Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1189 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 3.9090873/5Overall Rating 3.9090873/5Overall Rating 3.9090873/5rating 3.9090873rating 3.9090873
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


JS
John S.
Florissant, CO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Good service
Great service and kind and helpful employees.
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/18/2019

Dear, John

Thank you for your kind words! We are very happy you had a great experience with us. We appreciate your business with us. Thank you for choosing us as your service department! We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


Verified Customer
Colorado Springs, CO
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Thanks
Everything is better and I greatly appreciate!
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/18/2019

Dear, J 

Thank you for your five star review! We are very thrilled you had a great experience with us. We appreciate you taking the time to complete our survey. We look forward to seeing you on your next visit! 

Sincerely,

Phil Long Hyundai Motor City Service Team.


AZ
Asia Z.
Colorado Springs, CO
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Love Them!
Every time I go, I get Steve. I swear, he is the coolest guy and always willing to help. I will continue to go to this dealership- which is 20+ minutes away- until I can't go anymore. I love how fast they are.
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/18/2019

Dear, Asia

Thank you for your kind words about Steve. We are very happy you had a great experience with us. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


CV
Cristina V.
Colorado Springs, CO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Excellent
Good mechanic service
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/17/2019

Dear, Cristina

Thank you for your feed back! We appreciate your business with us. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely, 

Phil Long Hyundai Motor City Service Team. 


ES
Emily S.
Fountain, CO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Service Dept
Great service dept
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/17/2019

Dear, Emily

Thank you for your five star review! We are very happy you had a great experience with us. Thank you for choosing us as your service department. We look forward to seeing you on your next visit! 

Sincerely, 

Phil Long Hyundai Motor City Service Team. 


ID
Ilona D.
Fountain, CO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great service.
Great service and staff.
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/16/2019

Dear, Ilona

Thank you for your five star review! We are very thrilled you had a great experience with us. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely, 

Phil Long Hyundai Motor City Service Team. 


MM
Monte M.
Colorado Springs, CO
2010 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
Free courtesy check
I like the free courtesy check! Although with the abnormal noise coming from my pulleys and belts. Nothing was detected!
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/16/2019

Dear, Monte

Thank you for your feed back. We appreciate your business with us. Thank you for taking the time to complete our survey. We look forward to seeing you on your next visit!

Sincerely, 

Phil Long Hyundai Motor City Service Team. 


AH
Andreas H.
Colorado Springs, CO
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
They take great care of your car because they know their job
Turn-a-round time much better this time and hopefully we continue this trend.
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/16/2019

Dear, Andreas

Thank you for your review! We are very happy you had a great experience with us. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Phil Long Hyundai Motor City Service Team. 


Verified Customer
Florence, CO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
Faster service
Faster oil change and sales people that never bend the truth would improve the experience
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/15/2019

Dear, J
Thank you for your feed back! We appreciate you taking the time to complete our survey. We look forward to seeing you on your next visit! 

Sincerely,

Phil Long Hyundai Motor City Service Team. 


Verified Customer
Colorado Springs, CO
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/12/2019 Category: Service
Frustrated beyond belief.
Still waiting for the service manager to return my call.
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/14/2019

Dear, B
 
Thank you for your feed back. We appreciate your business with us. We appreciate your taking the time to complete our survey.  Someone will be calling you to discuss this matter. We want to make it right! 

Sincerely, 

Phil Long Hyundai Motor City Service Team. 


CA
Christa A.
Colorado Springs, CO
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Wolf
Hes the best. Number 1
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/14/2019

Dear, Christa

Thank you for your kind words about Wolf! We are very happy you had a five star experience with us. We appreciate your business with us. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 

AR
Agustina R.
Fountain, CO
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
service dept
Service was great and on time thank you.

DS
Dale S.
Peyton, CO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Oil Change
Friendly and fast
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/10/2019

Dear, Dale

Thank you for your five star review! We are very thrilled you had a five star experience with us. We appreciate your business with us. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


GS
Garry S.
Colorado Springs, CO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Great service great people.
They tell you what the problem is and get you as quickly as possible.
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/08/2019

Dear, Garry

Thank you for your five star review! We are very happy you had a five star experience with us. We appreciate you taking the time to complete our survey. We look forward to seeing you on your next visit! 

Sincerely, 

Phil Long Hyundai Motor City Service Team. 


GM
Gregory M.
Colorado Springs, CO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Oil change
The service people were very friendly and knowledgeable.
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/08/2019

Dear, Gregory

Thank you for your feed back! We are very happy you had a great experience with us. Thank you for choosing us as your service department! Let us know how we can make your next visit a five star experience. 

Sincerely,

Phil Long Hyundai Motor City Service Team. 


AM
Alexander M.
Colorado Springs, CO
2018 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
pretty good
I like this dealership. They are very good at customer service. I was impressed with the quick turnaround time. The prices are competitive for dealerships and they have some good deals in their coupon books.
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/08/2019

Dear, Alexander

Thank you for your feed back! We are very happy you had a great experience with us. We appreciate you taking the time to complete our survey. Let us know how your next visit can be a five star experience. 

Sincerely, 

Phil Long Hyundai Motor City Service Team. 


Verified Customer
Colorado Springs, CO
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2019 Category: Service
Good Services
The people at Phil Long Hyundai are really helpful and do a great job of communicating with their customers. They also provide good service to your vehicle. I would definitely recommend them.
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/07/2019

Dear,J

Thank you for your awesome review! We are very thrilled you had a great experience with us. Thank you for taking the time to complete our survey. Let us know how your next visit can be a five star experience. 

Sincerely,

Phil Long Hyundai Motor City Service Team. 


Verified Customer
Colorado Springs, CO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Service
Always great customer service!
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/07/2019

Dear, L

Thank you for your five star review! We are very happy you had a great experience with us. Thank you for choosing us as your service department. We look forward to seeing you on your next visit! 

Sincerely,

Phil Long Hyundai Motor City Service Team. 


Verified Customer
Colorado Springs, CO
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Motor City Hyundai
Very friendly, very awesome, very so wonderful, very much friendly and most of all service done on time and problem fixed :))))
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/04/2019

Dear, J

Thank you for your awesome review! We are very thrilled you had a great experience with us. We appreciate you business with us. Thank you for choosing us as your service department! We look forward to seeing you on your next visit!

Happy New Year!

Phil Long Hyundai Motor City Service Team. 


DM
Derrick M.
Colorado Springs, CO
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Murph
Greatest ever!
SHANNON W. from Phil Long Hyundai of Motor City responded on 01/04/2019

Dear, Derrick 

Thank you for your feed back! We are very happy you had five star experience with us. We appreciate you taking the time to complete our survey.  We look forward to seeing you on your next visit!

Happy New Year!

Phil Long Hyundai Motor City Service Team.