Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

763 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 days ago

Reviews


GA
Gilbert A.
Pico Rivera, CA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Gilbert said this business did what they said they would do. They finished the service when they said and it was done right. He suggests that they should keep doing what they're doing.
This review was collected via phone interview by Customer Research Inc.

DH
Darlene H.
Pico Rivera, CA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Darlene said the staff was helpful and polite.
This review was collected via phone interview by Customer Research Inc.

MC
MIKE C.
Pico Rivera, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Fast and professional service!
I brought my car in for a 60k check up and oil change and John, like always, made sure I felt important as soon as I walked in. He gave me options on what I need for my car and explained why I needed them with no pressure. I will be back soon to get my car taken care of so there's no surprise breakdowns.

KG
KENNETH G.
Pico Rivera, CA
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018
always the right price
Outstanding work , At the right price I could not ask for more !!!!

MG
Michele G.
Pico Rivera, CA
Volvo C30
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Michele said the business had good prices and treated her well.
This review was collected via phone interview by Customer Research Inc.

FG
Fred G.
Pico Rivera, CA
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Fred said he liked the owner of this business. They were good mechanics who provided great service.
This review was collected via phone interview by Customer Research Inc.

JK
Justin K.
California
Honda Passport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Justin said John does great work. The staff provide good communication and customer service.
This review was collected via phone interview by Customer Research Inc.

HS
Henry S.
Los Angeles, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Henry said the staff were nice and saved the day. They fixed his flat tire in record time.
This review was collected via phone interview by Customer Research Inc.

JI
Juanito I.
Whittier, CA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Knowledgeable. Friendly service
I always take my cars here first. The techs are helpful and the price fair

FJ
Francisco J.
Hacienda Heights, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Francisco said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

AL
ANTHIA L.
Monrovia, CA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018
Pico Rivera auto clinic
John the owner is why!

CM
Carmen M.
Whittier, CA
Isuzu Rodeo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2018 Category: Service
Carmen said the staff completed the service in a timely manner, but the recommendations, she later found, were not needed on her vehicle.
This review was collected via phone interview by Customer Research Inc.

WR
Wesley R.
California
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Wesley said the staff was thorough.
This review was collected via phone interview by Customer Research Inc.

PG
Pauline G.
Montebello, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Pauline said the business had good service and they were very fast.
This review was collected via phone interview by Customer Research Inc.

MG
Mr./Ms. G.
Pico Rivera, CA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
Fast service
Owner didn't have transmission oil for my vehicle, he was able to get it thst same day from the warehouse and complete transmission service, quick fast response

GY
GUILLERMO Y.
Whittier, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018
Professional and well done.
Great work

MK
Mary K.
Pico Rivera, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Mary said the staff were very accommodating she liked their work. She's a regular customer.
This review was collected via phone interview by Customer Research Inc.

JE
Julie E.
Pico Rivera, CA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Spoke with Julie's husband. He said the staff made him feel comfortable. The gentleman that helped him was very sincere and provided him with material he could use.
This review was collected via phone interview by Customer Research Inc.

AE
ANNETTE E.
Long Beach, CA
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018
Smog
I have always been very satisfied with my service at PRAC. John is always friendly, helpful and eager to please his customers. He is very good at explaining the work that needs done and he takes the time to do so.
All in all, excellent service! Thanks John!

AR
Alfeedo R.
Los Angeles, CA
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Great Service
I've been going to this shop since last August, as I was referred to this place by a friend of my Mom. John Sirob is always ready to see my car ( 2013 Chevy Sonic )or he'll tell me what's the best time. He has three people to work on the cars and they are always busy working, everyday at 8am. John has been very kind as well as straight-forward about what my car has needed/needs and he documents everything for me. He truly believes in making "Customers for Life!" I recommend this place to anyone.