Precision Import Auto Repair


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

269 Reviews

99% Would Recommend
Latest Review about 4 hours ago
JAKE J. on 04/20/2018
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"service was fast and friendly"
Thanks for getting me in and out quickly with such short notice and not trying to
up-sale me on services I didn't need.
Vehicle: Mercedes-Benz E-Class
Service Date: 04/18/2018
Review Created: 04/20/2018 09:46 AM
Michael P. on 04/17/2018
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Michael said the business helped him out.
Vehicle: Ford Ranger
Category: Service
Service Date: 04/16/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Laurent S. on 04/12/2018
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Laurent said he's pleased with the results and they did a great job overall.
Vehicle: Audi S5
Category: Service
Service Date: 04/09/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Saif A. on 04/11/2018
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Saif said the business did a good job for him. They knew the work they were doing and if he needs service again, he will bring the vehicle to them.
Vehicle: Volvo S40
Category: Service
Service Date: 03/27/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
tina R. on 04/10/2018
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Tina said the staff were polite, nice and knowledgeable.
Vehicle: BMW 5 Series
Category: Service
Service Date: 04/06/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
PAUL H. on 04/07/2018
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"Phenomenal Customer service in every sense"
The service from my initial call to my vehicle pickup was phenomenal throughout. Mike is a valuable asset to your company. He provided accurate information, timely updates and was a man of integrity from start to finish. I will heartily recommend this business to my friends.
Vehicle: BMW 3 Series
Service Date: 04/06/2018
Review Created: 04/07/2018 09:21 PM
Roeben G. on 04/05/2018
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Roeben said the staff provide good service, and he doesn't feel that they are trying to take advantage of him.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
GARY S. on 04/04/2018
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"Family owned, Father and Son, family values."
In the short time that I waited for my car, I noticed that the workers were happy to work here, there were repeat customers that Mike and his father knew on a first name basis. Prices are fair, and great work ethic.
Vehicle: BMW 3 Series
Service Date: 04/03/2018
Review Created: 04/04/2018 07:55 PM
HAZLE M. on 04/04/2018
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"Review "
I am very pleased with my service. I always receive the best service of my car and fast response as to the problem.
Vehicle: Chrysler Pacifica
Service Date: 03/26/2018
Review Created: 04/04/2018 10:52 AM
MICHELLE A. on 04/03/2018
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"Honest, fair and friendly"
I have brought my car into Precision several times and each time I’ve been treated fairly, honestly and with respect. I would definetely recommend!
Vehicle: BMW 3 Series
Service Date: 04/02/2018
Review Created: 04/03/2018 08:47 PM
PAUL T. on 03/24/2018
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"Great Job"
Very efficient and friendly on time service.
Vehicle: Volkswagen Jetta Sedan
Service Date: 03/23/2018
Review Created: 03/24/2018 08:19 PM
Camille N. on 03/24/2018
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Camille said this business provided quick service.
Vehicle: Audi A3 Sedan
Category: Service
Service Date: 03/21/2018
Review Created: 03/24/2018
This review was collected via phone interview by Customer Research Inc.
Drew W. on 03/22/2018
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Drew said there were no issues throughout the process and he had no problems.
Vehicle: Jeep Patriot
Category: Service
Service Date: 03/19/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Joesph K. on 03/17/2018
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Joesph said the service provided by the business was well done.
Vehicle: Mercedes-Benz E-Class
Category: Service
Service Date: 03/15/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
HAZLE M. on 03/15/2018
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"Great service "
I can call in the morning and get my car in right away and with in a couple of hours know what is wrong with it. I can call once I pick up the car and IV it looks like the problem is still there I can take it back in.
Great customer service by all their employees.
Vehicle: Chrysler Pacifica
Service Date: 03/02/2018
Review Created: 03/15/2018 09:30 AM
Jesse M. on 03/15/2018
Recommended badge inactive Recommended
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Jesse said he paid $2200 for the repair of his window, hood and stereo system, only to find out that the satellite system in his vehicle was still not working. It ended up costing him an additional $1200 for that issue to be resolved, and it definitely left a bad taste in his mouth.
Vehicle: BMW 750Li
Category: Service
Service Date: 03/12/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Michael K. at Precision Import Auto Repair responded on 03/16/2018

Good afternoon Jesse, first of all we appreciate and value your feedback. I am deeply sorry for the unfortunate outcome with your satellite system malfunction. What I would like to offer to you if it would restore our relationship would be to reinstall the orginal module that you had in the vehicle(yes i still have it here) and refund you the money you spent on that system, but of coarse the radio will no longer work. We changed that module to repair the radio system, unfortunately the only way to repair the satellite malfunction on this vehicle will be to install a new module rather than the good used one we installed. my offer of coarse still stands about the oil service. Let me know what you would like to do. Again we try to provide the best service we can as be as far as possible. Thank you for your feedback. Looking forward to hearing from you soon.

Robert K. on 03/09/2018
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Robert stated he felt comfortable with this business. They performed a great repair and communicated with him about additional issues they found. He was very happy with their service.
Vehicle: Lincoln Navigator
Category: Service
Service Date: 03/06/2018
Review Created: 03/09/2018
This review was collected via phone interview by Customer Research Inc.
April K. on 03/08/2018
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April said the business does a great job and it always get her vehicle done on time. They all do a great job and she uses them for all of her business' needs. Michael always does a very great job.
Vehicle: Honda Civic Sdn
Category: Service
Service Date: 02/23/2018
Review Created: 03/08/2018
This review was collected via phone interview by Customer Research Inc.
Michael K. at Precision Import Auto Repair responded on 03/09/2018

Thank you so much for your positive feedback April! It really means so much to us that we are providing great service to our clients. If you wouldnt mind can you share this review to yelp and or google? Thank you agian for your response! 

DOUGLAS S. on 03/07/2018
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"530i visit"
Always available for consultations. Good attitude towards customer.
Vehicle: BMW 5 Series
Service Date: 03/05/2018
Review Created: 03/07/2018 08:14 AM
Michael K. at Precision Import Auto Repair responded on 03/09/2018

Thank you Douglas, we are happy to have such appreciative customers such as yourelf. If you have the time can you share your experiance with us on Yelp or Google? That would mean so much to us! Thank you agian for your response. 

Oney P. on 03/06/2018
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Oney said Mike does a great job at explaining thoroughly what he was going to be switching out. Every time he visits they do great work.
Vehicle: BMW 3 Series
Category: Service
Service Date: 03/02/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
Michael K. at Precision Import Auto Repair responded on 03/09/2018

Oney thank you for your positive feedback. In a world with so much deception i'm glad we can be a place you can trust. It would mean so much to us if you can share your experiance with us on Yelp or Google! Thank you agian for your support. 

Displaying Review 1 - 20 of 269 in total