Phillips Hyundai Of Bradley

Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65
4.7

( 399 Reviews )

ReScore Reviews™ (25)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.24/5Overall Rating 2.24/5rating 2.24rating 2.24rating 2.24
93% Would Recommend
100% Business Response
Latest Review 13 days ago

Reviews


KB
Kevin B.
Kankakee, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Service
Excellent Service as usual and expected.
ART A. from Phillips Hyundai Of Bradley responded on 09/21/2019

Thank you for the review!

Art Avalos
Service Manager
815.933.2251

PB
Patrick B.
Kankakee, IL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Nate Tate
Excellent!
ART A. from Phillips Hyundai Of Bradley responded on 09/20/2019

Thank you for the survey.

Art Avalos
Service Manager
815.933.2251

KB
Karen B.
Peotone, IL
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Service at Phillips
The people there are friendly, and the service is good.
ART A. from Phillips Hyundai Of Bradley responded on 09/19/2019

Thank you for the review.

Art Avalos
Service Manager
815.933.2251

DM
Debbie M.
Posen, IL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Manager Sevice Department
Manager of the Sevice Department is Awesome
ART A. from Phillips Hyundai Of Bradley responded on 09/17/2019

Thank you for the survey!!

Art Avalos
Service Manager
815.933.2251

Verified Customer
Bradley, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Customer sert
Awesome customer service!
ART A. from Phillips Hyundai Of Bradley responded on 09/16/2019

Thank you very much for the survey!

Art Avalos
Service Manager
815.933.2251

RM
Robert M.
Palatine, IL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
Good experience
Good experience
If we lived in the area we would return for service
ART A. from Phillips Hyundai Of Bradley responded on 09/12/2019

Thank you for the survey!!

Art Avalos
Service Manager
815.933.2251

Verified Customer
Frankfort, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Art
Art in service has been wonderful. Sometimes you have an odd sound or random light and you just can't recreate it. Just when i gave up hope Art stuck with me and did great detective work, tried a computer reboot and figured it out. Not all problems are hard but some are hard to find. I am so happy for the continuous follow up and patience they had to get it solved.
ART A. from Phillips Hyundai Of Bradley responded on 09/10/2019

Thank you very much!

Art Avalos
Service Manager
815.933.2251

RM
Robert M.
Godley, IL
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Daughters car
Polite service as always so far hope stays that way I have purchased 3 new Hyundai's in last 3 years from this dealership no problems so far hope to keep it that way
ART A. from Phillips Hyundai Of Bradley responded on 09/10/2019

Thank you for the review!

Art Avalos
Service Manager
815.933.2251

Verified Customer
New Lenox, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Arthur is absolutely amazing to work with!
Arthur did a great job in keeping us in the loop on everything that was going on with the car. He was very honest and friendly, he seems to really enjoy his job. He also takes a lot of pride in his work. That's a rare find lately in this industry. I will definitely recommend this dealer to anyone who asks and I will give them Arthur's name!
ART A. from Phillips Hyundai Of Bradley responded on 09/05/2019

Thank you for the survey!

Art Avalos
Service Manager
815.933.2251
ART A. from Phillips Hyundai Of Bradley responded on 09/05/2019

Thank you very much for the survey!!

Art Avalos
Service Manager
815.933.2251

Verified Customer
Gilman, IL
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
They figured out the problem with my car.
Nate Tate was great. I appreciate him keeping me posted every day what was going on.
ART A. from Phillips Hyundai Of Bradley responded on 09/04/2019

Thank you very much for the survey!

Art Avalos
Service Manager
815.933.2251

EP
Eric P.
Manteno, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/02/2019 Category: Service
Never buying a Hyundai again
Worst dealership in our area! Hands down!!!!!!
ART A. from Phillips Hyundai Of Bradley responded on 09/03/2019

Thanks for taking my call and sorry that the repair's are expensive.

Art Avalos
Service Manager
815.933.2251

MC
Marcia C.
Momence, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/01/2019 Category: Service
Simple Oil Change
No tire rotation, no other services should not take almost 90 minutes with an appointment.
ART A. from Phillips Hyundai Of Bradley responded on 09/03/2019

Sorry for the wait time.

Art Avalos
Service Manager
815.933.2251

RS
Robert S.
Bourbonnais, IL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Nice people
Everyone is nice and really seem to care about what you’re saying.
ART A. from Phillips Hyundai Of Bradley responded on 08/30/2019

Thank you for the review.

Art Avalos
Service Manager
815.933.2251

CS
Cathleen S.
South Wilmington, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Great experience
Nice welcome, always updating service progress and a clean vehicle handed back to you
ART A. from Phillips Hyundai Of Bradley responded on 08/30/2019

Thank you for the review.

Art Avalos
Service Manager
815.933.2251

RO
Ronald O.
Herscher, IL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Great job as usual
They do a great job as usual. Trying to do their very best. It was very busy, and they got things taken care of.
ART A. from Phillips Hyundai Of Bradley responded on 08/29/2019

Thank you for the review!

Art Avalos
Service Manager
815.933.2251

RJ
Ronald J.
Kankakee, IL
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
nice staff
As usual it was a very pleasant experience
ART A. from Phillips Hyundai Of Bradley responded on 08/29/2019

Thank you very much for the review!

Art Avalos
Service Manager
815.933.2251

YC
Yon C.
Bourbonnais, IL
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Second Maintenance Visit
I came to have my routine maintenance visit done. Like last time, the service was very professional and everyone was also professional. I definitely intend to keep coming back for any and all car needs (I did get a complementary bag of cookies after my appointment)!
ART A. from Phillips Hyundai Of Bradley responded on 08/28/2019

Thank you for the review!!

Art Avalos
Service Manager
815.933.2251

AZ
Annabella Z.
Bourbonnais, IL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019 Category: Service
service visit
friendly and prompt service
ART A. from Phillips Hyundai Of Bradley responded on 08/27/2019

Thank you for the review !!

Art Avalos
Service Manager
815.933.2251

AG
Amy G.
Kankakee, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019 Category: Service
Great service....always
The service department is always awesome!!
ART A. from Phillips Hyundai Of Bradley responded on 08/26/2019

Thank  you very much for the review !!

Art Avalos
Service Manager
815.933.2251

BD
Briana D.
Kankakee, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Customer service
Great customer service
ART A. from Phillips Hyundai Of Bradley responded on 08/20/2019

Thank you for the review!!

Art Avalos
Service Manager
815.933.2251