Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

378 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


JH
Jessica H.
Kennewick, WA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
Jessica said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AV
Anthony V.
Kennewick, WA
Ford Flex
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
uber partner
S fast and friendly

BF
Bob F.
Kennewick, WA
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Bob said they do good work, and are dependable and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

AS
Alex S.
Kennewick, WA
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2018
Fast, friendly, affordable
Always quick, always reliable, always affordable. Thank you.

TE
Tom E.
Kennewick, WA
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Tom said this business had excellent customer service and they were friendly.
This review was collected via phone interview by Customer Research Inc.

RM
Robby M.
Kennewick, WA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Robby said he was happy with the work done.
This review was collected via phone interview by Customer Research Inc.

CD
Christian D.
Kennewick, WA
Chevrolet Corvette
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/01/2018 Category: Service
Christian said his experience with this business was average, but he would still recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DY
Duane Y.
Washington
Jaguar XJ6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Duane said the business was friendly, explained everything and fixed what they said they would.
This review was collected via phone interview by Customer Research Inc.

TD
Tony D.
Burbank, WA
Mitsubishi Eclipse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Tony said the business does good work.
This review was collected via phone interview by Customer Research Inc.

BB
Bryson B.
Kennewick, WA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2018 Category: Service
Bryson said they are always good. He goes regularly.
This review was collected via phone interview by Customer Research Inc.

DG
Dan G.
Kennewick, WA
Dodge Intrepid
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2018
Fixed Oil Leak
Provide good customer service, fixed the problem and identified other issue that needed fixing. Work on with me on which items could be fixed now and switch could wait.

CW
Carol W.
Richland, WA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Professional and fair
They treat me fair and honestly.

MR
Mark R.
Kennewick, WA
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Mark said he received good service.
This review was collected via phone interview by Customer Research Inc.

RD
ROB D.
Kennewick, WA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018
Great warranty repair service
I've been a client of Platinum for at least 5 years and i just had them follow through with a dealer purchased warranty and they did great. Robert contacted the warranty company for me and got everything taken care of so Platinum could do the repair work. Thanks to all that helped...

LC
Lonnie C.
Kennewick, WA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2018 Category: Service
Lonnie said he had a good experience. He had to take the vehicle back because of some problems, but the staff took care of it pretty well.
This review was collected via phone interview by Customer Research Inc.

BB
Brad B.
Mound City, SD
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018 Category: Service
Spoke with Susan. She said the business was prompt, timely, and the price quote was good. She is looking forward to returning with more work.
This review was collected via phone interview by Customer Research Inc.

BR
Brandon R.
West Richland, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018 Category: Service
Brandon said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

IZ
Ivan Z.
Kennewick, WA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018 Category: Service
Ivan said the staff explained everything to him. The experience was quick and painless. Everything went pretty well.
This review was collected via phone interview by Customer Research Inc.

JS
Jarred S.
Pasco, WA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018 Category: Service
Jarred said every time he brings a vehicle to the business, he's happy with the work. He diagnosed the vehicle on his own and when he brought the vehicle in, they told him he was wrong and saved him about $1400. He was very happy he did not have to pay that much.
This review was collected via phone interview by Customer Research Inc.

TP
Telia P.
Kennewick, WA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Love this place.
I appreciate their honesty. I never feel dumb when talking with them and asking questions. I feel taken care of. Highly recommend.

Displaying Review 41 - 60 of 378 in total