Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

919 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 7 days ago

Reviews


CG
CORY G.
Roanoke, VA
Kia Sedona
Verified Customer
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01/11/2019
New Brakes & Oil Change - Great Price & Service!!!
I took my car in because I was hearing "grinding" from my brakes. Sure enough, they needed replacement. Got an oil change too. The price was incredibly reasonable, & the service was great, as usual! My father-in-law knows cars...said these guys seem very honest and trustworthy!

DL
David L.
Virginia
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
David said he has been going there for a long time, they are excellent and they are nice people.
This review was collected via phone interview by Customer Research Inc.

TS
Timothy S.
Virginia
Dodge Stratus Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2019 Category: Service
Timothy said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LR
Larry R.
Salem, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Larry said he's a great, honest man.
This review was collected via phone interview by Customer Research Inc.

JS
JOANNA S.
Roanoke, VA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Care & Reliability
Great customer service and always honest advice. I'm a loyal customer and trust them completely! Mr. Pillis, the owner, is patient and helpful. I recently purchased a new car and right away took it to Pillis Brothers to have it checked out bc I value their expertise & professionalism.

AR
ASIA R.
Salem, VA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Oil Change
Great Service

ND
Nelson D.
Virginia
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Nelson said they were said they prompt, very candid and truthful. He has been going there for years,
This review was collected via phone interview by Customer Research Inc.

WA
WILL A.
Salem, VA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Always GREAT Service
Steve Pillis is the Finest Businessman in . not only Salem , but the whole world !!
Thank you for your service !!
Merry Christmas and Happy New Year !!

LL
LEE L.
New Castle, VA
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Great service
Great service and professional people who are willing to go the extra mile to take care of you and your vehicle.

RH
REGINA H.
Ford Freestar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Best Service in the Valley!
Always 5 star service. You are treated as family here. Fair prices and honesty.

DP
Dee P.
Virginia
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Dee said she had an emergency and they squeezed her in for some help. She said they went beyond what she expected.
This review was collected via phone interview by Customer Research Inc.

RF
Robin F.
Salem, VA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Robin said the business has always provided great service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Salem, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Great service. Great people
We have used Pillis Brothers as our garage of choice for many years. They have always given first-class service. They are friendly, caring, and competent in every regard. We highly recommend them.

CF
Cathy F.
Virginia
Mitsubishi Endeavor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Cathy said she knows everybody there and they always do a wonderful job. They are friendly and professional.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE P.
Salem, VA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Complete service every time
Every time I bring one of my vehicles to Pillis Brothers I know that they will find the problem and fix it completely. The best shop in town for both work and service.

PB
PAUL B.
Salem, VA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Always Excellent Service
I brought my 2007 Dodge Caravan in because the oil pressure light kept coming on. They replaced the switch so the light no longer goes on, but didn't gouge me by "repairing" what wasn't needed.

DT
Donna T.
Virginia
Oldsmobile Eighty-Eight
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Donna said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

BJ
Bill J.
Salem, VA
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Oil Change
Great service and very quick. Steve and staff are outstanding.

Verified Customer
Salem, VA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Recent Service Experience
We took our HHR in for service without an appointment and were extremely pleased to get it out within the same day. We had 3 things that we requested be checked; one required repair and the other 2 weren't the problem we thought they would be. Our experience with Pillis has been that they are thorough, honest and courteous!

RS
Roger S.
Salem, VA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Roger said that's who he always deals with for his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 919 in total