Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

124 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


KP
Kristen P.
Massena, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Wonderful service!
Fast, and friendly service!

TC
Tim C.
Penn Yan, NY
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2019 Category: Service
Tim said they store his tires for him during the winter but they are great.
This review was collected via phone interview by Customer Research Inc.

CE
Connie E.
Penn Yan, NY
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019
Car repairs
Always have good service an very friendly

PH
Patrick H.
Penn Yan, NY
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019
Oil change
Gavin and his crew are top notch. Fast and very reliable. Very accommodating.

BS
Bob S.
Himrod, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
Good service
Thanks for quick help with tire

AT
Alexa T.
New York
Acura RDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Alexa said the people are pretty good. They're quick, they fixed her vehicle, kept in contact with her and saved her money where they could.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
Excellent service
They updated me as the process for fixing my car went along, which was nice. Also, I was led into the garage and shown what they discovered to be wrong with my car. They didn’t do anything without my permission. Now, my car is fixed.

GC
Galen C.
Penn Yan, NY
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Galen said he's known the people for a long time and they're really great and treat him fairly.
This review was collected via phone interview by Customer Research Inc.

RS
Rob S.
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Great Customer Service
Had a leak in my tire and they got me right in and on the road within 30 minutes.

JD
Jysenia D.
Hamburg, NY
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
Excellent customer service
I am a Keuka College student and they provide any student with a discount which helps me out a lot. I have been going here for almost 2 years now while being at school and although I may not now jack about car parts and all, they take the time to explain everything in a way that I can understand. Definitely will continue to go to Polmanteer Auto Service Center for the rest of my time being at Keuka.

RK
Raymond K.
Penn Yan, NY
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Raymond said they are the best and they are a great place to go.
This review was collected via phone interview by Customer Research Inc.

JK
Janice K.
Penn Yan, NY
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Friendly
Their very accommodating to ones needs. They explain. Qhat was done. Waiting room is equipped with beverages while u wait no cost.i find them friendly n wanting to fix ur car the first time.

PS
Patricia S.
Penn Yan, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Pleasant & competent service
We have been using Polmateer's for all ore car service needs for at least 20 years. They are all knowledgeable, skilled, honest and very caring.

AK
Alice K.
New York
Volkswagen Rabbit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Alice said they were great.
This review was collected via phone interview by Customer Research Inc.

AC
Andrew C.
Penn Yan, NY
Chrysler Town & Country
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/19/2019 Category: Service
Spoke with Rhonda. She said the staff did not explain what they did. She also stated that the staff did not check the brakes or do the oil change.
This review was collected via phone interview by Customer Research Inc.
Jimmy E. from POLMANTEER AUTO SERVICE CENTER responded on 04/24/2019

Hi Rhonda,  I understand you had a couple issue with our service, we would like to talk to you to see if we can resolve them.  Please give us a call at your earliest convieence 315-536-9367  Thank you!


AG
Amy G.
Hammondsport, NY
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Great service.
I first started using this garage when a mouse died in my car. A smell no one should ever experience. They doggedly took the interior apart. The whole dash seats, carpet, vent system. The found the body. ( I will spare you additional details), and put the whole thing together again. It been 6 months and everything works perfectly. Since then, oil changes, tires no problem. They always are able to fit my schedule. Give a ride to work. Just great service.

RC
Robert C.
Keuka Park, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Robert said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

RF
Roger F.
Penn Yan, NY
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Prompt service
They are always prompt, courteous and professional.
Good place to do business

Verified Customer
Himrod, NY
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Older car
They do a great job fixing my car. The prices are reasonable, and they give a Veterans discount.

Verified Customer
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Customer
Excellent service and communication.