Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

739 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 6 days ago

Reviews


RS
Rick S.
California
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Rick said the business provides pretty good service.
This review was collected via phone interview by Customer Research Inc.

HU
Henry U.
Whittier, CA
Mazda Protege
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Spoke with Connie. She said the employees were really helpful and kind. She also said the service was really good.
This review was collected via phone interview by Customer Research Inc.

EN
Eric N.
Pico Rivera, CA
Dodge Challenger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2018 Category: Service
Eric said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

IV
Irene V.
Whittier, CA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
John's the best!
John is efficient, comprehensive, timely, explanatory, and sensitive to your budget.

CJ
Carol J.
Los Angeles, CA
Ford Focus
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/01/2018
Not satisfied
Referred by AAA. Most of the things that needed to be replaced, didn't have to and was brand new. Very expensive, if I had service done here

Zero-0 star rated. Had to put a star to submit my experience

RV
Roger V.
Los Angeles, CA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
Great work, honest guys
These guys are very honest and very clean in over all appearance and behavior. Their customer service is excellent and their work is trustworthy. I liked this place and the people. Totally recommend it.

AM
AGNES M.
Los Angeles, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
The best service
I've been taking my car to Auto clinic for over 20 years. John is one of the best nechanics. His service is 2nd to none. He inspects your car, and lets you know what needs to ve done immediately.

AT
Adelita T.
Pico Rivera, CA
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/19/2018 Category: Service
Adelita said the price she was charged for her smog check and oil change was $20 more than what she was originally quoted over the phone.
This review was collected via phone interview by Customer Research Inc.
John S. from Pico Rivera Auto Clinic responded on 02/01/2018

Iam sorry that u understood wrong -u called me 5 times before u bring your car in, u been our customer since 2011


DL
Dolores L.
Pico Rivera, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018 Category: Service
Dolores said the business was great.
This review was collected via phone interview by Customer Research Inc.

JF
jennifer f.
Pico Rivera, CA
Acura Integra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2018
Great service
Service was great and car ready in a timely fashion

JA
Jessie A.
Downey, CA
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Jessie said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

SM
Sarah M.
Montebello, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Sarah said the service was good.
This review was collected via phone interview by Customer Research Inc.

MP
Michael P.
Pico Rivera, CA
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018 Category: Service
Michael said the employee was very polite and straight forward.
This review was collected via phone interview by Customer Research Inc.

LS
Lumiere S.
Los Angeles, CA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2018 Category: Service
Lumiere said that the business was fast and they fixed what she needed done.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Pico Rivera, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Steve said the business was knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JI
Juanito I.
Whittier, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2018
Fast, affordable service
I am always very happy with PR Auto.
The staff is knowledgeable and friendly. They gave me a quote that was 1/3 the cost of another place and stuck to it. Will be happy to give them referral.
John S. from Pico Rivera Auto Clinic responded on 01/11/2018

I would to thank you for trusting us to work on your car , serving you is our number one priority. plz tell your frineds about us


IE
Irene E.
Pico Rivera, CA
Buick Regal
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2018
PR Auto Clinic
Very respectful, courageous, do very good work.
John S. from Pico Rivera Auto Clinic responded on 01/11/2018

Mis Irene i truely enjoy giving a good customer service , thats the service you will always get at pico rivera auto clinic , we are here for all your needs


PE
Paul E.
Pico Rivera, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Paul said the service was fast. The staff was efficient and friendly.
This review was collected via phone interview by Customer Research Inc.
John S. from Pico Rivera Auto Clinic responded on 01/11/2018

Mr paul i would like to thank you for your feed back , we at pico rivera auto clinic would like to work as a team to provide our customer nothing but the best service , we always be here for all your needs


FZ
Francisco Z.
Pico Rivera, CA
Scion tC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Francisco said he was happy with the service.
This review was collected via phone interview by Customer Research Inc.
John S. from Pico Rivera Auto Clinic responded on 01/11/2018

Mr am happy that you liked our service, look forword to do other services for you , prmoise you will like it


RG
Ray G.
Pico Rivera, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Spoke with Lupe. She said they are very happy with the service. They have been attending this business for a very long time. The business is very good.
This review was collected via phone interview by Customer Research Inc.