Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

378 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


NM
Neil M.
Kennewick, WA
Ford Expedition
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/06/2015
DIDN'T GET THE SERVICE I WANTED
MY QUOTE WAS DOUBLE I GOT MY CAR FIXED FOR. NOT BEING TOLD I WOULD BE PAYING FOR DIAGNOSTIC BEFORE WAS SHOCK TO ME.

AF
Andrew F.
Pasco, WA
GMC Jimmy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Andrew said the service was quick and reasonably priced.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Kennewick, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Michael has been going to this business for 4 years. He has taken seven personal vehicles, and now his business vehicles, to them. Not one time has he ever been disappointed in Aaron's capabilities. Delvin is a man of the lord and his customer service is great. If he could have ten Delvins work for him, he would. Nathan has gotten much better over the years.
This review was collected via phone interview by Customer Research Inc.

MW
Maile W.
Pasco, WA
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2015 Category: Service
Maile said they did a great job on her vehicle. They really kept her updated and they did not do any work until she was notified, which was great.
This review was collected via phone interview by Customer Research Inc.

WD
Wayne D.
Kennewick, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015
Completely satisfied
Truck runs better and rides smother than it has in years. Problem found and solved. They stood by there warranty, what cool surprise. Best Auto Maintenance, and Repair anywhere.

NH
Nijjer H.
Richland, WA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2015
Exceptional Customer Service
Everything about this business is wonderful. From the moment Delvin picked up my phone call and was able to get my car into the shop emergently to the quality of the work I had a great experience. Nate, the owner has integrity and is one of the rare mehanics that tries his best to not to make it a costly experience. I was expecting to pay a lot more and was happy to see my bill was much less than I expected. I also like the coffee machine and the comfy leather sofa. It's a very clean shop, you can tell they take pride in their business. Best place to get your car repaired in the Tri-cities!!

LK
Lee K.
Pasco, WA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2015 Category: Service
Lee said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

WD
Wayne D.
Kennewick, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2015
Thanks guys
Platinum mechanics are truly honest, they great work on my vehicle and at a very reasonable cost.

GD
Greg D.
Kennewick, WA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2015 Category: Service
Greg said the service and price were great. They fixed his vehicle in a short amount of time and the most economical way.
This review was collected via phone interview by Customer Research Inc.
NATHAN G., Owner from Platinum Automotive responded on 08/20/2015

As always great to see you and glad to help!

Nate Goetsch
Owner

RF
Randal F.
West Richland, WA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2015 Category: Service
Randal said this business does a great job.
This review was collected via phone interview by Customer Research Inc.

AF
Anthony F.
Richland, WA
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Anthony said this business was very good and they provided good service.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Pasco, WA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Jason said this business is amazing and he would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

MM
Megan M.
Kennewick, WA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2015 Category: Service
Megan said the business was super quick and very helpful.
This review was collected via phone interview by Customer Research Inc.

CM
Craig M.
Richland, WA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2015 Category: Service
Craig said this business has good people that are helpful and quick. They provide quality work.
This review was collected via phone interview by Customer Research Inc.

RL
Raul L.
Pasco, WA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2015 Category: Service
Raul said they were able to take care of him and do the services he needed for his vehicle.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Kennewick, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Mark said they did an excellent job at this facility. Everything the employees said they were going to do was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JL
Jimmy L.
Pasco, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2015 Category: Service
Jimmy said this business provides great service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MC
Martin C.
Pasco, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2015
Great customer service
Satisfied with work preformed on my A/C.

Displaying Review 361 - 378 of 378 in total