Pico Rivera Auto Clinic


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

685 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 4 days ago
ANNETTE E. on 02/20/2018
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"Smog"
I have always been very satisfied with my service at PRAC. John is always friendly, helpful and eager to please his customers. He is very good at explaining the work that needs done and he takes the time to do so.
All in all, excellent service! Thanks John!
Vehicle: Subaru Forester (Natl)
Service Date: 02/16/2018
Review Created: 02/20/2018 06:11 PM
Alfeedo R. on 02/16/2018
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"Great Service"
I've been going to this shop since last August, as I was referred to this place by a friend of my Mom. John Sirob is always ready to see my car ( 2013 Chevy Sonic )or he'll tell me what's the best time. He has three people to work on the cars and they are always busy working, everyday at 8am. John has been very kind as well as straight-forward about what my car has needed/needs and he documents everything for me. He truly believes in making "Customers for Life!" I recommend this place to anyone.
Vehicle: Chevrolet Sonic
Service Date: 02/14/2018
Review Created: 02/16/2018 09:41 AM
IGNACIO J. on 02/15/2018
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"Fast and reliable service"
John has worked on my family's cars for many years. He has always given great service. He has always been honest and trust worthy.
Vehicle: Toyota Camry
Service Date: 02/06/2018
Review Created: 02/15/2018 04:01 PM
Juliana M. on 02/14/2018
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Juliana said the employees always tell her what the issue is with her vehicle and they don't take long to fix it.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Alex B. on 02/10/2018
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Alex said he was satisfied with the service.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/07/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Jose R. on 02/10/2018
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Jose said the staff were very knowledgeable.
Vehicle: Kia Rio
Category: Service
Service Date: 02/06/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Rick S. on 02/09/2018
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Rick said the business provides pretty good service.
Vehicle: Ford F-150
Category: Service
Service Date: 01/27/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Henry U. on 02/06/2018
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Spoke with Connie. She said the employees were really helpful and kind. She also said the service was really good.
Vehicle: Mazda Protege
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Eric N. on 02/06/2018
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Eric said he recommends this business for service.
Vehicle: Dodge Challenger
Category: Service
Service Date: 02/03/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Irene V. on 02/02/2018
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"John's the best!"
John is efficient, comprehensive, timely, explanatory, and sensitive to your budget.
Vehicle: Ford Escape
Service Date: 02/01/2018
Review Created: 02/02/2018 07:55 AM
Carol J. on 02/01/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Not satisfied"
Referred by AAA. Most of the things that needed to be replaced, didn't have to and was brand new. Very expensive, if I had service done here

Zero-0 star rated. Had to put a star to submit my experience
Vehicle: Ford Focus
Service Date: 01/29/2018
Review Created: 02/01/2018 06:45 PM
Roger V. on 01/30/2018
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"Great work, honest guys"
These guys are very honest and very clean in over all appearance and behavior. Their customer service is excellent and their work is trustworthy. I liked this place and the people. Totally recommend it.
Vehicle: Mitsubishi Eclipse
Service Date: 01/13/2018
Review Created: 01/30/2018 08:59 AM
AGNES M. on 01/30/2018
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"The best service "
I've been taking my car to Auto clinic for over 20 years. John is one of the best nechanics. His service is 2nd to none. He inspects your car, and lets you know what needs to ve done immediately.
Vehicle: Toyota Corolla
Service Date: 01/23/2018
Review Created: 01/30/2018 06:21 AM
Adelita T. on 01/19/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Adelita said the price she was charged for her smog check and oil change was $20 more than what she was originally quoted over the phone.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/15/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
John S. at Pico Rivera Auto Clinic responded on 02/01/2018

Iam sorry that u understood wrong -u called me 5 times before u bring your car in, u been our customer since 2011

Dolores L. on 01/19/2018
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Dolores said the business was great.
Vehicle: Toyota RAV4
Category: Service
Service Date: 01/17/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
jennifer f. on 01/18/2018
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"Great service "
Service was great and car ready in a timely fashion
Vehicle: Acura Integra
Service Date: 01/17/2018
Review Created: 01/18/2018 08:17 PM
Jessie A. on 01/18/2018
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Jessie said the business did a good job.
Vehicle: Hyundai Accent
Category: Service
Service Date: 01/15/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
Sarah M. on 01/12/2018
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Sarah said the service was good.
Vehicle: Toyota Avalon
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Michael P. on 01/12/2018
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Michael said the employee was very polite and straight forward.
Vehicle: Nissan Pickup
Category: Service
Service Date: 12/19/2017
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Lumiere S. on 01/11/2018
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Lumiere said that the business was fast and they fixed what she needed done.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
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