The team here is the absolute worst. Started with the sales experience where salesman outright lied to me and when I called him on it, he could care less. I even escalated to the manager who didn't seem to care either. That might have been enough, but after paying almost $1000 for 'detailing' so I could drive my RV off the lot, I came to realize that it is the biggest money grab going. I have a list of issues so obvious and so long that here I am almost a year later trying to get things addressed. For example - they let me drive off the lot with one of the inner tires being punctured.
Getting service is another nightmare. Nobody cares and nobody follows up. They 'don't want RV's on their lots' yet they have had my RV for FOUR MONTHS trying to fix a window latch. We call every week and there is some drama story and no plan to fix. They never even call back. I have never ever had such terrible service and am appalled that this place is even allowed to operate.
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Getting service is another nightmare. Nobody cares and nobody follows up. They 'don't want RV's on their lots' yet they have had my RV for FOUR MONTHS trying to fix a window latch. We call every week and there is some drama story and no plan to fix. They never even call back. I have never ever had such terrible service and am appalled that this place is even allowed to operate.