Philpott Ford Body Shop

Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

1014 Reviews

98% Would Recommend
Latest Review about 2 years ago

Reviews


BP
Becky P.
Texas
Verified
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10/16/2015 Category: Collision
Becky said this business provided great service.
This review was collected via phone interview by Customer Research Inc.

JC
Jodi C.
Texas
Verified
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10/15/2015 Category: Collision
Jodi said this business kept her up to date. Everything was smooth and easy too. They took a week longer than she expected, but this was due to them breaking a window when they were installing it on her vehicle.
This review was collected via phone interview by Customer Research Inc.

JO
Jesi O.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2015 Category: Collision
Jesi said this business was very helpful and they were done with her vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JA
Jared A.
Texas
Verified
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10/15/2015 Category: Collision
Jared said he had a good experience with the business' personnel.
This review was collected via phone interview by Customer Research Inc.

DL
Dorothy L.
Texas
Verified
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10/14/2015 Category: Collision
Dorothy said they seemed to be efficient and her vehicle was ready when they said it would be. The vehicle looked really good.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Texas
Verified
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10/14/2015 Category: Collision
Mark said the business did what they had to do and kept him updated. His vehicle was delivered when promised. They were very transparent and he appreciates the time they spent. They were expensive but they met better than he expected.
This review was collected via phone interview by Customer Research Inc.

LC
Linda C.
Texas
Verified
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10/08/2015 Category: Collision
Linda said they were very courteous, very efficient and she was very satisfied. It is nothing major, but the right side of the bumper keeps popping out.
This review was collected via phone interview by Customer Research Inc.

SS
Stephanie S.
Texas
Verified
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10/07/2015 Category: Collision
Stephanie said the vehicle was fixed perfectly.
This review was collected via phone interview by Customer Research Inc.

WL
Wilmeretta L.
Texas
Verified
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10/07/2015 Category: Collision
Wilmeretta said she had no problems with the business and they worked it out where she could get an extra day with the rental. They worked with Progressive for her. She hears rattling in the back and will be bringing it back to the business. Nobody contacted her about when her vehicle was going to be ready and she works an hour and 50 minutes away. The insurance was not going to pay for her rental after the vehicle was done and it was a Friday. She had to leave her office and it was not managed well.
This review was collected via phone interview by Customer Research Inc.

CM
Cynthia M.
Texas
Verified
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10/07/2015 Category: Collision
Cynthia said the service at this business was good and the employees were very friendly. This facility was recommended by the insurance company, they were close to her, and they also donate a vehicle every year to her place of business. She believed she could trust them and everything at this facility was great.
This review was collected via phone interview by Customer Research Inc.

DV
Doris V.
Texas
Verified
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10/06/2015 Category: Collision
Spoke with Lawrence. He said the business fixed his vehicle and he did not have any problems.
This review was collected via phone interview by Customer Research Inc.

BM
Betty M.
Texas
Verified
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10/05/2015 Category: Collision
Betty said they did an outstanding job on her vehicle as well as detailing it. She would like for them to do this all the time. Her vehicle was ready early and they kept her informed. Her vehicle has never looked better.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Texas
Verified
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10/03/2015 Category: Collision
Richard said this business provided prompt service. Steven was very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Texas
Verified
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10/02/2015 Category: Collision
Mike said this business provided a happy experience.
This review was collected via phone interview by Customer Research Inc.

LD
Lori D.
Texas
Verified
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10/02/2015 Category: Collision
Lori said this business is absolutely awesome. Her vehicle is running perfectly since she brought it in for service, she has had no problems when going to them and everything overall is perfect there. They always make sure she is 100 percent taken care of and they provide her with the best service possible. Her vehicle was given to her nearly 2 hours before they had anticipated. She was given a thorough verbal set of instructions of what they did for the repairs, along with printing her off a confirmation letter explaining in detail of everything they did. This made her feel important because she knew they double checked everything to make sure the vehicle was running perfectly and also to inform her of everything that went on. Nothing was out of order, everything was done by the books and went the way it should have. The staff there was absolutely wonderful. She was immediately approached when she drove up and was offered assistance. She always recommends others to this business and will continue.
This review was collected via phone interview by Customer Research Inc.

BB
Bart B.
Texas
Verified
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10/01/2015 Category: Collision
Spoke with Diana. She said this business did a really good job. The customer service they provided was good, and she has always liked the work they do.
This review was collected via phone interview by Customer Research Inc.

TL
Thomas L.
Texas
Verified
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09/12/2015 Category: Collision
Thomas said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

SH
Stephanie H.
Texas
Verified
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09/11/2015 Category: Collision
Stephanie said they did a great job and they had excellent customer service. Tony did a great job.
This review was collected via phone interview by Customer Research Inc.

ML
Maurine L.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Collision
Maurine said she was very happy with this business.
This review was collected via phone interview by Customer Research Inc.

TC
Terrell C.
Texas
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Collision
Spoke with Sabrina. She said she enjoyed working with this business.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 896 in total