Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

950 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.0833342/5Overall Rating 4.0833342/5Overall Rating 4.0833342/5Overall Rating 4.0833342/5rating 4.0833342
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


AG
Allison G.
Beaumont, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Philpott service
Otis is the best - efficient, knowledgeable and quick!

RP
Ronald P.
Beaumont, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Excellent service
Nice and friendly

MD
Michael D.
Nederland, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Fast and quick service
Made an appointment the day before and got in and out in an hour .Thanks to Ottis for providing me with great service since 2008.

JC
Jim C.
Beaumont, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
The Philpott Service Department is dedicated to satisfying its customers.
The service mechanics at Philpott Motors Hyundai did an excellent job in replacing the engine on my Sonata. Service Advisor, Otis Parks kept me up to date on the progress of acquiring a replacement engine and the mechanic who did the replacement work assured me that all went well and that the new engine performs very well. They explained the reason for the engine failure and convinced me that the design problem was eliminated with the replacement engine. They did not over promise what they could do or when the work would be completed. Otis made sure all of the recall notices on my car were properly taken care of. They were a pleasure to work with.
Kel L. from Philpott Motors Hyundai responded on 12/07/2018

thank you for your feedback


DM
Donald M.
Orange, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Service department
Courtesy, professionalism, knowledgeable, prompt
Kel L. from Philpott Motors Hyundai responded on 12/07/2018

thank you for your feedback


KM
Kathy M.
Beaumont, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Great Service!
As always, the service department at Philpott Hyundai provided excellent service. The staff members are always professional and the work is completed in a timely manner.
Kel L. from Philpott Motors Hyundai responded on 12/07/2018

thank you for your feedback


RH
Roger H.
Port Bolivar, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
prompt and efficient service
completed the entire service in less than half a day
Kel L. from Philpott Motors Hyundai responded on 12/07/2018

thank you for your feedback


Verified Customer
Port Neches, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2018 Category: Service
Close to home
Convenient
Kel L. from Philpott Motors Hyundai responded on 12/05/2018

thank you for your feedback

Kel L. from Philpott Motors Hyundai responded on 12/05/2018

thank you for your feedback


MN
Martha N.
Groves, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
service oil change
Very professional and friendly
Kel L. from Philpott Motors Hyundai responded on 11/30/2018

thank you for your feedback


DG
Delores G.
Port Arthur, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Philpott Motors Hyundai
Friendly professional services.
Kel L. from Philpott Motors Hyundai responded on 11/28/2018

thank you for your feedback


CW
Christy W.
Beaumont, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Christy
Always so nice and easy to deal with! I’m on my 4th Hyundai from Philpott, and wouldn’t deal with anyone else!
Kel L. from Philpott Motors Hyundai responded on 11/28/2018

THANK YOU FOR YOUR FEEDBACK


SR
Stuart R.
Port Neches, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Quick and efficient
Philpott took care of my vehicle quickly and we're courteous and efficient.
Kel L. from Philpott Motors Hyundai responded on 11/28/2018

THANK YOU FOR YOUR FEEDBACK


MK
Michael K.
Beaumont, TX
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
great
very good service.
Kel L. from Philpott Motors Hyundai responded on 11/28/2018

thank you for your feedback


SH
Sandra H.
Nederland, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
They do what is needed and expected very well.
Easy to deal with courteous, and they get the job done on time.
Kel L. from Philpott Motors Hyundai responded on 11/27/2018

thank you for your feedback


GC
George C.
Beaumont, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018 Category: Service
Fast service,friendly people
Fast service, friendly people
Kel L. from Philpott Motors Hyundai responded on 11/26/2018

THANK YOU FOR YOUR FEEDBACK


DS
Deanna S.
Vidor, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Excellent service
Service appointment was courteous The work will quickly I was in-and-out in no time Everything was explained before the service was done People in the service to partner with courteous.
Kel L. from Philpott Motors Hyundai responded on 11/26/2018

thank you for your feedback


GB
George B.
Beaumont, TX
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Scheduled maintenance on Azera Car
Service Department Personnel was competent, courteous and timely in completing the scheduled maintenance on my Azera Car.
Kel L. from Philpott Motors Hyundai responded on 11/23/2018

thank you for your feedback


LI
Lana I.
Orange, TX
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2018 Category: Service
Always great service!
Thank you to the wonderful service staff at Philpott Hyundai! Always great service, and it is good to see the same faces every time I go back. They do their job very quickly and thoroughly. They do no recommend service that is not required, and prices are very reasonable.
Kel L. from Philpott Motors Hyundai responded on 11/23/2018

thank you for your feedback


AC
Angela C.
Nederland, TX
2014 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2018 Category: Service
Satisfied!
I went in for an appointment for an oil change and my car was taken in less than 10 mins. on arrival. The oil change and inspection did not take long before I was back on the road.
Kel L. from Philpott Motors Hyundai responded on 11/23/2018

thank you for your feedback


SJ
Sheryl J.
Beaumont, TX
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018 Category: Service
Great service and mechanic
Randall is the best Hyundai mechanic 👨🏻‍🔧 in SETX!! He always repairs my SUV correctly & recommends only what is needed! He is an asset to the Philpott team!! Mr. Otis is an awesome manager and Kayla is great as well!!
Kel L. from Philpott Motors Hyundai responded on 11/23/2018

thank you for your feedback