Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

739 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 6 days ago

Reviews


CR
Charlie R.
Pico Rivera, CA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2012 Category: Service
Charlie said they were very courteous and helpful.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2012 Category: Service
John said the representatives at this business are cordial. He said its a clean place and they fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Marilyn B.
La Habra, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2012 Category: Service
Marilyn said this business does good work.
This review was collected via phone interview by Customer Research Inc.

AT
Adelita T.
Pico Rivera, CA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2012 Category: Service
Adelita said she was satisfied with the service this business provided.
This review was collected via phone interview by Customer Research Inc.

EL
Ernest L.
Pico Rivera, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2012 Category: Service
Ernest said that they did the work right and on time.
This review was collected via phone interview by Customer Research Inc.

DD
Daniel D.
Pico Rivera, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2012 Category: Service
Spoke with Lupe. She said this business has always been able to help her out.
This review was collected via phone interview by Customer Research Inc.

MC
MARY LOU C.
Pico Rivera, CA
Volvo 960
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2012
AUTO CLINIC
THE AUTO CLINIC CARES FOR MY TWO CARDS; BOTH USED AND DIFFERENT SIZES.
HE MAKES AN EFFORT TO PLEASE THE CUSTOMER; EXPLAINS IN DETAIL WHAT NEEDS TO BE DONE AND WHY.

MF
Manuel F.
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2012 Category: Service
Manuel said they are very good. They are efficient, prompt, and tell him how much it is going to cost before working on his vehicle.
This review was collected via phone interview by Customer Research Inc.

LF
Lou F.
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2012 Category: Service
Lou said this business is the best.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2012 Category: Service
Mary said she has used this business for years because he does good work and he is honest.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2012 Category: Service
David said he really likes the level of service he receives at the business. He would absolutely recommend the business for services.
This review was collected via phone interview by Customer Research Inc.

AS
Anna S.
Montebello, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2012 Category: Service
Anna said they are wonderful. She is happy with this business.
This review was collected via phone interview by Customer Research Inc.

MH
Maria H.
Whittier, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012 Category: Service
Maria said she really likes how John explained everything he was doing for her and why it needed to be done.
This review was collected via phone interview by Customer Research Inc.

LM
Lisa M.
Burbank, CA
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/23/2012 Category: Service
Lisa said she came into this business to have a window fixed. This was the second time because after the first visit the problem had not been resolved. It is still not resolved after 2 services. The problem with the window is that it will not stay rolled up. If it is rolled up as a normal window it will come straight back down. When she brought the vehicle back in she got an attitude, as if she was putting them out. She had to check them and tell them not to give her an attitude since this was not her fault. She can understand them having issues, but when they have an attitude, it is not okay. She is big on honor, honesty, and customer service which they did not have. They should have been nice and apologetic when she came back in with the vehicle. Having to bring the vehicle back in put her out as will having to bring it back a third time since the issue is still not fixed. She will not return to this business or recommend them due to this experience. She does not have a choice for this problem but will not go back for other service. She just dropped $1,100 on her vehicle today at another business. When she brought the vehicle in the first time and they pulled the vehicle into the business they put a dent into it and just said it was no big deal. They did not even apologize or were apologetic. She has spoken to John and he already knows she is an upset customer.
This review was collected via phone interview by Customer Research Inc.

GR
Gilbert R.
Pico Rivera, CA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/23/2012 Category: Service
Gilbert said there is always room for improvement.
This review was collected via phone interview by Customer Research Inc.

AV
Albert V.
Pico Rivera, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012 Category: Service
Albert said this business was good.
This review was collected via phone interview by Customer Research Inc.

RS
Roy S.
Pico Rivera, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2012 Category: Service
Roy said the service was good.
This review was collected via phone interview by Customer Research Inc.

SR
STAN R.
Montebello, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2011
Welding repair
Excellent service!

BH
BILL H.
Pico Rivera, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2011
AUTO AIR CONDTIONER REPAIR
EXCELLENT SERVICE
CAR READY AT PROMISED TIME
STAFF FRIENDLY AND EXTREMELY KNOWLEDGABLE/VERY FAIR PRICES