Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

952 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 1 day ago

Reviews


DD
DENISE D.
Salem, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Honest and great work
I moved to the Salem area about a year ago. My mom and sister have both used Pillis for years and highly recommended them. My brother in law is an active duty Marine and we are 3 women alone so having a dependable mechanic is extremely important. Pillis has taken great care of ua and our vehicles. We never question their diagnostics and the work is always done promptly! A great place to take your car!

DD
DIRK D.
Salem, VA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018
Excellent Service
I am managing a few issues with an aging car, and feel I am getting sound, conscientious advice and service. I am very pleased!
Steve P. from Pillis Brothers responded on 08/22/2018

Thank you for the kind words Dirk, we truly appreciate you and your business!


JP
John P.
Virginia
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
John said the staff at this business did what they were supposed to do. They did not rip him off or do unnecessary work or jerk him around. He considered them to be honest. He found them by accident and has been pleased ever since. Honesty is more important than the actual work to him. They had reasonable prices.
This review was collected via phone interview by Customer Research Inc.

JR
Joe R.
Salem, VA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Joe said he is very glad to find businesses like this one because everyone is nice and friendly.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/22/2018

Thank you Joe! We appreciate the friendly words!


TS
Tammy S.
Salem, VA
Suzuki Kizashi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Tammy said they are professional nice people, they are on top of things and they know what they are doing. They are great people. They get her in and out as fast as possible
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/22/2018

Thank you Tammy we appreciate the review!


TH
Tom H.
Salem, VA
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Tom said the employees were very efficient.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thanks Tom!


TM
Tom M.
Salem, VA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Tom said the staff gives great and quick service.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thanks Tom!


AR
AISA R.
Salem, VA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Inspection and oil change
Great Service
Steve P. from Pillis Brothers responded on 08/16/2018

Thank You Asia!


TE
Tyler E.
Virginia
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Tyler said this business was very helpful and personal, it wasn't like an average place.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thanks Tyler we're glad you feel that way!


LR
Larry R.
Salem, VA
Hyundai Elantra Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Larry said the business was truthful with him and they're the best.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thanks Larry, we appreciate the kind words!


GH
Gloria H.
Virginia
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Gloria said the business is very honest and does excellent work. She is very appreciative of the quality of work they do. She has never had any problems and she has gone there for a long time.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thank you Gloria we really appreciate your continued support!


EW
Ed W.
Salem, VA
INFINITI G35 Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Ed said their work is excellent, they have been going for many years. They are prompt and do a good job. Ed is extremely pleased with them, they have gone there for 35 years.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thank you Ed, we're so thankful for your years of support!


RB
Ray B.
Salem, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Ray said the business was dependable and also honest.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thank you for the kind words Ray!


JH
John H.
Salem, VA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
John said he has been a customer of the business for 25 years, and he has always been very satisfied with them. The staff are quick, responsive, and give him and his vehicle the attention that they wouldn't get at other businesses in the area. Their prices are fair.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thank You so much for the kind words and support John! We truly appreciate it!


SH
Steve H.
Roanoke, VA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Steve said they are very accommodating and reasonably priced.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thank you Steve!


SS
Si S.
Salem, VA
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Si said the service was very quick. The work was good quality. They were very kind.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thanks so much Si we appreciate the recommendation!


SB
Sid B.
Roanoke, VA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Spoke with Sid's wife. She said the service is always on time, and the vehicle is fixed right the first time.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thank you Sid!


CF
Coleman F.
Salem, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Great Service
Pillis serviced my car in a timely manner. They are very efficient, and I will use them again. When I picked up my car, they advised me on future services that I might need. Their location is good, too.

SK
Stacy K.
Virginia
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Stacy said everything was fantastic. The customer service was great and the workmanship was great. She was extremely happy. She was able to drop her vehicle off at the facility before she went to work and the business had it ready for her when she got off work.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thank you so much for the kind words Stacy!


KJ
Ken J.
Virginia
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Ken said the staff was nice and did good, quality work.
This review was collected via phone interview by Customer Research Inc.
Steve P. from Pillis Brothers responded on 08/16/2018

Thank you Ken!


Displaying Review 81 - 100 of 952 in total