Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

381 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


SH
Sarah H.
Richland, WA
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017 Category: Service
Sarah said the staff at this business are super nice. When she was waiting in line to leave, the man in front of her was extremely rude to the employees. They handled the situation very well and she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

GK
Greg K.
Kennewick, WA
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017 Category: Service
Greg said the repair was good and his vehicle is working well. The employees were nice folks. It seemed pricey.
This review was collected via phone interview by Customer Research Inc.

JD
Justin D.
Pasco, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2017 Category: Service
Justin said the business did a good job on his oil change.
This review was collected via phone interview by Customer Research Inc.

SF
Shelley F.
Kennewick, WA
Ford Flex
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2017
Timely, friendly, affordable,
Used them twice. They discovered a problem covered by my warranty and advised I get it fixed at the dealer. They tell you how long it will be, and they have been right on both times. They are affordable and your greeted with a welcoming attitude.

SL
Shannon L.
Pasco, WA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
oil change and tires rotated
Great..had a flat and called Tire store for me..saying I was coming in..other store wasn't even worth giving 1 star..got a better oil with platinum and explain everything...I trust these guys with all our vehicles..and we use our trucks hard at times.

PK
Patrick K.
Richland, WA
BMW X3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Patrick said he was in and out and the experience was great. This was his second visit and the staff was helpful.
This review was collected via phone interview by Customer Research Inc.

SL
Shannon L.
Pasco, WA
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2017
really really good
I rescheduled online for different time same day I thought..nope it was for the next day..and they said no problem we can do it..much appreciated for a not so computer literate person! Once again they came thru..

CH
Camille H.
Kennewick, WA
Volvo XC60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Camille said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

KF
Kirsten F.
Kennewick, WA
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Kirsten said it was good and quick.
This review was collected via phone interview by Customer Research Inc.

DV
Delanie V.
Richland, WA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Delanie said this business was willing to work with her schedule. The are really nice and the service was easy.
This review was collected via phone interview by Customer Research Inc.

BP
Brandy P.
Pasco, WA
Chevrolet Captiva Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Brandy said they went above and beyond. They didn't charge her and they were friendly and honest.
This review was collected via phone interview by Customer Research Inc.

SC
Scott C.
Richland, WA
Acura RL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2017 Category: Service
Scott said staff at the counter were professional.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Kennewick, WA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2017 Category: Service
Richard said they were fast, they did what they said they would do, and the price was good.
This review was collected via phone interview by Customer Research Inc.

AH
Amy H.
Kennewick, WA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017
Platinum Automotive - Awesome
Great service, quick response. Always looking out for their customers.

MM
Mario M.
Kennewick, WA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2017
Awesome service!!
Nate and his guys did a great job for me! They were very straightforward and honest, which unfortunately is not always the case in the industry. They took care of me and my care promptly and explained things in a way I could understand. Thanks guys!!

VB
Vince B.
Benton City, WA
Pontiac Bonneville
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2017 Category: Service
Vince said they fixed him up in a short time, and they did a really good job with their friendly and professional service.
This review was collected via phone interview by Customer Research Inc.

DS
Dennis S.
Pasco, WA
Ford Expedition
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2017 Category: Service
Dennis said they were very accommodating.
This review was collected via phone interview by Customer Research Inc.

JC
Jean C.
Richland, WA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017 Category: Service
Jean said she had a good experience using this business.
This review was collected via phone interview by Customer Research Inc.

RM
Ronald M.
Pasco, WA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Spoke with Susan. She said they did a good job. They did it in a timely fashion and at the price quoted.
This review was collected via phone interview by Customer Research Inc.

RP
Raul P.
Moses Lake, WA
Cadillac Escalade ESV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Raul said the service was good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 381 in total