Very knowledgable and trustworthy shop.
I had my '03 Mach1 in for a clutch kit, high torque starter, crank seal, clutch cable etc... done at Premier in April of 2017. This was my first experience with Premier and trusted all the good reviews. I mainly worked with Cody, but both service writers are good to work with at the front desk. Premier put a 12 month/12,000 mile warranty on their work and by no fault of their own, I had to use this warranty. The throw-out bearing started making noise a few months after being replaced. I decided that I needed to bring it back and have it replaced under warranty. Being that this was the first and only time that I have worked with Premier, I was skeptical that they would honor their warranty. In the end, they warrantied the labor and the throw-out bearing. I manage a fleet of 4,500 cars and am a Master ASE certified technician and normally work on my own cars, but in this case my time was limited and worth more than doing the repair myself. My 03 Mach1 has long-tube headers installed and so doing a clutch kit on this vehicle is near impossible on the ground as the headers won't give enough room to release the transmission from the vehicle. So, for this project, I opted to have someone else do the work, and I sure am glad that I drove from Hooper, Utah to Premier in West Jordan, some 50 miles one way, to have my clutch replaced. At no time did I have to throw my knowledge around to prove to them that the throw-out bearing was the issue. I took a technician for a drive to let them hear the noise and they didn't fight the warranty issue at all. Brock and the team at Premier are top notch, standup folks. I know they have to deal with a lot of ignorant people that think they know it all when it comes to cars and so I was surprised when I was treated so well and they didn't slough off my concerns like a lot of shops would have done. PREMIER COMPLETE AUTO CARE IS THE BEST AND I AM A CUSTOMER FOR LIFE!!!