Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

380 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


LD
Lee D.
Pasco, WA
Chrysler 200
Verified
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05/02/2017 Category: Service
Lee said this business is quick and the staff is personable.
This review was collected via phone interview by Customer Research Inc.

DK
Dave K.
West Richland, WA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017 Category: Service
Dave said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CV
Chris V.
Kennewick, WA
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2017
I don't own a Honda civic
Blah blah blah

CC
Collise C.
Richland, WA
Nissan Altima
Verified
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04/27/2017
Friendly, thorough and accommodating
Robert got me in despite my need to reschedule several times. They took care of my service quickly and I feel confident that their repair suggestions are for my cars best interest! I am always going to be a Platinum Automotive customer!

HL
Hill L.
Hermiston, OR
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2017
2007 GMC Service Vehicle
I was very pleased with the service I got when I brought my truck in, the gang at platinum was very informative and worked with me to get the most out of my budget. I came in with one plan and after consultations that helped me understand the best way to complete the work need done to keep my companies vehicle on the road and safe I left with a more informed and budget friendly plan. Thank you Platinum!! I would definitely recommend you to all.

TB
Tami B.
Kennewick, WA
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017
Quality service at a fair price.
I needed my oil changed. I love going to Platinum knowing there will be no unnecessary recommendation or hard sales. The right oil and the correct amount will be filled. And they take the time to look over my truck for any possible issues, while I'm there. Oh, and lets not forget their comfortable waiting area. Platinum is the place to be!!

LT
Lanny T.
Pasco, WA
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/14/2017 Category: Service
Lanny said the prices were high at the business.
This review was collected via phone interview by Customer Research Inc.

TA
Tyna A.
Kennewick, WA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017 Category: Service
Tyna said this business was quick, affordable and on time.
This review was collected via phone interview by Customer Research Inc.

TD
Triston D.
Kennewick, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2017 Category: Service
Triston said this business provided good service and he did not have any complaints.
This review was collected via phone interview by Customer Research Inc.

NM
Nikki M.
Richland, WA
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2017 Category: Service
Nikki said the business did a great job. She was frustrated because she was there for an hour with an appointment, and a person who walked in without an appointment, left before her.
This review was collected via phone interview by Customer Research Inc.

CW
Chuck W.
Kennewick, WA
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017 Category: Service
Chuck said they were great. They had the wrong filter so they ordered another one. It wasn't a big deal and they were good.
This review was collected via phone interview by Customer Research Inc.

SC
Shawn C.
Washington
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2017 Category: Service
Shawn said the business couldn't do any better.
This review was collected via phone interview by Customer Research Inc.

SH
Sid H.
Pasco, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2017 Category: Service
Sid said the service was good and fast.
This review was collected via phone interview by Customer Research Inc.

LD
Leeland D.
Kennewick, WA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/01/2017 Category: Service
Leeland said it took too long. He chose them because he lives right across the street from the owners mother-in-law and he got a coupon in the newspaper. Everything was satisfactory and very good. They are nice and courteous people.
This review was collected via phone interview by Customer Research Inc.

DH
Dawn H.
Kennewick, WA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2017 Category: Service
Dawn said she had a good experience at this business, she just wishes it was free. She also said they were very friendly and very helpful.
This review was collected via phone interview by Customer Research Inc.

SL
Shannon L.
Pasco, WA
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2017
great service..answers all my questions..and go above and beyond..
They just make feel comfortable going in..they explain the issues and go beyond and above when they work on ur vehicle.. will never send my vehicle back to the dealer or anyone else for any work from now on.

GM
Gordon M.
Kennewick, WA
Chevrolet Silverado
Verified
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03/17/2017
Easy care
These guys are so easy to talk to about a problem . It doesn't matter who you are or what you were , these guys listen and help dignise your problem with you . They make it comfortable to do business with them .

MJ
Mike J.
Kennewick, WA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2017 Category: Service
Mike said this business was informative and helpful with their service.
This review was collected via phone interview by Customer Research Inc.

JZ
Jackie Brian Z.
Kennewick, WA
Ford Flex
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Jackie said this business was honest and timely. They provided her with great customer service.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
West Richland, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2017
Honest advice and work
Thanks for fast and honest work at a very fair price, happy to refer you to others

Displaying Review 161 - 180 of 380 in total