I am sorry there was miscommunication in the beginning but glad everything turned out ok.  If I can ever be of any help please give me a call.  Have a nice day!

Kathy Ewing
Customer Relations Manager
719-867-6664
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