Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

(216 Reviews)

98% Would Recommend
Latest Review 1 day ago

Reviews


PH
Patrick H.
Penn Yan, NY
Ford F-150
Verified Customer
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12/14/2019
Spectacular service
For an inspection or oil change you can't find a place that is more accommodating than Gavin and his crew. If you are there more than an half hour it would be very unusual. Coffee hasn't cooled enough to drink and they are done. Highly recommend!!!

JC
Jason C.
Dundee, NY
Cadillac SRX
Verified Customer
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12/06/2019
Towed
Black ice they still came out very timely and got me back on the road safely

BS
Bob S.
Himrod, NY
Toyota Highlander
Verified Customer
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12/06/2019
Good service
Good and friendly service

TD
Timothy D.
Penn Yan, NY
Chevrolet Tahoe
Verified Customer
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12/06/2019
Service
I ordered snow tires yesterday morning. The Service Writer Jim stated that the tires would be in by 3:00 pm today. Jim called me at 1:45 pm stating that the 4 snow tires had arrived and there was an earlier opening to put the tires on. I accepted the earlier time. As an added bonus they store my summer tires free of charge.

PB
Persephone B.
Penn Yan, NY
Toyota Camry
Verified Customer
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12/06/2019
Peace of mind.
Not sure what's important to you, but being able to reply on my machanic to be honest and not try to make a buck off of me with unneeded repairs is peace of mind that can't be replaced. Compared to anywhere else in town, it's the easiest to get in and out off with lots of parking.

CS
Chad S.
New York
Subaru Forester
Verified Customer
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11/29/2019 Category: Service
Chad said the business is always so good to him whenever he calls. He said he thinks overall they're great ,no matter what it is they do and they always do a great job.
This review was collected via phone interview by Customer Research Inc.

CM
Courtney M.
West Sand Lake, NY
Ford Fusion
Verified Customer
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11/28/2019
Great
Good service, friendly staff

CD
Christine D.
Penn Yan, NY
Hyundai Santa Fe
Verified Customer
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11/28/2019
great to work with
Gavin and Jason were both very patient and helpful in working with my vehicle and insurance after an accident. They did a nice job on the body repair! If I was willing to pay for painting, it would look like it was out of the factory!

They also go the extra mile when you bring a vehicle in for service. They are good at letting you know if something else on the vehicle doesn't seem right, without pressuring you to address it immediately if it doesn't need it. Thanks for all the help.

TW
Tom W.
Penn Yan, NY
Chevrolet Equinox
Verified Customer
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11/26/2019
2006 Chevy Equinox
I came into the shop without an appointment, yet they changeded oil and replaced the battery in less than an hour. The waiting room was clean, orderly and equipped with a Keurig coffee machine. Not a bad way to spend an hour. In addition, they pointed out that a tire was rubbing against a mud flap and took care of it without charge. I have used Polmanteer's many times over the years and highly recommend them.

RG
Rita G.
Penn Yan, NY
Toyota Highlander
Verified Customer
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11/25/2019
Great auto service
Always great service!

DB
Duane B.
Penn Yan, NY
Chrysler Town & Country
Verified Customer
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11/25/2019 Category: Service
Duane said he was happy with all this business got done.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
Penn Yan, NY
Ford Police Interceptor
Verified Customer
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11/22/2019
Great job !!
Very happy with the service and the work .. trustworthy and dependable!!

CR
Charlotte R.
Penn Yan, NY
Chevrolet Equinox
Verified Customer
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11/15/2019
Friendly, ef
Friendly, efficient fast service

CB
Charles B.
Penn Yan, NY
Kia Sorento
Verified Customer
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11/11/2019
Great service!!
Great local service with big store prices.

CF
Cathy F.
Penn Yan, NY
Honda Accord Cpe
Verified Customer
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11/11/2019
Car Alignment and no ride
Thanks so much to Gavin, he was kind to give me a ride home while my car was being worked on. Then he came back to get me when it was done! Amazing customer service!

KB
Kerri B.
Dundee, NY
Ford Flex
Verified Customer
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11/07/2019
Great service
Great service! Always get me in quickly. Friendly, courteous staff. Excellent quality work.

BB
Bob B.
Penn Yan, NY
Dodge Durango
Verified Customer
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11/07/2019
Fast and Competent Service
Very fast and fair service. They won’t tell you something is needed unless it actually is. Comfortable waiting area and friendly service staff.

DB
Don B.
Toyota Camry
Verified Customer
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11/07/2019
Customer oriented service
Polmanteers focuses on providing fast, efficient service by using up-to-date computer technology to provide the most efficient service possible.

BW
Bill W.
Keuka Park, NY
Ford F-150
Verified Customer
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11/06/2019
Inspection
Great service as usual.

JB
Jim B.
Penn Yan, NY
Volkswagen Golf GTI
Verified Customer
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11/04/2019
Great Service and. Friendly Atmosphere!
I am always pleased with the expedient service and super friendly staff! I feel comfortable taking my car there whenever I need work done. Honest and trustworthy service!