Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1332 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5rating 3.8rating 3.8
Original
Overall Rating 2.0399968/5Overall Rating 2.0399968/5rating 2.0399968rating 2.0399968rating 2.0399968
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


AW
April W.
Colorado Springs, CO
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2019 Category: Service
Quick and friendly service
I took my car in for an oil change and tire rotation. I was in and out within an hour. I was pleasantly surprised!

EO
Eleanor O.
Colorado Springs, CO
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Repair
Great job. l
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/14/2019

Dear, Eleanor

Thank you for your five star review! We are very thrilled you had a great experience with David. We appreciate you taking the time to complete our survey. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


Verified Customer
Colorado Springs, CO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Santa Fe Maintenance
Steve was awesome as always.
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/12/2019

Dear, D

Thank you for your kind words about Steve! We are very thrilled you had a great experience with Steve. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


Verified Customer
Pueblo, CO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Service
Service
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/12/2019

Dear, J

Thank you for your five star review! We are very happy you had a great experience with Steve. We appreciate you taking the time to complete our survey. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


CS
Cory S.
Colorado Springs, CO
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2019 Category: Service
Good service
Good service.
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/11/2019

Dear, Cory

Thank you for your feed back! We are very happy you had a great experience with us. We appreciate you taking the time to complete our survey. Let us know how we can make your next visit a five star experience. 

Sincerely, 

Phil Long Hyundai Motor City Service Team. 


BK
Brian K.
Colorado Springs, CO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Service
There were friendly and very helpful
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/11/2019

Dear, Brian

Thank you for your feed back! We are very happy you had a great experience with Wolf. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


JS
John S.
Florissant, CO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Great
Great service and Steve was great.
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/10/2019

Dear, John 

Thank you for your awesome review! We are very happy you had a great experience with Steve. We appreciate you being a loyal guest to our service department. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


Verified Customer
Colorado Springs, CO
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Wolf Knickerbocker
service was efficient
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/10/2019

Dear, S

Thank you for your five star review! We are very happy you had a great experience with Wolf. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


AZ
Amanda Z.
Colorado Springs, CO
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Phil Long Motor City Service is great
Our Service Advisor is awesome. Takes the time to explain everything in detail, and make you feel at ease about areas which either need attention or will soon.
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/07/2019

Dear, Amanda

Thank you for your awesome review! We are very happy you had a great experience with David. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


DH
David H.
Cathedral City, CA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Chuck
Chuck
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/05/2019

Dear, David 

Thank you for your five star review! We are very happy you had a great experience with Chuck. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


KY
Kathy Y.
Florissant, CO
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
great service
thanks for the service you all are wonderful -k-
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/05/2019

Dear, Kathy

Thank you for your five star review! We are very happy you had a great experience with us. We appreciate your business with us. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


Verified Customer
Colorado Springs, CO
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019 Category: Service
Fast and professional!
My car maintenance was taken care of very quickly! And the staff was very friendly and hospitable!
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/04/2019

Dear, Kristina

Thank you for your five star review! We are very happy you had a great experience with Wolf. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Serivce Team. 


Verified Customer
Colorado Springs, CO
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2019 Category: Service
Service at Hyundai
courteous staff, clean waiting area. have to return because one issue is not fixed but staff got me in for an appointment very quickly.
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/04/2019

Dear, N

Thank you for your feed back! We are happy you had a great experience with us. Thank you for choosing us as your service department. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


CC
Constance C.
Cascade, CO
2008 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2019 Category: Service
Professional, experienced, honest service
Always pleased with the care and professionalism of the Service Personnel ( Steve Suttles in particular, but all employees). I have always been assured of fast, fair, and comprehensive attention to detail; as a resuly, my 11 year old Tucson runs beautifully.
SHANNON W. from Phil Long Hyundai of Motor City responded on 06/03/2019

Dear, Constance 

Thank you for your awesome review! We are very happy you had a great experience with Steve! We appreciate your loyalty with our service department. We look forward to seeing you on your next visit! 

Sincerely,

Phil Long Hyundai Motor City Serivce Team. 


SB
Sean B.
Colorado Springs, CO
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2019 Category: Service
Service department ready when I showed up.
Spouse scheduled the appointment and when I showed up the service department was ready for my vehicle. Service was done quickly.
SHANNON W. from Phil Long Hyundai of Motor City responded on 05/31/2019

Dear, Sean

Thank you for your five star review! We are very thrilled you had a great experience with David. We appreciate your business with us. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Serivce Team. 


Verified Customer
Colorado Springs, CO
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2019 Category: Service
Good service
Good service.
SHANNON W. from Phil Long Hyundai of Motor City responded on 05/31/2019

Dear, C

Thank you for your feed back! We are very thrilled you had a great experience with David. We appreciate you taking the time to complete our survey. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


RR
Robert R.
Colorado Springs, CO
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019 Category: Service
Terrific service
David was terrific would never take my car anywhere else
SHANNON W. from Phil Long Hyundai of Motor City responded on 05/30/2019

Dear, Robert

Thank you for your five star review! We are very happy you had a great experience with David. We appreciate your business with us. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


CT
Charles T.
Fountain, CO
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Your service department is the best!
The car care is great!
SHANNON W. from Phil Long Hyundai of Motor City responded on 05/29/2019

Dear, Charles

Thank you for your five star review! We are very happy you had a great experience with Steve. We appreciate you taking the time to complete our survey. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


SC
Stephen C.
Colorado Springs, CO
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Quick and friendly service
Steve is friendly and upfront, they are efficient with repairs.
SHANNON W. from Phil Long Hyundai of Motor City responded on 05/28/2019

Dear, Stephen

Thank you for your five star review! We are very happy you had a great experience with Steve. We appreciate your business with us. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Service Team. 


CK
Cynthia K.
Commerce City, CO
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
Customer Service
Thank you Severt for helping me with getting my grill replaced. You always go above and beyond!
SHANNON W. from Phil Long Hyundai of Motor City responded on 05/28/2019

Dear, Cynthia

Thank you for your five star review! We are very happy you had a great experience with us. We appreciate your business with us. We look forward to seeing you on your next visit!

Sincerely,

Phil Long Hyundai Motor City Serivce Team.