Philpott Ford Body Shop


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1014 Reviews

98% Would Recommend
Latest Review over 1 year ago

Gary A. on 03/21/2016
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Gary said they did a really good job and they were very friendly.
Category: Collision
Service Date: 03/14/2016
Review Created: 03/21/2016
This review was collected via phone interview by Customer Research Inc.
Sunny G. on 03/19/2016
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Sunny said he had no issues with this business and everything went well.
Category: Collision
Service Date: 03/14/2016
Review Created: 03/19/2016
This review was collected via phone interview by Customer Research Inc.
Cynthia R. on 03/19/2016
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Cynthia said the customer service and the employees were excellent. She stated this business has it all together and customer will not find a better place to go for business.
Category: Collision
Service Date: 03/15/2016
Review Created: 03/19/2016
This review was collected via phone interview by Customer Research Inc.
Stuart W. on 03/19/2016
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Spoke with Nancy. She said Steven, an employee at the business took good care of her.
Category: Collision
Service Date: 03/15/2016
Review Created: 03/19/2016
This review was collected via phone interview by Customer Research Inc.
Betty J. on 03/18/2016
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Betty said this business was prompt, responsive and the repair was completed on time. The business did not keep her informed during the repair.
Category: Collision
Service Date: 03/11/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
Scott P. on 03/18/2016
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Scott said he was happy with the customer service the business provides. Even though his vehicle was completed a day earlier than promised, he stated he felt a week was a long time to be without it.
Category: Collision
Service Date: 03/14/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
Melvin T. on 03/18/2016
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Melvin said the repair took 3 weeks. He picked up the vehicle and had to turn around because the air conditioner didn't work. The vehicle was supposed to be in 2 weeks but it was there for another week to have the air conditioner fixed.
Category: Collision
Service Date: 03/14/2016
Review Created: 03/18/2016
This review was collected via phone interview by Customer Research Inc.
Ruby G. on 03/16/2016
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Ruby said she was satisfied with everything that was done and she has recommended the business to her family and friends.
Category: Collision
Service Date: 03/14/2016
Review Created: 03/16/2016
This review was collected via phone interview by Customer Research Inc.
James B. on 03/16/2016
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James said he was pleased with the work and the customer service.
Category: Collision
Service Date: 03/14/2016
Review Created: 03/16/2016
This review was collected via phone interview by Customer Research Inc.
Cesar S. on 03/16/2016
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Spoke with Cesar's wife. She said the business was helpful, from the beginning and got her vehicle finished in a timely manner. They helped her get her loaner vehicle and she had a great experience.
Category: Collision
Service Date: 03/14/2016
Review Created: 03/16/2016
This review was collected via phone interview by Customer Research Inc.
Ahmed E. on 03/16/2016
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Ahmed said this business was able to accommodate his schedule and did a great job.
Category: Collision
Service Date: 03/14/2016
Review Created: 03/16/2016
This review was collected via phone interview by Customer Research Inc.
David M. on 03/12/2016
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David said they were very friendly. There were problems with the rental, and they helped him out. A lot of his friends recommended the business.
Category: Collision
Service Date: 03/02/2016
Review Created: 03/12/2016
This review was collected via phone interview by Customer Research Inc.
Calvin G. on 03/09/2016
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Calvin said in his experience this business had good customer service. They kept him informed where the vehicle is at and the completions of the vehicle. When they originally called, they mentioned more, and more damages. Overall, the work was done great, and his wife has no complaints about the repairs.
Category: Collision
Service Date: 02/25/2016
Review Created: 03/09/2016
This review was collected via phone interview by Customer Research Inc.
Billy B. on 03/08/2016
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Spoke with Charlotte. She said when she went to get her vehicle it was not ready. The parts were there but her vehicle got over looked. She does not recall how late it was.
Category: Collision
Service Date: 03/02/2016
Review Created: 03/08/2016
This review was collected via phone interview by Customer Research Inc.
Brittany B. on 03/05/2016
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Brittany said her overall experience with this business has been great. The staff kept her thoroughly updated and everyone there is very friendly.
Category: Collision
Service Date: 03/01/2016
Review Created: 03/05/2016
This review was collected via phone interview by Customer Research Inc.
Leanna P. on 03/02/2016
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Leanna said she likes this business.
Category: Collision
Service Date: 02/29/2016
Review Created: 03/02/2016
This review was collected via phone interview by Customer Research Inc.
Zhebeau B. on 02/29/2016
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Zhebeau said this business provided good service but they took a week longer than he expected because they found more damage and they had to repaint his vehicle.
Category: Collision
Service Date: 02/19/2016
Review Created: 02/29/2016
This review was collected via phone interview by Customer Research Inc.
James J. on 02/27/2016
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James said this business did not repair the rubber gasket on her drivers side door. She has not had a chance to follow up with them yet, to have it taken care of.
Category: Collision
Service Date: 02/23/2016
Review Created: 02/27/2016
This review was collected via phone interview by Customer Research Inc.
Jessie D. on 02/27/2016
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Jessie said the employees at this business fixed her vehicle and it looks like nothing ever happened to it.
Category: Collision
Service Date: 02/23/2016
Review Created: 02/27/2016
This review was collected via phone interview by Customer Research Inc.
Henrietta C. on 02/25/2016
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Henrietta said they met all her needs and she is pleased with their customer service.
Category: Collision
Service Date: 02/09/2016
Review Created: 02/25/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 21 - 40 of 1014 in total