Philpott Ford Body Shop

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1014 Reviews

98% Would Recommend
Latest Review over 2 years ago

Reviews


JB
Jacob B.
Texas
Verified Customer
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01/22/2016 Category: Collision
Spoke with Cobie. He said they were quick, easy to deal with and was happy with the quality of the work. The insurance company dealt with the estimate.
This review was collected via phone interview by Customer Research Inc.

SH
Sonja H.
Texas
Verified Customer
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01/21/2016 Category: Collision
Spoke with Dan. He said his experience at the business was good.
This review was collected via phone interview by Customer Research Inc.

FH
Floyd H.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016 Category: Collision
Floyd said this business provided excellent service. There was a delay of two weeks due to ordering a part, but they kept him well updated during the process.
This review was collected via phone interview by Customer Research Inc.

SL
Sherry L.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016 Category: Collision
Sherry said this business did a great job, they kept her informed day to day, and she has no complaints. They were really good to deal with and they were professional.
This review was collected via phone interview by Customer Research Inc.

CM
Carlos M.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2016 Category: Collision
Carlos said this business did not give him a promise date, but his vehicle took a long time due to a parts delay. He was happy with the text updates, but he always had to call to get a thorough update on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Matias M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2016 Category: Collision
Matias said they do a very good and fast job. He likes the customer service.
This review was collected via phone interview by Customer Research Inc.

BM
Brooke M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Collision
Brooke said this business provided her with excellent customer service. She was given a quick appointment, and different repair options, to choose from.
This review was collected via phone interview by Customer Research Inc.

AS
Anita S.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Collision
Spoke with Scott. He said they had no complaints with this business, and everything was done, as they said it would be. The price was as quoted. He said there was no need to keep him informed because the vehicle was ready when they promised it would be.
This review was collected via phone interview by Customer Research Inc.

KD
Katy D.
Hawaii
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2016 Category: Collision
Katy said this business was very efficient and friendly
This review was collected via phone interview by Customer Research Inc.

NM
Norman M.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2016 Category: Collision
Spoke with Trina. She said the staff was friendly and nice. The vehicle was delayed by 2 days which was an inconvenience. Dr. May had to make extra travel arrangements. The business had to wait on one a part. The business followed up and communicated with another friend, but she was not involved.
This review was collected via phone interview by Customer Research Inc.

MW
Michael W.
Texas
Verified Customer
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01/14/2016 Category: Collision
Michael said the business did a great job, and everyone was professional, and the job was done in a timely manner. He did say there was a parts delay of 3 to 4 days, but that could not be helped.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2016 Category: Collision
Joe said the employees at this business were prompt and kept him informed on everything going on with his vehicle. He has to go back in because the door is not correctly situated. In addition, the sensor in the front right of his vehicle is going off and it was not going off before they worked on it. They could not service the issue when he picked it up because he was at work and on his lunch break. The staff members are good and he would recommend them to anybody. They did excellent work on his vehicle and it was ready before the promised time. The employees updated him everyday and every time something changed, they would call.
This review was collected via phone interview by Customer Research Inc.

KC
Krystal C.
Texas
Verified Customer
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01/12/2016 Category: Collision
Krystal said this business did really good work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

HL
Heather L.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2016 Category: Collision
Heather said it was great, she had no issues, they're knowledgeable, and it was done in a reasonable amount of time. There was no promised date given. She chose this business because it's a fleet vehicle.
This review was collected via phone interview by Customer Research Inc.

HS
Hans S.
Texas
Verified Customer
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01/11/2016 Category: Collision
Hans said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

BT
Bruce T.
Texas
Verified Customer
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01/08/2016 Category: Collision
Bruce said they did a great job on his vehicle and it was also done early.
This review was collected via phone interview by Customer Research Inc.

CD
Clarissa D.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2016 Category: Collision
Clarissa said the business did a really good job and they were nice to work with. She also said the estimate was off, she does not know by how much, because the insurance adjuster never returned her calls.
This review was collected via phone interview by Customer Research Inc.

HA
Heather A.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/07/2016 Category: Collision
Spoke with Robert. He said this business provided good quality work and the turnaround time was great.
This review was collected via phone interview by Customer Research Inc.

KS
Kyle S.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2015 Category: Collision
Kyle said they do good work and they kept him informed.
This review was collected via phone interview by Customer Research Inc.

SC
Shelley C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2015 Category: Collision
Shelley said she has had no problems when going to this business for repairs. She was not given a promise of time. She had no complaints with the time that was needed. The staff kept her updated with everything that went on and they do a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 61 - 80 of 1014 in total