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Pohanka Hyundai of Fredericksburg

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,022 Reviews)
60
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
106
Total ReScores
4.6
ReScore Average
60
Net Promoter Score ®

Business Details

About

Welcome to the Pohanka Hyundai of Fredericksburg SureCritic Reviews Webpage. We offer the best in Hyundai service making us your preferred dealer. Welcome to the Pohanka Hyundai of Fredericksburg SureCritic Reviews Webpage. We offer the best in Hyundai service making us your preferred dealer.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(540) 898-5200
Closing in 44 minutes
Business Hours

Business Hours

Mon
6:00 AM - 7:00 PM
Tue
6:00 AM - 7:00 PM
Wed
6:00 AM - 7:00 PM
Thu
6:00 AM - 7:00 PM
Fri
6:00 AM - 7:00 PM
Sat
6:00 AM - 7:00 PM
Sun
closed
* Eastern Time (US & Canada)
10667 Patriot Highway Fredericksburg, VA 22408
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(3,022 Reviews)

RW
gravatar
Robert W.
Fredericksburg, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/29/2017
verified customer Verified Customer
Category: Service
Not too satisfied
Never impressed with this dealership and their service. The customer service rep did meet me in the port and was friendly but when I told him
I had a coupon it was never deducted off my bill.
They recommended an alignment and minutes after I realized I had alignments included in my
Tire purchases from another company they told me too late the mechanic already put it up on the alignment rack and they couldnt cancel it

When I called the dealership a manager didn't answer my questions and sent me back to the service rep. Go elsewhere
Not Recommended
NICOLE R. from Pohanka Hyundai of Fredericksburg responded on 05/03/2017 04:28 AM

Please contact us at your earliest convenience to discuss the issues you had on your service visit.  We value you as a customer and want to make sure you are taken care of.

Thank You,

Fred Pratt
Service Manager
(540)322-5605
fpratt@pohanka.com

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